Dewey Ford
Ankeny, IA
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Service When I bought my car, Dennis O'Meara was my sales person. I had an immediate issue arise last night with my vehicle and called Dennis. Between him and When I bought my car, Dennis O'Meara was my sales person. I had an immediate issue arise last night with my vehicle and called Dennis. Between him and Josh G. in service, they got me taken care of right away and without a long wait. These guys are great!! More
Good experience as usual I have purchased vehicles from Dewey since 1990. I don’t consider going anywhere else. I have always gotten a great deal backed up with an excellent s I have purchased vehicles from Dewey since 1990. I don’t consider going anywhere else. I have always gotten a great deal backed up with an excellent service department. Why go any place else? More
Dennis was our sales perfon Dennis was very helpful, He was there to answer all our questions. We talked to him long distance about the car and he was honest about everything. Dennis was very helpful, He was there to answer all our questions. We talked to him long distance about the car and he was honest about everything. More
Buying used car Overall experience with Dewey was great! Kevin was the first salesman I had talked to that actually seemed like he wanted to help me find a car. Only Overall experience with Dewey was great! Kevin was the first salesman I had talked to that actually seemed like he wanted to help me find a car. Only part I was disappointed in was they were not willing to come down in price at all. More
Enjoyable They made it fun to purchase a vehicle. Second time buyer so obviously happy with dealership. They were anxious to have my business. All were extremel They made it fun to purchase a vehicle. Second time buyer so obviously happy with dealership. They were anxious to have my business. All were extremely friendly. More
New Ford F 150 The whole crew was very knowledgeable and helpful. The total process from the lot to test driving went smooth. Yes this is a very good dealership. The whole crew was very knowledgeable and helpful. The total process from the lot to test driving went smooth. Yes this is a very good dealership. More
Best vehicle purchase experience! Best car buying experience. Took very little time! Staff was amazing! Got me exactly what I wanted in make and model. Would highly recommend going to Best car buying experience. Took very little time! Staff was amazing! Got me exactly what I wanted in make and model. Would highly recommend going to Dewey ford! More
wonderful experience Salesman was friendly knowledgable and very accommodating. Very good..😄😄 showed us all info on vehicle. Was a good experience since this was our fir Salesman was friendly knowledgable and very accommodating. Very good..😄😄 showed us all info on vehicle. Was a good experience since this was our first hybrid More
Joe green was awsome Joe green was the best salesman I've dealt with in 20 years He met me at the door and was very pleasant and came in on his day off to sale me the tru Joe green was the best salesman I've dealt with in 20 years He met me at the door and was very pleasant and came in on his day off to sale me the truck very professional More
Service Center-Great! Cashier-Not great! We take our Explorer to Dewey for all services and have always been happy with their service. My problem is with the cashier. The service center close We take our Explorer to Dewey for all services and have always been happy with their service. My problem is with the cashier. The service center closes at 7pm, but there is supposed to be a cashier available until 8pm (when the entire building closes). My husband had a long day at work and wasn't able to get there until 7:40pm. He was told the register was closed out at 7pm and he could not be helped. What?! No offer to reopen. He offered to leave a credit card number, to call in the morning. Not having a vehicle can be a big deal to most households and she just didn't care. He finally asked if there was ANY way to get his keys. They made him go to the Fleet Farm next door to use the ATM so he could leave cash. When he returned, the doors were locked (still before 8pm). Luckily, she was willing to open it. You are OPEN UNTIL 8pm. Registers get closed out and doors get locked AT 8pm. Any lingerers finish their business and leave. That is how retail works. So either do your job until 8pm or find somebody who will. Rusty was great, though! More