Dewey Dodge Chrysler Jeep Ram

TERRIBLE BAIT AND SWITCH! What an absolute waste of time trying to deal with Dewey Dodge. General sales manager called my husband around 9:30 at night about BAIT AND SWITCH! What an absolute waste of time trying to deal with Dewey Dodge. General sales manager called my husband around 9:30 at night about a particular truck my husband was interested in. My husband gave him the stock #, Chris L said yes, what can he do. Husband asked for his absolute bottom dollar. Chris came back with a figure, husband thought about it a minute, Husband said SOLD. Chris asked when he wanted to pick it up, husband said early in the morning. Chris said great! See you then. Husband asked Chris L to e-mail the price as quoted. Chris L did so. Husband arranged to be dropped off at Dewey. Mind you, husband rescheduled his day to go pick this truck up because Chris said shouldn't take maybe an hour, hour and a half tops. Well, husband shows up and the bait and switch saga begins. They did not have truck in bay yet to be cleaned, detailed, nor had it been fueled etc. Granted, husband was there at 7:45, but after an hour still nothing done. Then sales rep. brought truck up to test drive and go get fuel, takes him out, and the truck will not start, apparently bad battery( on a new vehicle-really?) Should have known that the rest was gonna be downhill then, but no. Sales rep had my husband look it over to see if it was everything he wanted. Husband said that he thought it would work. Well after 3 hrs. of we're so sorry for the delays, and gathering all our info, then the finance manager came out and said he couldn't get to that price quoted by Chris L., and which Chris L had e-mailed to my husband the night before. Husband listened for a bit, saw how they were trying to do 72mos. finance and raise final price. (we were preapproved with our credit union already, and for a shorter term).Upon seeing this, husband said, I guess we're done, got up and walked out. DO NOT FALL FOR BAIT AND SWITCH! RUN FROM DEWEY! Absolute waste of time! And they wonder why car dealers/salesman are despised. Dewey has earned my SCORN! More

Great experience! We accidentally ended up there, we went to the other Dewey next door, and they sold the car, so we went back. We test drove the car, liked it, talked We accidentally ended up there, we went to the other Dewey next door, and they sold the car, so we went back. We test drove the car, liked it, talked it over then called them back to see if it was sold, it wasn’t, so they put a sign on it, and stated we would have to talk to the bank, then bought it in the afternoon. We weren’t sure how the weather was going to be, so I asked to have everything ready, we signed papers then were on our way. It was great! Thanks! More

Excellent sales person The salesperson was very knowledgeable about the product. He was also low pressure and very friendly gentleman. Good job Louis! Also there's a great f The salesperson was very knowledgeable about the product. He was also low pressure and very friendly gentleman. Good job Louis! Also there's a great finance manager he took the time to explain everything to me and even informing some things I did not know about. More

They were great! These guys went above and beyond to provide quality service. They answered every question I had and they helped me get the car I wanted. Great to work These guys went above and beyond to provide quality service. They answered every question I had and they helped me get the car I wanted. Great to work with. Would recommend 100%. More

Wonderful Service Cisco was wonderful and helped me get exactly what I wanted! The customer service is second to none. I'm so glad I chose them for my Jeep purchase! Cisco was wonderful and helped me get exactly what I wanted! The customer service is second to none. I'm so glad I chose them for my Jeep purchase! More

Quick and easy! Terry is a great salesman! Everything went really smoothly. I love my new truck and I will recommend this dealership to everyone who is looking for a Terry is a great salesman! Everything went really smoothly. I love my new truck and I will recommend this dealership to everyone who is looking for a new vehicle. More

“One of the best” The whole experience was professional , every question answered & explained that made you feel was honest , what really impressed me was the salesman The whole experience was professional , every question answered & explained that made you feel was honest , what really impressed me was the salesman didn’t push or play the hard sales tackticks! More