Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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We made the trip to Dewey Dodge after seeing 2 Dodge Calibers on the website that sparked our interest. When we got to the dealership, those cars had been sold, so we began the process of finding a sim Calibers on the website that sparked our interest. When we got to the dealership, those cars had been sold, so we began the process of finding a similar vehicle. We made a return trip later in the week to check out some other vehicles, and Nicholas Dinkel was asked to fill in for our previous saleman who was out at an appointment. After checking out the other vehicles it was determined that we preferred the Dodge Caliber we had seen on the previous visit. Nicholas had no prior knowledge of the previous days work, but was an OUTSTANDING salesman to work with. Very fair, and was knowledgeable of the vehicles on the lot. I'd say his work alone in this transaction was worth the trip. When it comes time to shop for a vehicle again, I will without a doubt look Nicholas up. We are very happy with the car, and with the Dewey experience. More
We went looking for a SUV and came home with a new van. When we pulled into the lot we met a nice man named Ed Myers, who took us inside and talked with us about what we wanted. I normally dont like salesm When we pulled into the lot we met a nice man named Ed Myers, who took us inside and talked with us about what we wanted. I normally dont like salesmen. They always seem so pushy. Ed was different,so nice and wanted my wife and I to get what we wanted. After running all over the lot all day he found us just what we wanted and what we could afford. It was the best experience I ever had at a dealership. After the sale Ed called several times to see how we liked the van but our son had been put in the hospital from a sickness. When I called Ed to talk to him and told him why we had not called back, all his concern was our child. The next day our son got a get well card and a teddy bear in the mail. Now how many salesmen have ever done this for you??? Thank you Ed for all the help finding our van, and all the concern you had for our child. This wont be forgotten when a friend asks which dealer is the best and what salesman to talk to. More
We recently bought a car from Roger back in July, and when we decided to buy another new car, we only wanted to work with Roger. When we arrived, he was there willing to help right away. Roger showed us when we decided to buy another new car, we only wanted to work with Roger. When we arrived, he was there willing to help right away. Roger showed us all of our options and explained in detail the differences between the options. Roger was amazing to work with and we recommend him to everyone we talk to. Roger was very helpful and great at working with us on the price and making sure we got everything we needed. More
the staff were all very friendly and they spent a long time with us and never rushed us. they were willing to do what ever it took to earn our business, very helpful. I couldn't believe how everyone wou time with us and never rushed us. they were willing to do what ever it took to earn our business, very helpful. I couldn't believe how everyone would come up and talk to us even though we lived over 200 miles away, they treated us as locals. Thanks for all your help More
I worked with Scott to order the first Jeep he has factory ordered. He and the rest of the staff I worked with were very helpful. I had done a lot of research on the Wrangler Unlimited before I got t factory ordered. He and the rest of the staff I worked with were very helpful. I had done a lot of research on the Wrangler Unlimited before I got there and went out of my way to this dealer to get my new Jeep. I knew a lot about the Jeep I wanted and was not suprised when I knew details some of the people there didn't know, but I did learn from them also. I will be bringing it back for upgrades to do more offroading and look forward to continuing working with them. More
workshop is a little bit slow so far, but everything else was good. People working great together in this dealership. The prices are fair and they really try to get your business, which means u can get a low was good. People working great together in this dealership. The prices are fair and they really try to get your business, which means u can get a lower price !!! More
We bought a used vehicle from this dealership. We were told that it was given something like a 120 point inspection. Right off we noticed a couple of problems. I was frustrated that we needed to take it b told that it was given something like a 120 point inspection. Right off we noticed a couple of problems. I was frustrated that we needed to take it back down to be worked on. I figured that if they gave the vehicle a thorough inspection they would fix any problems that it may have had. They were going to charge us a substantial amount to hook the car up to the computer to see what error codes were coming up. After having to get a little testy, they were kind enough to hook it up to the computer free of charge. They fixed the one of the problems. We had to take it back down another time a week later to address another issue. Even though we shouldn't have had to do any of that, they were eager to make it right and make it up to us. I truely appreciate that. I will continue doing buisness with them and would buy another vehicle from them. I am confindent in their mechanics and trust them working on my car. More
Bob Berry and the finance person were so personable and very easy to work with purchasing my used Dodge Dakota. The price was right and no squabble with the extras that I requested. Bob was very willing very easy to work with purchasing my used Dodge Dakota. The price was right and no squabble with the extras that I requested. Bob was very willing to drop off a rental vehicle while the extras were installed on my truck. Bob is an asset to your company. I was disappointed a little with the fact that I asked to have the engine idle adjusted and the service advisor told Bob this was normal for this engine (4.7 V8). This is the same engine that we have in our company trucks and they don't idle that rough. I asked for rubber floor mats and only received front mats and NO rear mats. Other than that the next time I will spell out my requests to the aftermarket person that called me on the phone. More
Dewey took advantage of my wifes trusting nature. I Dewey took advantage of my wifes trusting nature. I specifically told the salesman I wanted no dealer add ons. They still slipped in $1000 worth. Dewey took advantage of my wifes trusting nature. I specifically told the salesman I wanted no dealer add ons. They still slipped in $1000 worth. More
Denise was very friendly and not overbearing. She listened to my interests and worked with her manager to provide an acceptable price. I also appreciated the lady who took the time to show me how to listened to my interests and worked with her manager to provide an acceptable price. I also appreciated the lady who took the time to show me how to use some of the features in my new vehicle, she was fun and knowledgeable. I will recommend Dewey to others who are looking to purchase a new vehicle More