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Deur-Speet Motors - Service Center

Fremont, MI

4.9
421 Reviews

421 Reviews of Deur-Speet Motors - Service Center

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December 01, 2017

Service Recently bought a new used truck. Noticed some vibration at 65 mph. Contacted our sales rep and he scheduled us to get it checked out. Tires were vala More

by Pattyk001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kohlby Hasselman
Dec 04, 2017 -

Deur-Speet Motors responded

Sorry to hear you had an issue with your truck, but happy to hear we were able to get it taken care of quickly for you!

December 01, 2017

Great Service I had to have my van looked at and new tires put on and the service department was able to schedule this quickly and around my busy schedule. More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Harrington
Dec 04, 2017 -

Deur-Speet Motors responded

Rachel; Happy to hear you had a positive experience! We certainly do realize people's lives are busy - especially this time of the year! Thx for posting a review.

November 22, 2017

Great experience! Fast and easy service. Friendly customer service. Ken did an an excellent job of keeping me informed during the entire process. I highly recommend him More

by Jody Romine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2017 -

Deur-Speet Motors responded

Hey Jody; Glad to hear you had a good experience with our service department! Also, thank you for taking the time to give us your feedback.

November 21, 2017

Warranty Work In general, all dealer charges and the cost of parts supplied are excessive. As a result I avoid dealers for service work where possible, however, ba More

by jimbobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Harrington
November 19, 2017

Great Service Always happy with the service I receive when I bring the van in. Everyone is always very nice, they do a great job, and was my van when they are done. More

by Mike2014 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis Harrington
November 17, 2017

Great job guys You Guys Did a Great Job. Fast too ! Quick lube oil change, while I was there they washed my car and vacuum checked everything out. More

by Airforcebrattx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Homefeld
November 13, 2017

Excellent service & willing to go the extra mile! Able to drop my car off on Friday night & they fit it in Saturday AM! Also, I have a oil change warranty that takes extra effort and they always make More

by Flipflop2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Deur-Speet Motors responded

Thanks for positing a review with us! So glad to hear you had a good experience.

November 12, 2017

Great sales department, service department lacks. Sales department has always been very good. My experience with the service department has been awful. Rude customer service and rarely have a courtesy More

by Peligiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Deur-Speet Motors responded

I am sorry to hear you had a bad experience with our Service Department. We do have a limited number of service loaners. However, I feel badly that you felt you were treated poorly. Please contact me personally and I would be glad to discuss with you and will do our best to rectify for you. Mark Schuiteman Owner 231-924-3640

November 06, 2017

Transmission Problems Ken Hope made is easy to make an appointment. An overall inspection was performed which I greatly appreciated. As for the transmission issue, a soft More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2017

Software Recall I got a notification that I needed to get an update to the car's software. Diet Speet made it easy to get an appointment that fit my schedule and fini More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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