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Dewey Ford
Ankeny, IA
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 532 reviews
January 23, 2016
Short notice *Same day Service with a smile I luve out of state and was traveling with my two show dogs.My 2002 Ford Expedition wouldnt start at the hotel and had to be towed in on a saturday. I luve out of state and was traveling with my two show dogs.My 2002 Ford Expedition wouldnt start at the hotel and had to be towed in on a saturday. The Service Writer John M.explained that they were short staffed but would do their best to complete the repair the same day. The replaced the starter and my Suv was ready in two hours. Including a much needed car wash. Thanks to John and everyone at Dewey Ford! More
by Mom with two dogs
Employees Worked With
Cashier Very friendly and customer service oriented., John McCollum
December 08, 2015
service I had brought my truck in on 12/8 for service. Got here at 7;00 am for my scheduled service time . Got check in after 2 hrs no one comes out to talk I had brought my truck in on 12/8 for service. Got here at 7;00 am for my scheduled service time . Got check in after 2 hrs no one comes out to talk to me. I find some one. They find my paperwork he tells . What they found. Then the service guy says you want it fixed. I said yes . How much longer have told me about 1 1/2 hrs longer . Not satisfied with your service today. More
by remi6055
Employees Worked With
not sure who was
November 25, 2015
Made the us feel comfortable We dealt with Dewey for about 3 months trying to find the right vehicle. We couldn't make up our minds. We dealt with Casey the most and bought with B We dealt with Dewey for about 3 months trying to find the right vehicle. We couldn't make up our minds. We dealt with Casey the most and bought with Brandon. Great experience over all. My only mark against them was when we found the vehicle they wouldn't come down at all on price. But we did buy it still so good job to them. More
by 2013edge
Employees Worked With
Brandon Dabb, Casey Westra
October 28, 2015
Great Experience I was very pleased with the service I received at Dewey Ford. The salesman listened to what I wanted and how much I wanted to spend. He found exactl I was very pleased with the service I received at Dewey Ford. The salesman listened to what I wanted and how much I wanted to spend. He found exactly what I wanted with no pressure to make a quick decision. I will recommend my friends and family for certain. Finance worked to find me the best interest rate for my loan. More
by dickey913
Employees Worked With
Ronald Pink, Chris Linville
July 25, 2015
Very happy We were very pleased with our service that we received! Our sales guy was very knowledgeable and nice, and the finance guy went out of his way for us! We were very pleased with our service that we received! Our sales guy was very knowledgeable and nice, and the finance guy went out of his way for us!! More
by kevin
Employees Worked With
Jakin DeHart, Adam Ratzlaff
June 08, 2015
Kevin Gascon is a liar and a thief... I traded with Kevin, make sure you get every thing in writing before you pay. He says one thing and doesn't follow th Gascon is a liar and a thief... I traded with Kevin, make sure you get every thing in writing before you pay. He says one thing and doesn't follow threw with his word. More
by Andy
Employees Worked With
Kevin Gascon
June 06, 2015
Nightmare!! Truck taken to Dewey Ford for repairs after accident in February . 30 days later told it was done, picked up drove down street and smoke coming from t Truck taken to Dewey Ford for repairs after accident in February . 30 days later told it was done, picked up drove down street and smoke coming from tail pipe. Take back, no service was done on truck! They had truck several more days. Puck up, drop of over and over. It's now June and yep, Truck back in shop due to failure last 5 trips to get it right. To top it all off they don't have a comparable loaner. My truck is how I work. Been lied to, given excuse another dept. Fault. No help from GM, No help from service manager. 3 generation have bought from them and that is all about to end! More
by Jon Frustrated
May 31, 2015
It isn't a class act, thats for sure. This in all my years was one of the absolutely worst car dealing experiences I have ever encountered. I was VERY interested in purchasing a certain v This in all my years was one of the absolutely worst car dealing experiences I have ever encountered. I was VERY interested in purchasing a certain vehicle and left just shaking my head in wonderment. The salesperson I had was not very helpful, the sales manager who appraised my trade in was one of the most unfriendly people I have ever met. After the unfriendly manager told the sales man what to offer me, I thought the appraisal was 300 dollars to low. I told the sales man the offer was a little low. This is where it gets crazy, the salesman said ok, he understood and walked away. I was never even given the chance to counter offer or pursue this purchase any further. I looked at my wife and all I could say was WOW, we then left for home. More
by car looker
Employees Worked With
I do not nor want to know or remember their names
May 20, 2015
Very satisfied with our deal! We had a Ford Edge which we really liked but felt we needed a more economical smaller car. We knew we needed to cover the loan for our Edge for trade- We had a Ford Edge which we really liked but felt we needed a more economical smaller car. We knew we needed to cover the loan for our Edge for trade-in and did not want a higher monthly payment. We told Ron Pink that was what we wanted and would not purchase that day if that couldn't be met. We found a Ford Fusion that fit our needs just right and Dewey Ford came through for us. We were able to trade in our Edge and cover the loan left on it and not have a higher monthly payment for the Fusion. Dewey also got us the color we wanted also. More
by Fused!mikenancy
Employees Worked With
Ronald Pink, Casey Westra
February 12, 2015
Great service no matter the weather It was a rainy snowy late afternoon in January we were driving around looking at cars and found the Dewey ford lot .We had been looking for hours at It was a rainy snowy late afternoon in January we were driving around looking at cars and found the Dewey ford lot .We had been looking for hours at other lots in the area and no one came out to greet us at any other lot. As soon as we got out to look at a car there was Jonathan Youngbear to help us out. He stood out in the sleet and answered our questions and went on a test drive ,never rushing us .We found what we wanted and they worked with us to get a good price on our trade in and all the financing.By the time we left there was a full blown blizzard and it was past closing time they took good care of us and I would recommend them to everyone. More
by Mary JO
