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Dewey Ford
Ankeny, IA
529 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 529 reviews
November 03, 2017
Good prices, not so great at organization Good prices on trucks, especially on Raptors. Average on trade values. But they tried to sell me a truck that was already sold to someone else. Good prices on trucks, especially on Raptors. Average on trade values. But they tried to sell me a truck that was already sold to someone else. More
by Maverick45acp
Employees Worked With
Tyler Stewart, Steve Westra
October 23, 2017
Dewey Ford personnel made my experience of buying a new vehi Dewey Ford made it a great experience to purchase a new vehicle from sales service and financing. Salesman helped in understanding all the technology Dewey Ford made it a great experience to purchase a new vehicle from sales service and financing. Salesman helped in understanding all the technology service and parts great on adding options and financing help understand all the paperwork needed to make the purchase I would recommend them to anyone More
by Bruce Elsinger
Employees Worked With
Joe Green
October 07, 2017
Very good My experience at this dealership has been very positive. All personnel have been helpfull and pleasant. Have purchased two vehicles there and feel I r My experience at this dealership has been very positive. All personnel have been helpfull and pleasant. Have purchased two vehicles there and feel I recieved great deals. Kevin is more than just a sales person. More
by Willy@pc
Employees Worked With
Brandon Dabb, Kevin Kauzlarich
September 05, 2017
When I service my truck it's supposed to come with a car Wor When they service my truck it was supposed come at the car wash and tire rotation they failed to wash it once again very dissatisfied with the service When they service my truck it was supposed come at the car wash and tire rotation they failed to wash it once again very dissatisfied with the service but I've been getting when you pay for something you expect it done The guy spoke with really didn't seem to care More
by Ed
Employees Worked With
Andrea draper
August 27, 2017
Lying about not knowing the problem so they can bill me 380$ Went in asking why my truck sounded like a diesel and was told he had never heard of that before and told him i couldn't believe that it was all over Went in asking why my truck sounded like a diesel and was told he had never heard of that before and told him i couldn't believe that it was all over the net about the cam value my truck has 11100 miles pn it and he told me i need a new engine took of my truck so it was not abused he just lyed to me.no response from any one at dewey !!!!!!! More
by Jim Petersen
Employees Worked With
Ernie simon service adviser
July 21, 2017
Was a nice atmosphere. I am pleased to be a customer of dewey ford. Their employees exceeded all expectations as to helping me find what i was looking for. I am pleased to be a customer of dewey ford. Their employees exceeded all expectations as to helping me find what i was looking for. More
by Jjonahmb
Employees Worked With
Steve Westra, Mike Allen, Scot Bergman
July 19, 2017
Came for a service left with waaay more problems I brought my car in for a scheduled oil change appointment and it had ZERO mechanical problems and was leaking no fluids whatsoever, but when my appoi I brought my car in for a scheduled oil change appointment and it had ZERO mechanical problems and was leaking no fluids whatsoever, but when my appointment was over the tech told me that it was "gushing" coolant, how is that possible when it didn't even leave a puddle in your service entrance when I dropped it off? I got no apologies and I received no explanation other than it "might" be the radiator, but they could "diagnose" it for a service fee. I have never been treated so poorly by a service provider More
by Eric K
Employees Worked With
Mitch, Teri Saenz, Steve Westra, Nathan Karr, Larry Thielen, Marcus Freund, John McCollum, Bill Doyle, Jason McNertney, Nick Deschane, John Bentley JR
June 29, 2017
Beats all other dealers, hands down! I used their website for the initial contact (after hours). First thing the next morning I got a call from Lance who was extremely helpful. He answere I used their website for the initial contact (after hours). First thing the next morning I got a call from Lance who was extremely helpful. He answered the questions he could then called me back really quickly with the rest of the information. I filled out the really fast credit app online later that evening. Very next morning I got a call from Nick with finance information. That evening they both met me at the dealership which was an hour and a half away from me and I closed the deal. Lance helped me sync my phone to the vehicle. Definitely would not consider any other dealer than Dewey! You won't regret going there!!!!! More
by Shelley M
Employees Worked With
Lance Richardson, Nick Williams
June 02, 2017
Great deal at Dewey I've stopped at Dewey several times to just browser inventory and talk with my sales rep and manager. Never have they been high pressure to buy and th I've stopped at Dewey several times to just browser inventory and talk with my sales rep and manager. Never have they been high pressure to buy and they always have or make time to talk with me while I'm there. The steady pace of browsing and conversations led to finding the perfect car for my daughter who just graduated from high school. The experience was great from start to finish and I hope I get the chance to do more business with the guys at Dewey Ford! More
by Dflaherty
Employees Worked With
Steve Westra, Mike Allen
May 28, 2017
Another great purchase This is our third purchase in 6 years. We always get great service. Andy our salesperson does a great job of finding the right vehicle for our budget This is our third purchase in 6 years. We always get great service. Andy our salesperson does a great job of finding the right vehicle for our budget and taste. Thank you Andy and Dewey Ford More
by Kmseim
Employees Worked With
Andy Mattes
