Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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Our experience with Joe Bosch was very positive and good. He answered any questions we had and made the experience fun which usually it is not. We would not hestitate to go back to Joe when we are in need He answered any questions we had and made the experience fun which usually it is not. We would not hestitate to go back to Joe when we are in need of another vehicle. Everyone that we met and dealed with through the process was very nice and very informational. More
When arriving at Dewey Dodge, in Ankeny Iowa, I was hesitant about purchasing a new vehicle, because I wasn't sure what I was truly looking for. However, when being allowed to test drive mutliple vehi hesitant about purchasing a new vehicle, because I wasn't sure what I was truly looking for. However, when being allowed to test drive mutliple vehicles , 5 to be exact, of my liking it became evident that Nicholas was willing to spend ample amounts of time helping me find the vehicle I would love and drive off the lot with. His consideration and time was much appreciated. He asked multiple questions and allowed me to ask questions in return. After choosing the vehicle I wanted to purchase he went into further detail in order to help me purchase the vehicle that provided me with all of the "extras" (sunroof, color, touch screen monitor, leather interior, etc.) I was looking for. All employees involved in my purchase were helpful in providing answers to my questions and ample amounts of information on the vehicle I'd purchased. Employees were enthusiastic, kind, and informative. Since leaving Dewey Dodge I have shared with multiple colleagues and friends my positive experience. I will continue to tell those looking for vehicles to stop in and see the employees at Ankeny's Dewey Dodge. More
We love the truck we bought = Dodge Ram, but were annoyed with the length of time it took to do the transaction. I felt 6 hours was way too long to get the paperwork done on the truck. I wrote a check to p with the length of time it took to do the transaction. I felt 6 hours was way too long to get the paperwork done on the truck. I wrote a check to pay for it and it still took that long. Our sales man would leave and come back a half hour later with some peice of info, then leave again for a half hour. I just think it should take no longer than an hour to take care of a sale. The longer you sit the more apt you are to get up and leave. I prepared to leave a couple of times, but my husband wanted the truck so I stayed. I will never wait that long again for a purchase. More
The minute we drove into the parking lot at Dewey Dodge, Joe Miller approached our vehicle with a big friendly hello and asked how he could help us. From there on it was superior service all the way, from Joe Miller approached our vehicle with a big friendly hello and asked how he could help us. From there on it was superior service all the way, from assisting us in vehicle selection to making the deal that was right for us. Our experience at Dewey Dodge culminated in the purchase of two 2012 Dodge Ram 1500 pickups. We couldn't have been treated better; our next vehicle purchase will be at Dewey Dodge in Ankeny. Thanks to all. More
Bottom Line Up Front is that this is by far the BEST experience I have ever had buying a car. I am very particular about what I want and I don't have the time to waste. Denise and Mike Kula understood experience I have ever had buying a car. I am very particular about what I want and I don't have the time to waste. Denise and Mike Kula understood that immediately and they were TOP NOTCH in dealing with my needs. I wasn't expecting to walk out of Dewey Dodge with a new vehicle but their knowledge on the incentives and working directly with Tommy Huynh, a business manager, I walked away with exactly what I wanted. The decision making process was an easy one for me and I can say I appreciated Denise's upfront honesty and her flexibility with me. I never felt rushed into making a decision and at no point did I feel that Denise or Mike were pushy in any way which has been an experience of mine in the past when dealing with Car Salesman. I will have no problem referring friends and family to Dewey Dodge. I like their Staff and especially like their service department. I had been taking my previously owned vehicle to Dewey Dodge Service Department for over two years and have developed a good relationship with Derrick Fox. He is a straight shooter with me and I appreciate that as well. Overall a Fantastic Experience!!!! More
I hate going to dealerships to buy a vehicle, the overall experience always stresses me out and I have never had the greatest experiences. This was completely different from any other car buying experience experience always stresses me out and I have never had the greatest experiences. This was completely different from any other car buying experience I ever had. I was treated with respect, even though I have credit issues and they had to work a little harder to get the financing and price I wanted. Zac listened to what I wanted and didn't try and sell me on what they wanted me to purchase. They kept me informed on what was going on during the entire process and was honest with me, not shady as other dealerships in the Des Moines area have been with me. Once all my paperwork was signed and I was ready to drive out with my new car, they had Ashley sit in my new car with me and show me how to run all the gadgets in my new vehicle and she walked me through setting everything up. No other dealership has EVER done this with me. It was awesome and I will not go anywhere else but Dewey in the future!! I HIGHLY recommend!! More
Adam Ratzlaff was great to work with. He understood my situation, worked with me to find the best car and price for me. Adam was never pushy, always respectful and kept me informed every step of the way. situation, worked with me to find the best car and price for me. Adam was never pushy, always respectful and kept me informed every step of the way. Buying a car has never been so easy, and I've never been happier with my purchase. I would recommend Dewey to anyone looking to buy a car, and will make it my first stop for any future purchases. More
Rob Gora provided excellent customer service before, during and after the sale. Rob was attentive and helpful without being overbearing. He did an excellent job answering my questions and was willing to during and after the sale. Rob was attentive and helpful without being overbearing. He did an excellent job answering my questions and was willing to consult with his colleagues for information with which he was not personally familiar. Rob got me excellent value for my trade-in and a great price on my new vehicle. Ismar (Izy) Viso was very pleasant to work with on the business end of things. He matched the insterest rate I had secured through another lender over a longer term, providing me increased flexibility with my auto loan. There were a few hiccups in scheduling some aftermarket services (limited to some minor miscommunication), but I'm pleased with the quality of the work and it was done in a timely manner. More
Justin, although relatively new to the sales position, was very helpful. If he didn't know the answer to a question, he found out. We knew what we wanted when we arrived at the dealership, and Justin too was very helpful. If he didn't know the answer to a question, he found out. We knew what we wanted when we arrived at the dealership, and Justin took it from there. We feel we got a fair price and are happy with our Grand Caravan. More
My husband and I had went to Dewey Dodge Jeep about a year ago and almost got a Jeep that we loved, but didn't end up going through with it because the payment was just a little too high for our liking. year ago and almost got a Jeep that we loved, but didn't end up going through with it because the payment was just a little too high for our liking. We got a call a few weeks later that Scott Lincoln had left and someone else was taking over the people he was working with. Just last weekend my husband and I went back out to look at Jeeps and when we were walking up to the door we were so surprised to see Scott back at the dealership. We weren't expecting that, but it was a wonderful surprise! He is so helpful and understanding about everything we needed/wanted. He was friendly and did everything he could for us! Hopefully Scott doesn't leave there again because I wouldn't want to work with anyone else! I will definitely be going back to Dewey Dodge for my future car purchases. SCOTT LINCOLN IS EXCELLENT! More