Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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Great price and knowlegable staff. Finance Manager got me 0% interest, even though there is negative entries in my credit file. I would refer friends and family to this dealership. 0% interest, even though there is negative entries in my credit file. I would refer friends and family to this dealership. More
Salesperson Andrew Parks was hard working, personable, and very communicative. We were always well informed. And we liked Andrew's ability to spend time with on both email and the phone; this was especi and very communicative. We were always well informed. And we liked Andrew's ability to spend time with on both email and the phone; this was especially important considering we live nearly 40 miles from the dealership. In the end, Andrew knew enough about the Dodge F350 we wanted that he tracked one down for us and we went through the buying process without even seeing or driving the truck. That is quite amazing. Then, once we did see and drive the truck, it ended up being above and beyond our expectations! We were then dealt fairly with our trade, and the delivery process was accelerated to meet our timing needs. That was fantastic. The last step, financing, is always the toughest part of the buying experience; but a last-minute tracking down of a better-than-expected interest rate made that a great final piece of the puzzle. We drove off happy campers - thus the reason for buying that heavy duty F350 pickup. We are excited to start pulling that 5th wheel. The entire Dewey experience was top notch. More
Roger was very friendly and helpful. He worked with us on price and only showed us vehicles within the price range we specified (instead of trying to upsell us). Everything from start to finish was great on price and only showed us vehicles within the price range we specified (instead of trying to upsell us). Everything from start to finish was great, except for once the price was agreed upon, and all that was left was the financing piece, we waited two hours until getting into finance. Granted they were very busy with many customers, but it still seemed a long time to wait. All in all a good experience though; would recommend them and will go back for our next vehicle. More
The reason I bought my vehicle from Dewey was the exceptional service we received. This started with Kevin Stewart. Kevin took the time to understand exactly what we needed and wanted in a new vehicl exceptional service we received. This started with Kevin Stewart. Kevin took the time to understand exactly what we needed and wanted in a new vehicle. Then took his time explaining each feature to us before even driving the vehicle. Once we decided to pursue buying the vehicle Kevin did a great job along with financing department to achieve the deal we wanted. All of your staff at Dewey made us feel welcome and we will be recommending your business to all of friends looking to buy a vehicle. More
My experience was flawless! I talked with Brad over the phone and explained what I was looking for and what my trade was. When I arrived at the dealership Brad had two choices for me. After driving both I phone and explained what I was looking for and what my trade was. When I arrived at the dealership Brad had two choices for me. After driving both I made my choice and everything proceeded flawlessly. Absolutely the beast Brad is a real professional and Dewey is a top notch dealership! A+, #1 More
John is an excellent and very knowledgeable sales person. He listened to our needs and filled them very well. So well in fact, that we bought TWO new vehicles from him. Debbie is in aftermarket sales. S He listened to our needs and filled them very well. So well in fact, that we bought TWO new vehicles from him. Debbie is in aftermarket sales. She has helped us with our needs after purchase. The team is fantastic!!! Steve Rogers-Smith More
First off i would like to say i am very disappointed in Dewey. i bought a used 2005 nissan armada a few weeks and we were told that it had gone through a hundred some odd point inspection when we purchased Dewey. i bought a used 2005 nissan armada a few weeks and we were told that it had gone through a hundred some odd point inspection when we purchased it. long story short, drove it home and around and realized that the gas gauge was not dropping below a quarter of a tank so i called rodger butler who was our salesman and asked him what could be done about it (because obviously it did not work when i drove it off the lot and there was no way for me to know that it wasn't working). He said would have to talk to his boss and would get back to me. well, that didn't happen and i had to call back to dewey. rodger was not available so i ended up talking to a couple different people about it and got nowhere. so i started looking online how to fix it, when i found a recall on that model of nissan that was the exact thing that was happening to mine. So i took it into nissan of ames they checked it and was not covered under the recall but there was an open recall on the vehicle! Nissan was very friendly and took my vehicle into the shop to check it out. when doing so they also noticed within the 5 min. they had it in the shop that there was a leak in my power steering hose along with an exhaust leak. I understand buying an "as is" vehicle is risky, but who sells a vehicle in which the gas gauge doesn't work then tells u there is nothing they can do about it. Nissan quoted me 500 dollars to fix it with most of that being labor for dropping the gas tank. If i wanted to be treated this way i would have gone to joe blow's auto on the east side! I would have at least expected it there! Dewey Dodge by law treated me how they could, but they did not treat me how i should have been treated try returning a phone call! I was never rude to them, so why be rude to me? I find it sad that a dealership of their supposed quality and integrity will not stand behind their vehicles, be it new or used. More
Stephanie was great to work with. I originally went in for a used vehicle and ended up leaving with a brand new Dodge Avenger. Stephanie was very knowledgeable and helpful. She went above and beyond to ge for a used vehicle and ended up leaving with a brand new Dodge Avenger. Stephanie was very knowledgeable and helpful. She went above and beyond to get the deal done and ensured all of my needs were met. The finace department on the other hand was lacking in a few areas. It took extremely too long to get the deal to go through. I ended up having to come back on two seperate times just to complete paperwork. I also was told that the credit protection was included in the deal. After looking through my paperwork there was a fee attached. It is not right to trick someone into taking something that is not necessary. Overall I am very helpful with my purchase. Stephanie did a great job making sure I was taken care of through out the process. More
My husband and I just moved back to Iowa. We were in need of a car and we're having a hard time finding a dealership to work with. Brad and Shaun filled that need and found us exactly what we asked for. Brad of a car and we're having a hard time finding a dealership to work with. Brad and Shaun filled that need and found us exactly what we asked for. Brad is a great salesman, easy to work with, and is passionate about helping people find cars. Shaun was so nice, explained a lot to all my questions, and was very helpful in getting our car. We would highly recommend working with Brad and Shaun to everyone and anyone who needs a car. We ended up with a 2010 Toyota Corolla. We love it. And we love Dewey! More
After going to many car lots looking for a used vehicle, Only Dewy Dodge in Akeny was willing to work with us on prices. All other dealers would not even deal with us. Ron Pink made everything simple and ea Only Dewy Dodge in Akeny was willing to work with us on prices. All other dealers would not even deal with us. Ron Pink made everything simple and easy,negotiated a price and gave us an excellent trade in for our vehicle. I would highly recommend this dealer and Ron pink to anyone that wants treated like a person. Thanks for everything. More