Dewey Dodge Chrysler Jeep Ram

Service department is horrible! No one answers the phone when you call the service department and when you do get through they are extremely rude like they hate their jobs. Had to ca No one answers the phone when you call the service department and when you do get through they are extremely rude like they hate their jobs. Had to call Stew Hansen's just to get a price quote - Dewey never called me back about my request when I left a vmail for the service department. I called for 2 hours and no one would answer the phone! I've also inquired about an airbag recall for my car and still 6 months later have not gotten a return call!!! Crummy service and I will not be returning to any of these dealerships! My service will now be taken to Flatt Tire. Viewers be warned!! Don't take your car here unless you want to be treated like crap! More

Very irritating I went to purchase a new van and was told that they called my person bank and culd not b approved so i wound up wit a 19% intrest rate and outragous p I went to purchase a new van and was told that they called my person bank and culd not b approved so i wound up wit a 19% intrest rate and outragous payments called my bank and said they never heard from dewey went to get it refinanced and spose to get my money back for warranties i purchased through them and been gettin a run around for over 2 months although the salesman did a good job which is dustin may i wuld say that finance there is terrible to deal wit they sall they will call back time after time and i have to call them totally frustrating More

Don't not buy here. Spent last 5 month being ignored over what I was promised when I purchased my truck. Still don't have it yet and list of issues with my truck have yet Spent last 5 month being ignored over what I was promised when I purchased my truck. Still don't have it yet and list of issues with my truck have yet to be resolved. More

Horrible, Irritating, Insulting For some reason, the staff here apparently think it's a good idea to insult their clientele? I went in to look over some of the vehicles on their lot, For some reason, the staff here apparently think it's a good idea to insult their clientele? I went in to look over some of the vehicles on their lot, I spoke with one salesman and then I believe the manager, not only was the manager pushy but he began to patronize, talk down to, and flat out insult me. Needless to say I walked out of their and they have since lost my, and any of my friends business. More

Great! Justin Carter was my salesman and he was great! Really worked a great deal to get me into the Jeep Grand Cherokee I wanted!! I would highly recommend Justin Carter was my salesman and he was great! Really worked a great deal to get me into the Jeep Grand Cherokee I wanted!! I would highly recommend him and Dewey! More

Excellent! They wanted us to walk out with a new van. They worked their butts off genuinely. Our salesman didnt look at us as a pay check but as a couple looking They wanted us to walk out with a new van. They worked their butts off genuinely. Our salesman didnt look at us as a pay check but as a couple looking for a warrentied van thats safe for our two young children. I would definitely go back! More

A homerun for Dewey Dodge I purchased a used Corvette from Dustin. Given that I live 200 miles from the dealership, Dustin May, Chris Leo and Tom Clyce all went out of their wa I purchased a used Corvette from Dustin. Given that I live 200 miles from the dealership, Dustin May, Chris Leo and Tom Clyce all went out of their way to make sure that this was a great experience and worth the drive. The price on the Corvette was very competitive as was the price offered for my used Jeep. The employees at Dewey Dodge were all friendly, professional and helpful without the pressure found at many other dealerships. A five star experience. More

Great truck buying experience We purchased a new truck last week from Dewey Dodge in Ankeny. We were very happy with our salesman Tony Fitzmaurice and Mark, the sales manager. Th We purchased a new truck last week from Dewey Dodge in Ankeny. We were very happy with our salesman Tony Fitzmaurice and Mark, the sales manager. They were both very accommodating and nice to work with. More

Worst experience ever Nobody listens to what you say. Nothing but lies from sales manager. Yes that is a strong accusation but 100 percent accurate. Accessories department Nobody listens to what you say. Nothing but lies from sales manager. Yes that is a strong accusation but 100 percent accurate. Accessories department is utterly incompetent so if you decide to buy at least save yourself the headache and go elsewhere. The salesman I had was the only positive thing about the entire dealership. More