Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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Gregg was great to work with. He maybe didn't have all the answers off the top of his head, but he worked hard to get them for us quickly. We came in looking for a Ford Edge, thought more about something the answers off the top of his head, but he worked hard to get them for us quickly. We came in looking for a Ford Edge, thought more about something larger so we transitioned to the Explorer. We didn't like the feel of the interior so we looked at the Durango. We were very happy we didn't need to go start over somewhere else with a different sales person. We liked what we had in Gregg so it was very nice that we could keep dealing with him while we looked at the Durango, which we purchased. He was very helpful throughout, gave us good advice which we certainly appreicated. We certainly felt like we had an advocate in Gregg, someone working with us, on behalf of us, not someone just wanting to make a quick sale. Thanks Gregg. More
I found everyone at Dewey Dodge very helpful and professional. Zac made it very easy to find and choose the car that I wanted. The overall experience was excellent. professional. Zac made it very easy to find and choose the car that I wanted. The overall experience was excellent. More
I was very happy with my experience at Dewey. From beginning to end every person there met or exceeded my expectations. When it comes time to buy my next vehicle i will go there first. beginning to end every person there met or exceeded my expectations. When it comes time to buy my next vehicle i will go there first. More
They told us that the lowest apr that we would be able to get is 4.69% but we found out that at the same bank that they were using we could get a 2.99% loan. They also told us that we can get a full refund o get is 4.69% but we found out that at the same bank that they were using we could get a 2.99% loan. They also told us that we can get a full refund on the extended warranty, gap protection, theft protection, roadside assistance, etc. if we were to cancel it within 30 days after the purchase. We canceled it within the allotted time and they never refunded us the all the money. They even claimed that they lost our cancellation papers that we turned in within the 30 days. We had to fill out new cancellation papers and file them again. Also, we tried to contact them to see why they did not refund us the entire amount but they never even respond to us. More
My first experience with Dewey Jeep was a positive one. I found my sales rep, Wade Elgin, to be very helpful and knowledgeable. I didn't feel pressured at all duriig the process. This was by far the most I found my sales rep, Wade Elgin, to be very helpful and knowledgeable. I didn't feel pressured at all duriig the process. This was by far the most enjoyable car buying experience I have had in the past 30 years. I recommend Wade and this dealership to anyone in need of no-hassle, enjoyable buying experience. More
These folks made buying my new Jeep EXTREMELY easy and I think I must of met most all of the staff! I loved the way they have it organized - Each person knows their "stuff" and they are able to answer ever think I must of met most all of the staff! I loved the way they have it organized - Each person knows their "stuff" and they are able to answer every and all your questions. Even after market - I still call and ask questions - this is my first Jeep - Always had Hondas - I would NEVER - EVER buy from Smart(Holmes) Honda in Des Moines, IA again - I bought 2 cars there -first time was ok - the second was awful! The sales guy had an arrogant attitude and acted like I owed him my purchase - so from know on it will be Dewey in Ankeny. More
Wade and the people at Dewey Dodge were wonderful to work with. I didn't come in contact with one unfriendly person there. They were all so helpful in getting me the deal that I needed. Wade worked with me with. I didn't come in contact with one unfriendly person there. They were all so helpful in getting me the deal that I needed. Wade worked with me and was extremely patient and courteous in getting me what I wanted and needed in a vehicle. I will definetly recommend Dewey to anyone I come in contact with that is looking for a different vehicle! More
Our salesman, Joe Miller, was very courteous, very thorough, and very good to work with. Other managers and salespeople were also very friendly and helpful. We like to patronize local businesses and thorough, and very good to work with. Other managers and salespeople were also very friendly and helpful. We like to patronize local businesses and find we have all we need at Dewey Dodge, both in sales and service. More
Zach is excellent to work with and does whatever he can to make your car buying experience as easy and pleasant as possible. He is upfront and honest and quick to get back to you if you have a question he to make your car buying experience as easy and pleasant as possible. He is upfront and honest and quick to get back to you if you have a question he can't answer immediately. He also doesn't waste your time. He helped me purchase a new car for my father in law and because of the excellent experience we got from both Zach and Dewey Dodge, I came back and purchased a new van as well. More
Tom did a super job.he knew the product and answered all of our questions. we didn't really intend to buy a car that day but,he did such a great job we ended up buying that day.Service dept was also excell of our questions. we didn't really intend to buy a car that day but,he did such a great job we ended up buying that day.Service dept was also excellent, I had undercoating done and they had a vehicle waiting for me to drive until it was finished. More