Dewey Ford
Ankeny, IA
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Greats Salesman was very attentive and met what we were wanting in a truck. He gave us several options to look at and took very good care of us. Everything Salesman was very attentive and met what we were wanting in a truck. He gave us several options to look at and took very good care of us. Everything went smoothly. Not regrets More
Great experience buying my first new car. All staff was friendly and nice. Ed and Steve were very professional, as was the business personal that filled out the paper work. Would recommend thi All staff was friendly and nice. Ed and Steve were very professional, as was the business personal that filled out the paper work. Would recommend this dealership to others. More
Work with John G. John and the team at Dewey Ford was excellent! I had texted him about a new truck and he had it ready for us to test drive. The buying process was John and the team at Dewey Ford was excellent! I had texted him about a new truck and he had it ready for us to test drive. The buying process was simple and enjoyable. The finance department was wonderful to work with! I would recommend Dewey Ford to anyone looking for a great experience. Go see John Gonzalez and he will take great care of you! More
Theft I purchased a new car from Dewey Ford and they sent my loan payoff to the wrong bank, refused to believe that they had done so, and refused to investi I purchased a new car from Dewey Ford and they sent my loan payoff to the wrong bank, refused to believe that they had done so, and refused to investigate where the money had actually gone. When they finally paid off my loan 60 days later, they got to do so for $186 less (the payoff amount was less because I had to keep making payments on a car they now owned) and they pocketed that amount. That says nothing of the extra interest I had to pay while they were refusing to help. I have been trying to get a hold of and leaving message for multiple people in their finance department for over a month, and have not received a call back. More
Truck buying experience I highly recommend Dewey. Fast, friendly service and very willing to work with you. Great people as well. They really made sure I was happy before I d I highly recommend Dewey. Fast, friendly service and very willing to work with you. Great people as well. They really made sure I was happy before I decided to purchase my truck More
Great Experience. Maria Flores was my first contact but unfortunately she was with another customer when I arrived to have my truck serviced. Ray Stoner a sales consul Maria Flores was my first contact but unfortunately she was with another customer when I arrived to have my truck serviced. Ray Stoner a sales consultant and another gentleman (please forgive me but I cannot remember his name) came down to visit with me. Both gentleman were courteous, professional, and helpful. I enjoyed doing business with them. I will say that Maria stayed in contact with Ray to see if everything was going well or if she could help. I haven't had a bad experience with Dewey anytime I have purchased a vehicle and that has been 3 times, all pickups They follow up with phone calls to make sure everything is going well and if I had any questions. I have recommended Dewey to 2 of my friends and they each purchased a vehicle. One was a Chevy man and he bought a F150 and has said that Dewey is a great place to purchase from. I would recommend Dewey to any of my friends and family. More
Everything was great Really enjoyed the process and everyone was friendly and genuine. Great pick for buying a vehicle. I would go back for any future vehicles. Great peo Really enjoyed the process and everyone was friendly and genuine. Great pick for buying a vehicle. I would go back for any future vehicles. Great people great service. More
Amazing Experience! The service we received from Chad, Harley and Sean over the past few days has been nothing short of amazing! We walked in the door with a special set The service we received from Chad, Harley and Sean over the past few days has been nothing short of amazing! We walked in the door with a special set of circumstances and needed help getting my daughter into a safe and reliable car…and most importantly, something she could afford. She walked out the door with a new 2016 Ford Focus and I left knowing there would be no more car problems in our future! The customer service was exceptional with every single person we dealt with! I highly recommend Dewey Ford and will return when I am ready to trade in my vehicle. Thank you again to Chad, Harley and Sean!! More
Excellent. The sales manager, salesman and finance gentleman Ed Myers was a wonderful salesperson. Sean King was excellent with Finance - and Harley Deems. They were patient, listened to what I wanted, then deli Ed Myers was a wonderful salesperson. Sean King was excellent with Finance - and Harley Deems. They were patient, listened to what I wanted, then delivered. Awesome group at Dewey Ford, not the typical car experience. Their customer service was exceptional. More
No return call My car was hit and needed body work had Adam w in your body look at it when I was ready to get it repaired I left him 2 VM and 1 email and received no My car was hit and needed body work had Adam w in your body look at it when I was ready to get it repaired I left him 2 VM and 1 email and received no call back Dewey did not treat me right and I will do no further business with them. More