Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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Found a vehicle I wanted on Marketplace. Was told vehicles were selling fast so I drove the hour to get there. Vehicle was as advertised and made a quick agreement on the price with the mana Was told vehicles were selling fast so I drove the hour to get there. Vehicle was as advertised and made a quick agreement on the price with the manager, Trey Burkhold (sp?). Had to take my wife to the airport and told them I would leave a deposit and be back in three hours. Was told they don't hold vehicles. After a slightly heated exchange about this, I told them to go ahead and sell it because this was no way to treat a customer. As I was walking out the door, the manager said wait, shook my hand and said the vehicle was mine. Drove back through seven inches of snow to complete the deal. Saw the vehicle in the parking lot with the headlights on when I arrived five minutes later than I told them. Was told upon entry that they had sold the vehicle to someone else...sorry! No phone call to tell me it was sold, nothing. Trey lied through his teeth and said he never told me he would hold the vehicle because they don't do that. Another manager confirmed this, but that is not what Trey told me because he wanted the sale. What a horrible way to run a business! Went next door and bought a nicer one. Hope they're pleased with themselves. More
Well after we bought 2 vehicles from this dealership. We traded one brand new car in which was paid off. The trade in went towards the purchase of a brand new vehicle zero miles we were given 24k towards We traded one brand new car in which was paid off. The trade in went towards the purchase of a brand new vehicle zero miles we were given 24k towards the purchase of this vehicle. Fast forward 6 months. 16k miles on new vehicle all the lights in the dash light up. Not concerned when I took it in for oil change. No traction control or any driving safety features will work. Still haven’t gotten scheduled appt to get said safety features fixed should have given me a loaner and gotten my vehicle in to be repaired under warranty. First red flag. I live in Iowa it snows roads are slick. Opted for for this vehicle for the safety features. Traction control vehicle stability. Lol nope not today. Or ever again. Most unscrupulous dealership I’ve ever done business with absolutely biggest crock of disappointment ever. I actually liked a couple employees here and now that I know what’s really happening here there will be nothing good said about any Dewey dealership from me. xxxx poor management xxxx pour business ethics and a xxxx of a bad show of valuing returning customers. I hope someday they realize how good of customers we really would have been. Never judge a book by its cover or credit report cause In the big picture you only see what people want you to see. Dewey dodge you left a taste in my mouth worse than tap water from Flint Michigan. Good Day. More
Was a serious buyer on a used vehicle. Was led on and lied to. Made multiple trips to view and test drive a vehicle. Salesman promised me first dibs to test drive and buy vehicle. Last Was led on and lied to. Made multiple trips to view and test drive a vehicle. Salesman promised me first dibs to test drive and buy vehicle. Last trip to see and hopefully test drive. My first dibs was actually third dibs. Walked out and will never be back. Terrible business tactics. More
No integrity no character. lied to get me in store, then lied more when I got there. Financial guy named After a sandwich has zero integrity. STAY AWAY!!! lied to get me in store, then lied more when I got there. Financial guy named After a sandwich has zero integrity. STAY AWAY!!! More
Friendly sales people. We’re well informed on equipment offered.Knew pricing and ended with a fair deal. Nermin Duratbegovic was great. We’re well informed on equipment offered.Knew pricing and ended with a fair deal. Nermin Duratbegovic was great. More
Great customer service. Salesman very helpful and friendly. Finance lady great to work with. Would recommend Christian to anyone. Salesman very helpful and friendly. Finance lady great to work with. Would recommend Christian to anyone. More
Dewey (Chrysler, Dodge, Jeep, Ram) was a great place to buy our first NEW car. The selection was great, and our sales representative was professional, knowledgeable and fun to work with. He helped us find buy our first NEW car. The selection was great, and our sales representative was professional, knowledgeable and fun to work with. He helped us find the perfect vehicle to meet our needs. Would definitely go there again and ask for the same sales representative. Thank you Dewey! More