Devils Lake Ford Chrysler
Devils Lake, ND
Filter Reviews by Keyword
By Type
Showing 250 reviews
I'm so happy I like the professionalism that this dealership has to offer. I have gone to several and they didn't give me the feel like marketplace did. Jodi rock I like the professionalism that this dealership has to offer. I have gone to several and they didn't give me the feel like marketplace did. Jodi rocks she goes above and beyond to get you what you will love. I would definitely keep doing my business with Marketplace. More
Oil change and tire pressure warning light is on. On Tuesday December 2, 2014 I sat outside the oil change bay for about ten minutes, then thought about Jodi Longie, she is always offering to help me On Tuesday December 2, 2014 I sat outside the oil change bay for about ten minutes, then thought about Jodi Longie, she is always offering to help me with my new 2014 Ford Fusion. I called her on her cellphone. She asked me if I wanted her to pick up my car for the services or if I wanted to drop it off-and she would drive me where I needed to go. I as sitting in the parking lot, and she came walking out!!!! She took me to work. About an hour later, she came knocking on my office door, I was telling her I was going to buy an extended warranty from FORD. She told me there was NO CHARGE for my oil change. It was a part of me buying my vehicle from Marketplace, free oil changes for the first year? What a wonderful surprise!!!! Then we talked about my chipped windshield and the glass warranty available. Within an hour, Dave Nick - Marketplace called to tell me about a deal I can take advantage of, re my new extended warranty purchase, he explained the cost increases and how that works. When I told him its the Holidays and I wouldnt have alot of EXTRA MONEY to buy this at this time (it does take a minimal amount of money down). He offered to wait for the cash until AFTER The holdiays! I just LOVE these people, who understand what its about being human, the Holidays, and the maintenance needs of my new car! Oh and I love my Fusion, its my second Fusion. ???????? More
Oil Change The service department did a great job. As soon as I pulled up, they were ready to open the door. I gave them my service plan ticket, answered a few The service department did a great job. As soon as I pulled up, they were ready to open the door. I gave them my service plan ticket, answered a few questions and away they went. 20 minutes later the manager Chris, went over the service with me and explained all categories on the inspection sheet. Good job More
Poor communication between departments I called ahead to make an appointment to get the oil changed and get a chip in the windshield fixed. I was told to just come to the lube bay any time I called ahead to make an appointment to get the oil changed and get a chip in the windshield fixed. I was told to just come to the lube bay any time & the car would be taken to have the windshield done after the oil was changed. i was told I could wait in the waiting room. I was informed of the findings from the oil change and check and that the car was going to the auto body shop. After 2 hours in the waiting room and not hearing anything about the windshield, I asked around to find that it was parked in the front of the dealership, but I had not been informed. I was very upset. Nancy Rader More
Super friendly and accommodating! We were a little pressed for time when we took our car in for an oil change and tire rotation. The guys in the shop got us in and out in just a short We were a little pressed for time when we took our car in for an oil change and tire rotation. The guys in the shop got us in and out in just a short amount of time. We told the guys in the Service department our concerns and he looked over our car from top to bottom to make sure there wasn't anything wrong. We are always so impressed with the staff at Ford Marketplace Motors! So friendly and so accommodating. I wouldn't trust my new car anywhere else! More
Bought a new F150 Great Service! After a week of phone calls, emails and text messages we finally found the pickup we wanted. Everyone had lots of patience and knowle Great Service! After a week of phone calls, emails and text messages we finally found the pickup we wanted. Everyone had lots of patience and knowledge to help us chose the exact pickup we wanted. Thank you very much! More
Buying a new vehicle I'm am pleased with the customer service and the employees that helped me pick out the Ford Edge that I have been wanting for sometime. I am so excite I'm am pleased with the customer service and the employees that helped me pick out the Ford Edge that I have been wanting for sometime. I am so excited and just want to say thanks for the great service. More
Service for oil change, etc. We have always been very pleased with the service from your company. Everyone is pleasant and keeps us well informed on what they have done. We have always been very pleased with the service from your company. Everyone is pleasant and keeps us well informed on what they have done. More
Engine light. The engine light came on in less than a weeks time, from my previous visit. You guys took me in without an apt, and were thankfully able to take a lo The engine light came on in less than a weeks time, from my previous visit. You guys took me in without an apt, and were thankfully able to take a look at it and repair what the problem was. Thank you so very much. More
My experience of buying a car from Marketplace Ford I'm always pleased to deal with Marketplace Ford in Devils Lake, ND. They are friendly and try to work with their customers. I didn't like the time I'm always pleased to deal with Marketplace Ford in Devils Lake, ND. They are friendly and try to work with their customers. I didn't like the time it took to do the paperwork. But overall, the service was 5 stars. More