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Dewey Ford
Ankeny, IA
529 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 529 reviews
October 28, 2015
Great Experience I was very pleased with the service I received at Dewey Ford. The salesman listened to what I wanted and how much I wanted to spend. He found exactl I was very pleased with the service I received at Dewey Ford. The salesman listened to what I wanted and how much I wanted to spend. He found exactly what I wanted with no pressure to make a quick decision. I will recommend my friends and family for certain. Finance worked to find me the best interest rate for my loan. More
by dickey913
Employees Worked With
Ronald Pink, Chris Linville
July 25, 2015
Very happy We were very pleased with our service that we received! Our sales guy was very knowledgeable and nice, and the finance guy went out of his way for us! We were very pleased with our service that we received! Our sales guy was very knowledgeable and nice, and the finance guy went out of his way for us!! More
by kevin
Employees Worked With
Jakin DeHart, Adam Ratzlaff
June 08, 2015
Kevin Gascon is a liar and a thief... I traded with Kevin, make sure you get every thing in writing before you pay. He says one thing and doesn't follow th Gascon is a liar and a thief... I traded with Kevin, make sure you get every thing in writing before you pay. He says one thing and doesn't follow threw with his word. More
by Andy
Employees Worked With
Kevin Gascon
June 06, 2015
Nightmare!! Truck taken to Dewey Ford for repairs after accident in February . 30 days later told it was done, picked up drove down street and smoke coming from t Truck taken to Dewey Ford for repairs after accident in February . 30 days later told it was done, picked up drove down street and smoke coming from tail pipe. Take back, no service was done on truck! They had truck several more days. Puck up, drop of over and over. It's now June and yep, Truck back in shop due to failure last 5 trips to get it right. To top it all off they don't have a comparable loaner. My truck is how I work. Been lied to, given excuse another dept. Fault. No help from GM, No help from service manager. 3 generation have bought from them and that is all about to end! More
by Jon Frustrated
May 31, 2015
It isn't a class act, thats for sure. This in all my years was one of the absolutely worst car dealing experiences I have ever encountered. I was VERY interested in purchasing a certain v This in all my years was one of the absolutely worst car dealing experiences I have ever encountered. I was VERY interested in purchasing a certain vehicle and left just shaking my head in wonderment. The salesperson I had was not very helpful, the sales manager who appraised my trade in was one of the most unfriendly people I have ever met. After the unfriendly manager told the sales man what to offer me, I thought the appraisal was 300 dollars to low. I told the sales man the offer was a little low. This is where it gets crazy, the salesman said ok, he understood and walked away. I was never even given the chance to counter offer or pursue this purchase any further. I looked at my wife and all I could say was WOW, we then left for home. More
by car looker
Employees Worked With
I do not nor want to know or remember their names
May 20, 2015
Very satisfied with our deal! We had a Ford Edge which we really liked but felt we needed a more economical smaller car. We knew we needed to cover the loan for our Edge for trade- We had a Ford Edge which we really liked but felt we needed a more economical smaller car. We knew we needed to cover the loan for our Edge for trade-in and did not want a higher monthly payment. We told Ron Pink that was what we wanted and would not purchase that day if that couldn't be met. We found a Ford Fusion that fit our needs just right and Dewey Ford came through for us. We were able to trade in our Edge and cover the loan left on it and not have a higher monthly payment for the Fusion. Dewey also got us the color we wanted also. More
by Fused!mikenancy
Employees Worked With
Ronald Pink, Casey Westra
February 12, 2015
Great service no matter the weather It was a rainy snowy late afternoon in January we were driving around looking at cars and found the Dewey ford lot .We had been looking for hours at It was a rainy snowy late afternoon in January we were driving around looking at cars and found the Dewey ford lot .We had been looking for hours at other lots in the area and no one came out to greet us at any other lot. As soon as we got out to look at a car there was Jonathan Youngbear to help us out. He stood out in the sleet and answered our questions and went on a test drive ,never rushing us .We found what we wanted and they worked with us to get a good price on our trade in and all the financing.By the time we left there was a full blown blizzard and it was past closing time they took good care of us and I would recommend them to everyone. More
by Mary JO
January 03, 2015
New and used Vehicle purchase Bought a new 2015 Ford Expedition EL and a 2012 Used Ford Escape for one of my kids. My salesperson was Ron Pink. It was truly a pleasure doing busi Bought a new 2015 Ford Expedition EL and a 2012 Used Ford Escape for one of my kids. My salesperson was Ron Pink. It was truly a pleasure doing business with them. No hard sales tactics and the whole transaction was fairly easy. Ron is a great guy to work with. If you are looking for a new vehicle I would recommend Ron as a salesperson. More
by Troy M
Employees Worked With
Ron Pink
December 06, 2014
The last 4 years nothing but the best sales personnel. I wanted a car that listed at 35MPG, blue, Fusion. To get it, I go to the best salesman I have seen for the past 4 years RON PINK. Actually I thin k I wanted a car that listed at 35MPG, blue, Fusion. To get it, I go to the best salesman I have seen for the past 4 years RON PINK. Actually I thin k it has been longer. Ron is verbose, he keeps information about the car coming to me continually, during our discussion. Ron introduced me to Scott in the finance. He made sure I understood everything before I signed. They both spoke clearly and concise. More
by sugarfreetj1
Employees Worked With
Scott, Ronald Pink
November 26, 2014
Service Department Showed up to my scheduled oil change. They said it would take under an hour (as it should, it's only an oil change). It has been over an hour and a ha Showed up to my scheduled oil change. They said it would take under an hour (as it should, it's only an oil change). It has been over an hour and a half and I am still sitting here. No idea how much longer it will be - this is not the first time the turnaround has been slow...you think I would learn my lesson. My suggestion is to find a different dealership for service, that's what I will be doing. More
by Brian Rausch
Employees Worked With
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