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Dewey Ford
Ankeny, IA
532 Reviews
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Showing 532 reviews
January 03, 2015
New and used Vehicle purchase Bought a new 2015 Ford Expedition EL and a 2012 Used Ford Escape for one of my kids. My salesperson was Ron Pink. It was truly a pleasure doing busi Bought a new 2015 Ford Expedition EL and a 2012 Used Ford Escape for one of my kids. My salesperson was Ron Pink. It was truly a pleasure doing business with them. No hard sales tactics and the whole transaction was fairly easy. Ron is a great guy to work with. If you are looking for a new vehicle I would recommend Ron as a salesperson. More
by Troy M
Employees Worked With
Ron Pink
December 06, 2014
The last 4 years nothing but the best sales personnel. I wanted a car that listed at 35MPG, blue, Fusion. To get it, I go to the best salesman I have seen for the past 4 years RON PINK. Actually I thin k I wanted a car that listed at 35MPG, blue, Fusion. To get it, I go to the best salesman I have seen for the past 4 years RON PINK. Actually I thin k it has been longer. Ron is verbose, he keeps information about the car coming to me continually, during our discussion. Ron introduced me to Scott in the finance. He made sure I understood everything before I signed. They both spoke clearly and concise. More
by sugarfreetj1
Employees Worked With
Scott, Ronald Pink
November 26, 2014
Service Department Showed up to my scheduled oil change. They said it would take under an hour (as it should, it's only an oil change). It has been over an hour and a ha Showed up to my scheduled oil change. They said it would take under an hour (as it should, it's only an oil change). It has been over an hour and a half and I am still sitting here. No idea how much longer it will be - this is not the first time the turnaround has been slow...you think I would learn my lesson. My suggestion is to find a different dealership for service, that's what I will be doing. More
by Brian Rausch
Employees Worked With
?
August 29, 2014
I won't be going back Dropped my truck off on a monday night with what I thought was a transmission issue and a bad tire pressure sensor. Told them I needed it back by Frid Dropped my truck off on a monday night with what I thought was a transmission issue and a bad tire pressure sensor. Told them I needed it back by Friday afternoon as I had to pull my camper with it and they said that it shouldn't be a problem. I also told them what they had to do to get the truck to act up. Tuesday they called and said that they wern't able to pull any codes from it and told me which tire pressure sensor was bad. They said that they were going to drive it and see if they could get it to act up and give me a call back later that night. I never recieved a call back. Wednesday afternoon I called them and asked what was going on with my truck and they siad that they were not able to get it to act up, but were still looking into it. I again told them what you had to do to get the truck to act up. Thursday afternoon I called them and they told me that they still couldn't get it to do anything and wanted to know if they should keep looking into it. I told them yes a little upset as it was getting close to Friday and I needed my truck back. After I left work that night I drove over there and told them that I wanted to drive it as I knew I could get it to act up. The service guy went with me and I did exactly what I had told them to do several times and low and behold when we get back to the dealership and start driving around the lot it starts to act up. I pulled it up to the service bays and the service manager came out and diagnosed it as being the VCT solenoids and not the transmission. The service guy I was working with told me he would get an estimate written up and I asked him if was still possible to get the work done by Friday afternoon as I would have to make other arrangements otherwise, and he assured me that that wouldn't be a problem. Again as I was leaving I asked him if it was going to be done Friday and he again said yes. Friday morning the service guy called me with the estimate and I told him to start working on it. I again asked him if it was going to be done that afternoon and he said yes. Friday afternoon I went over there to pick up my truck and after waiting for 20min for the service guy to figure out what was going on he told me that my truck wasn't finished and that he couldn't do anything for me other than to have them start on it first thing Saturday morning and that it should be done around 9AM I left pissed off as I now had no way to get my camper to the campground and was going to loose out on a night of camping fee's as I had reservations. Saturday at 10:30 I called them as I haddn't heard anything yet. I asked to talk to the service guy who I had been talking to and was told that he was off. I asked them if my truck was done yet and was told that it wouldn't be finished until that afternoon and acted like they knew nothing about me needing it as soon as possible. I ended up having to find someone with a truck to pull my camper. When I was about half way back to Ankeny from Ames they called and said that my truck was finished. I went and paid and told them I wouldn't be back. All it would have taken was for the service guy to walk out to the shop Friday morning and tell the machanic that I needed it by that afternoon, but apparently he was too busy to do that or didn't care. As I was walking out pissed off Friday afternoon the service guy told me that he would "make it right for me", well it's a week later and he has yet to "make it right with me" More
by zrconrad
Employees Worked With
Chris Belzer
July 31, 2014
The greatest experience around. I had a great experience at Dewey Ford with the purchase of my new F-250. This will be my fourth new pickup in the last 4 years and every time they ha I had a great experience at Dewey Ford with the purchase of my new F-250. This will be my fourth new pickup in the last 4 years and every time they have treated me like family and like a very close friend. I will never go any place else in the further to purchase a new or used vehicle. I will be back in the very near further to purchase a new or used car this fall. You will not find a better dealership to deal or trade with for a vehicle. I was given top dollar for each and everyone of my trade in's. I also had a few additives done extra to my new F-250 in a short amount of time, and it was done very quickly and done right the first time. If you plan on buying a new or used vehicle, I would highly recommend stopping in and checking out their hospitality and commitment in making your buying experience enjoyable and easy. You will not go wrong and you will be very happy with your purchase. Thanks very much for being the best at what you do, Ronald Pink and Harley Deems. More
by Thomas Spence
Employees Worked With
Ronald Pink, Harley Deems
June 19, 2014
Purchasing experience It was great having a purchasing experience in DEWEY FORD. Everyone here is helpful, especially Stephen. Stephen is very patient and he would like to It was great having a purchasing experience in DEWEY FORD. Everyone here is helpful, especially Stephen. Stephen is very patient and he would like to explain whatever I asked about my interested vehicle. I appreciated his service and DEWEY FORD. More
by LLll8888
Employees Worked With
Stephen Collins
June 08, 2014
Great People We had a great experience in purchasing a quality used vehicle mainly because of the staff we were lucky enough to work with. Kory Swan our sales per We had a great experience in purchasing a quality used vehicle mainly because of the staff we were lucky enough to work with. Kory Swan our sales person was absolutely amazing. He made us feel very comfortable and has an awesome personality. He was probably the reason we purchased a vehicle at Dewey. Also Adam Ratzlaff was our financing guy, he also made us feel very at ease during the process. When we are in the market for a vehicle again we will definitely be looking for these two guys to help us out again. More
by jessmeyer09
Employees Worked With
Kory Swan, Adam Ratzlaff
May 08, 2014
Thanks Pink! Enjoyed Mr. Pink and Peter! Didn't want to buy the civic that day but they worked their magic! Very good experience! I will continue to recommend Dew Enjoyed Mr. Pink and Peter! Didn't want to buy the civic that day but they worked their magic! Very good experience! I will continue to recommend Dewey to friends and family. More
by EJMJ2014
Employees Worked With
Ronald Pink
April 02, 2014
We had a very pleasant experience. Our salesman did everything we ask him to check into in the way of pricing and warranty issues. The finance department was very helpful in finding financing for us. everything we ask him to check into in the way of pricing and warranty issues. The finance department was very helpful in finding financing for us. Would not think twice about buying another vehicle at Dewey. Thanks Rex More
by R96m
Employees Worked With
Wyatt Madsen
March 28, 2014
Review on the purchase of a 2014 F150 I stopped at Dewey Ford on March 16th 2014 just to look at used Ford pickups . And ended up looking at new pickups. Was real impressed with Jordan Mi I stopped at Dewey Ford on March 16th 2014 just to look at used Ford pickups . And ended up looking at new pickups. Was real impressed with Jordan Miller's friendliness and knowledge of Ford pickups. I ended up buying a Ford F150 . I was impressed there was no pressure. We are enjoying it greatly. Thanks for a pleasant experience. Earl Schuler More
by eschuler
Employees Worked With
Jordan Miller
