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421 Reviews of Deur-Speet Motors - Service Center
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June 23, 2017
Great Service Dropped my truck off for service. They were done by the promised time. Ken Hope stayed in communication with me concerning the technician's progress. Dropped my truck off for service. They were done by the promised time. Ken Hope stayed in communication with me concerning the technician's progress. More
by Dave49337
Employees Worked With
June 22, 2017
Great Dealership Spot Very knowledgeable and friendly - fast service. These people know their business and make you feel at ease. They take the time to do it right! Very knowledgeable and friendly - fast service. These people know their business and make you feel at ease. They take the time to do it right! More
by Country Lady
Employees Worked With
June 21, 2017
Vehicle servicing Ken and the staff works well with the customer to perform the required service. The technicians are willing to work with the customer to best unders Ken and the staff works well with the customer to perform the required service. The technicians are willing to work with the customer to best understand the the problem to be resolved. The service is done on time and as promised. More
by wjarocha
Employees Worked With
June 19, 2017
Great Experience. I have purchased 2 cars from Deur Speet Motors and continue to have them serviced there. The sales staff and service department are both awesome..... I have purchased 2 cars from Deur Speet Motors and continue to have them serviced there. The sales staff and service department are both awesome......very friendly, courteous and professional.....excellent service. I believe they have achieved their goal for repeat clients through great customer service. More
by CynRae
June 17, 2017
2nd Opinion Delt with a local repair shop and didn't get the answers we were looking for. Dropped off the van for a 2nd opinion and glad we did. Confirmed one c Delt with a local repair shop and didn't get the answers we were looking for. Dropped off the van for a 2nd opinion and glad we did. Confirmed one concern and gave us another idea for the repair. The other was a flashing check engine light. The other shop started telling us it could be about 7 things and when they said head gasket I knew it was time to run. Ken and the crew did their due diligence to check everything, and when they were done making sure all the connections were tight, the flashing light was gone. Thanks alot! More
by Sean Smith
Employees Worked With
June 17, 2017
Service and recall Always excellent service. Great service advisors and mechanics serving as a unified team to provide for their customers. Always pleased with friendl Always excellent service. Great service advisors and mechanics serving as a unified team to provide for their customers. Always pleased with friendliness and desire to help give good information. More
by Thomas Schmidt
June 16, 2017
Friendly quick service I had a great experience! The staff was friendly and helpful. Work was completed quickly and efficiently. Ran me into work and dropped my vehicle o I had a great experience! The staff was friendly and helpful. Work was completed quickly and efficiently. Ran me into work and dropped my vehicle off after repairs were completed. Would recommend to family and friends. More
by sassy9172
Employees Worked With
June 15, 2017
A good experience I took my Chrysler 300 in for able recall issue. All employees were courteous, professional and helpful. The shop area was very clean. The waiting I took my Chrysler 300 in for able recall issue. All employees were courteous, professional and helpful. The shop area was very clean. The waiting area was comfortable and pleasant. More
by gmz
June 01, 2017
Received excellent service on my 2012 Dodge Journey Received excellent customer service from the service department. Ken Hope, Service Advisor was very professional and provided detailed information up Received excellent customer service from the service department. Ken Hope, Service Advisor was very professional and provided detailed information upon inspecting my car. The turnaround time in ordering the parts, along with completing the repairs was fantastic! I appreciate the professional manner of the staff and would highly recommend them. More
by Insurance1
November 02, 2016
Service Department is Horrible!!!!! I bought my first new car from here in 2002 and had a wonderful all around experiance so much so that when that car finally died just this past year I I bought my first new car from here in 2002 and had a wonderful all around experiance so much so that when that car finally died just this past year I went back to my sales person Tom Wiersma which he has been great all the time. With this car it has been a whole different story. I also brought in another car (not bought from here) that had a recall issue and figured that since I was doing my business here why not have them fix this as well since it had to be done at a certified dealer. The issue with this car was a smell of gas from a regulator on the fuel pump. First I was told to bring it in for a 30 minute to an hour check so they could find the issue and make sure that was the problem. I brought it in at 930 am and after an hour and a half was told we can't determine what the issue is and we have to drop the tank and this and that needless to say the SERVICE department said we have no cars available to me so i was stuck there until???? Thank goodness my sales guy Tom came by and asked what i was waiting on and he went and checked on somethings and said here i will get you a car. (funny how service said no way possible to to get a car) come to find out i didn't get my car back until the following day right before they closed. good thing it was only going to be an hour or so. Within a week while working my gas guage started acting up on a saturday to which i called the service department around 12-1230 left a message not know if they were closed or open. Never Ever recieved a phone call back not even to this day! I finally had to call them again and set up to have them look at it. Was told that I had rodents that ate my wires and they took me back and i said i don't see any chew marks is it possible that when you worked on it previously that something happened. The mechanic use VERY VULGER language and told me to get off his floor and I didn't know xxxx very unprofessional and they told me it would cost over $200 to fix it. they just lowered my car and gave me my keys back. VERY UNPROFESSIONAL IN SERVICE DEPARTMENT!!! I would give SALES TEAM 2 thumbs up but as in any business both parts of the business are together. More
by Jhunt13
