Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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New car Worst experience ever buying a vehicle. No communication between people. All they wanted me to do was finance through them even though I told them sev Worst experience ever buying a vehicle. No communication between people. All they wanted me to do was finance through them even though I told them several times I didn't want to. It was just awful all around. Will never refer them and will never consider buying a vehicle from them ever again. John and Dave were considerate but still wasn't even to make experience worth it. More
New Jeep Compass I leased a New Jeep Compass from Dewey in July 2017. I looked around at multiple dealerships in the area, but ultimately settled on Dewey because of I leased a New Jeep Compass from Dewey in July 2017. I looked around at multiple dealerships in the area, but ultimately settled on Dewey because of their prices and customer service. Before I even went into the dealership, I was in contact with Almir and John Smith via email. They were both very helpful while I was narrowing down my options. I primarily worked with Almir, although everyone I encountered at Dewey was great. Almir was not only very knowledgeable and patient, but also friendly and personable throughout the whole process. I would highly recommend Almir and Dewey to anyone looking for a new or used car! More
Satisfied My sales associate Almir was AWESOME! I knew exactly what I wanted in my purchase of a new vehicle and although it wasn't on the lot, Almir found one My sales associate Almir was AWESOME! I knew exactly what I wanted in my purchase of a new vehicle and although it wasn't on the lot, Almir found one and made it happen. The process was easy, Almir was informative, patient, friendly and I would return for another vehicle without a doubt ! Thanks again! More
dealership experience Very good experience from first visit to finalizing the purchase,chris was very helpful through the entire process,will try them again when looking fo Very good experience from first visit to finalizing the purchase,chris was very helpful through the entire process,will try them again when looking for another vehicle More
Thank you Luis Ramos Luis Ramos, was by far, the best car salesman I have ever had the pleasure to work with. I recommend you ask for him by name to get the same quality o Luis Ramos, was by far, the best car salesman I have ever had the pleasure to work with. I recommend you ask for him by name to get the same quality of service we had. He could answer all of my questions and he SHOWED me the features, settings, and how they worked instead of just telling me, and me having to figure it out later. Luis was not pushing or rushing us to get into anything. More
Best new car experience Today I purchased a new Jeep Wrangler and it was by far the most pleasant car buying experience I've ever had. Ryan was amazing to work with and very Today I purchased a new Jeep Wrangler and it was by far the most pleasant car buying experience I've ever had. Ryan was amazing to work with and very knowledgeable and personable. We will definitely be back for our next vehicle. More
Very friendly and prompt Everyone that helped me was very curtious and knowledable. They were willing to negotiate and help me with any needs or concerns I had. I would recomm Everyone that helped me was very curtious and knowledable. They were willing to negotiate and help me with any needs or concerns I had. I would recommend shopping here again for any future purchases. More
Horrible Service Horrible Service!! Husband had 2010 Dodge Ram towed here. Was told it was 2 fuel injectors and ended up just being a blown lift pump fuse. Bill was $2 Horrible Service!! Husband had 2010 Dodge Ram towed here. Was told it was 2 fuel injectors and ended up just being a blown lift pump fuse. Bill was $2,102.69 , they brought it down to $1508.22. Extremely high price for a blown fuse. Asked for our fuel injectors back. They never offered them back and said they did not have them. They had the truck for over 2 months. They backed it into a light pole and had to replace the back bumper before we got back our truck They do not answer the phones in service, do not seem to have much knowledge with Diesels, do not care about their customers. More
Purchased a new van Overall the dealership including finance and service department made the experience pleasant. Service and finance were especially good at the end of Overall the dealership including finance and service department made the experience pleasant. Service and finance were especially good at the end of the sale and for some after the sale work. More
Poor service We had our new vehicle delivery and the car we traded in was cleaner that the car they delivered to us. Secondly we had warranty work and they needed We had our new vehicle delivery and the car we traded in was cleaner that the car they delivered to us. Secondly we had warranty work and they needed to order parts. After now hearing from the dealer we contacted the dealership for an update...6 days after they said the parts would be in. To be fair, one day was a holiday. More