Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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Service is terrible - too bad zero stars is not an option Charged $300 to diagnose a problem. Instead of fixing it they simply switched parts. The issue was a $15 relay switch which should have been easy Charged $300 to diagnose a problem. Instead of fixing it they simply switched parts. The issue was a $15 relay switch which should have been easy to fix. This was causing the fan not to work. Then then took a good relay from the rear defrost and said pick up the car. Took it elsewhere to be fixed and they explained this charge was way out of line. Called them and asked for a return call - they did not call. Send an email and asked for a response - no answer. Stay away - car away from this dealership. More
Amazing! Everyone I dealt with was super helpful and nice during the whole process! My sales person was very knowledgable about my new car and answered any and Everyone I dealt with was super helpful and nice during the whole process! My sales person was very knowledgable about my new car and answered any and all questions I had. I would 100% recommend this dealership. More
Great place to buy My salesman terry anderson went above and beyond to make sure I was happy with my purchase and didn’t make me feel pressured at all. Definitely recomm My salesman terry anderson went above and beyond to make sure I was happy with my purchase and didn’t make me feel pressured at all. Definitely recommend Dewey for vehicle purchases. More
Not pushy and respectful They listened to me and found what I wanted. They were not pushy on all the after sales stuff they most dealers almost push down your throat. This is They listened to me and found what I wanted. They were not pushy on all the after sales stuff they most dealers almost push down your throat. This is my first Dodge vehicle and l hope it treats me as well as the dealership did. Great experience and Liam is wonderful. More
Durango love Thank you for making my dream car reality!! Tyler & Andrew were awesome!! Thank you all for working hard for us! Dewey dodge has a great selection gre Thank you for making my dream car reality!! Tyler & Andrew were awesome!! Thank you all for working hard for us! Dewey dodge has a great selection great employees & I will send anyone there! More
Great Group of People to Work With! The team at Dewey is kind, courteous and professional. Buying or leasing a vehicle isn’t always the best experience, but at Dewey you’re in good hands The team at Dewey is kind, courteous and professional. Buying or leasing a vehicle isn’t always the best experience, but at Dewey you’re in good hands! More
After Sales Service sucks Up to the point we bought the car everything was good. We also purchased couple after marked items, one of them delayed the pick up date, we did not Up to the point we bought the car everything was good. We also purchased couple after marked items, one of them delayed the pick up date, we did not get informed!!! We had also a aftermarket incentive, as told we brought the receipt in and were told everything is good and we will receive the check in the mail. A couple days later I got a call, that they need a additional signature, we did not receive the form in the mail as promised. I called several times in, left several messages on answering machines, no feedback at all!!! This message were directed to the after market guy, the sales manager and the general manager! Very dissatisfied with the after sales service, I do not recommend Dewey at all after this experience!!! More
Exceptional service and help! They were amazing at helping me finance a new car and find a car that I would be comfortable in and could reasonably afford the payments. They weren't They were amazing at helping me finance a new car and find a car that I would be comfortable in and could reasonably afford the payments. They weren't pushy at all and we're very thorough and transparent with everything all the entire process. More
Pleased Customer I had a great experience at Dewey Dodge. Alex Rogers is a great salesman not pushy and answers any questions you have. Huge thanks to Alex for my new I had a great experience at Dewey Dodge. Alex Rogers is a great salesman not pushy and answers any questions you have. Huge thanks to Alex for my new Dodge Journey and a great experience! More
Amazing Had an awesome experience at Dewey in Ankeny! Car salesman Brad Leo was very helpful! Would totally come back for my next vehicle in the next few year Had an awesome experience at Dewey in Ankeny! Car salesman Brad Leo was very helpful! Would totally come back for my next vehicle in the next few years! More