Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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We went into Dewey not sure what two car's we wanted. With talking to Stephanie we were able to figure out what car was best for our family. We also went in with a idea of what color we wanting and what With talking to Stephanie we were able to figure out what car was best for our family. We also went in with a idea of what color we wanting and what options we MUST have. They were able to put our color and options in and find the perfect car for us and also gave us the option to take the car home for the weekend to find out if that was the best fit for us. With putting a deposit down and us driving out 2011 Dodge Nitro we found out that was the perfect car for us and had everything we wanting and more. Talking with Chris really helped us determine how much we wanted to put down and how much we wanted to spend on extra's that we MUST have before taking out new car home. Chris found the best option for us and we came up with what would work best for us to put down on our new car. We had such a great experience with Chris and Stephanie that our next car will be purchased though Dewey and will be with Stephanie and Chris. They made our experience feel like we made such a great choice, which we did. Since our purchase Stephanie and Chris have made sure that we are happy with our car and asked if there is anything more that we needed because we have talked about buying new tires which we will, but we will be buying them through the dealer which is Dewey. We love our new car and can't thank them enough for helping us find what is perfect for us. We will always know that we will have friends for life through our dealership. THANKS More
Was a pleasant experience purchasing our vehicle. We worked with Stephanie Petersen our salesperson. She was by far better than many of the salespeople I have dealt with in the past at numerous other de worked with Stephanie Petersen our salesperson. She was by far better than many of the salespeople I have dealt with in the past at numerous other dealerships. She is very laid back and easy to talk to. The dealership was very busy on this particular Saturday and could have benefited from having additional staff, but all in all it was a great experience. More
We worked with Ryan Rogers over the phone for a few weeks until he located us the vehicle that we wanted. He was very knowledgeable about the vehicle and showed us the different features it had when we got until he located us the vehicle that we wanted. He was very knowledgeable about the vehicle and showed us the different features it had when we got there. He went for a test drive with us and explained other features. He worked with us on our trade in and helped get the help with the financial person and the person that helped us with the phone system, etc. He has followed up with us with phone calls and is helping us find some floor mats. We appreciate his help and attention given to details. More
I bought a one-year-old Chevy Impala and was generally pleased with the buying experience. The price was remarkably low for the vehicle I bought. The dealership was good about taking "no" for an answer pleased with the buying experience. The price was remarkably low for the vehicle I bought. The dealership was good about taking "no" for an answer on all the various add-ons dealers always try to sell (rust-proofing, sound insulation, identity theft protection). The sale took a while (maybe two hours), but in fairness, it was a busy Saturday afternoon; I think they moved it along as rapidly as they could. I would recommend this dealer to others, and I would return to them for another purchase in the future. I'm pretty hard to please about such things, so if I like a business establishment, they must be doing something right. More
Rating this dealership as 'great' was simple. The people were friendly and provided great customer service. Doesn't matter how many nice cars you have, if the service is bad, I won't shop there. They were were friendly and provided great customer service. Doesn't matter how many nice cars you have, if the service is bad, I won't shop there. They were organized and very professional. The selection of vehicles was great as well. Thank you and GREAT JOB John and Jessica! More
great personalities from all I worked with. Very friendly and easy to work with. I enjoyed the convenience of doing the most of the work by phone or email and the online credit app was also very ea friendly and easy to work with. I enjoyed the convenience of doing the most of the work by phone or email and the online credit app was also very easy to do. All was made to be a great experience. I would reccommend friends to them as I was pleased More
This was our 4th purchase from Dewey over the years, and probably the 15th our families have purchased. The sales team is always friendly and flexible. It was my first time dealing with the internet team. I probably the 15th our families have purchased. The sales team is always friendly and flexible. It was my first time dealing with the internet team. It will be the only way I go from here on. The day after I got the car a tire kept loosing air rapidly. Also the auto up and down passenger window wasn't working. Two things I feel should of been caught prior to the purchase. I took the car back and it was fixed quickly. Since the car was still under warranty it was covered. My dealing with the service dept was less than par. The rep David seemed as tho I was a nuisance to home since the car was not a chrysler or ford brand. Even asking the question if I checked the pressure of the tires. Of course I had but felt belittled since I had just told him the tire was completely flat prior to me bringing it. Not an active lister by any means. This was my second dealing over the years with the Dewey Dodgeservice dept and the second less than par experience. The Dewey Ford service dept has always impressed me. Maybe the Dodge team could look to them as their mentors. More
the sales team was very patient and flexible with all of the sales team was very patient and flexible with all of my requests, ultimately resulting in my purchase of a used 06 jeep liberty. I test drove sev the sales team was very patient and flexible with all of my requests, ultimately resulting in my purchase of a used 06 jeep liberty. I test drove several vehicles before choosing the one I wanted. because my wife and I worked conflicting schedules the sales team let me drive two of them home for my wife to see, I realy appreciated that. More
Stephine went way out of her way to make us a deal. The delivery person was horible, new very little about the new vechicle and did not show us many of the options. Do not fall for the gimmics they try to delivery person was horible, new very little about the new vechicle and did not show us many of the options. Do not fall for the gimmics they try to offer after the sales person is done, they are way over priced. Should leave the complete sale up to sales person instead of managers having to get their nose in the way. This my second purchase from the dealership and they do a pretty good job, but there was not a single person there that worked there when I bought my first vechicle only 2 years earlier. More
The sales person was exceptional on all levels. He answered all my questions and backed up his answers with details. He focused on what I was looking for in a vehicle and truly wanted to sell me what answered all my questions and backed up his answers with details. He focused on what I was looking for in a vehicle and truly wanted to sell me what was important to me. He took all the time I needed going over everything in the vehicle. He made it seem like he was working for me making sure I was satisfied with my decision. James is honestly the reason why I purchased this vehicle from this dealership. More