Devils Lake Ford Chrysler

Recently, within the past month or so, I have had service work done to my 2006 Ford F-150 4x4 pickup. I worked with Troy Eback, the service writer, and Brent Adrian, the service manager. Both Troy and Brent work done to my 2006 Ford F-150 4x4 pickup. I worked with Troy Eback, the service writer, and Brent Adrian, the service manager. Both Troy and Brent were great to work with! They were honest and did not act like I was bothering whenever I had to make follow up calls. Both communicated with me via phone and text which was convenient as text gets things in writing which is good for the customer. All of my quotes were via text and were in writing. Troy even made a video for me and texted it to me which was helpful. The work that was performed was as follows: a new blower motor and blower motor resistor, replace right front tie rod, fix transfer case leak, and replace rear brakes, calipers, and rotors. The service was done in a timely manner and for a reasonable price. I went to a bush mechanic prior to going to Devils Lake Ford to have him try and fix the blower motor and blower motor resistor. The bush mechanic put a band aid on it by simply taking the resistor in and out about five or six times he said and he did not order the new parts and put them in like I requested. The blower blew heat for about a week and a half and then the heat went out again. I called up Troy Ebach after that and requested that he order the blower motor and blower motor resistor and install the parts. He did exactly that and Devils Lake Ford service department put the new parts in and my heat works just fine now. I would definitely recommend Devils Lake Ford Lincoln to anyone who is looking to get service done and done right. In addition, they were professional, courteous, and scheduled service whenever I was available. They also went above and beyond and replaced my upper back brake light for free! I also want to say thank you to Duane in the Devils Lake Ford body shop for fixing my back right hand passenger door rubber for free that lines the door. He brought my pickup into his body shop and used a special glue to solve the issue and my rubber lines the door now wonderful! My family and I use our pickup a lot and I trust Devils Lake Ford and their service department to continue servicing my pickup so that it continues to run like a champ! Thank you! More

They where great easy to work with sales men was great he even took everything out of trade in and worked with me in learning everything on the new car even took everything out of trade in and worked with me in learning everything on the new car More

Worked with a fella named Devin and he was a tremendous help. In more then a few ways he did more then was even needed. help. In more then a few ways he did more then was even needed. More

Jordan my salesman is the best in the business! Very knowledgeable on everything he is selling. Would recommend him to anyone. Very knowledgeable on everything he is selling. Would recommend him to anyone. More

The salesman was great. The finance lady was great, and I end up with a great truck and a good deal. The finance lady was great, and I end up with a great truck and a good deal. More

The service was done very well. Great customer service. Explained what needed to be done. Great customer service. Explained what needed to be done. More

Dan was great, he really kept me informed about the vehicle I was looking at and we were always in contact with each other. vehicle I was looking at and we were always in contact with each other. More

Dan Nelson was so helpful . He would send me messages letting me know what new vehicles were coming in. He was pleasant and knowledgeable. He would send me messages letting me know what new vehicles were coming in. He was pleasant and knowledgeable. More

They are fast and very efficient. Wonderful customer service. Very knowledgeable about the vehicles they sell. Wonderful customer service. Very knowledgeable about the vehicles they sell. More