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Deur-Speet Motors
Fremont, MI
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Honest and Attentive Who says shopping for a used car is a good experience? I do when you go to this dealership. After doing some research at home, I came in to test dri Who says shopping for a used car is a good experience? I do when you go to this dealership. After doing some research at home, I came in to test drive a used Chrysler 200 and was pleasantly greeted by Jay Luchies. He really listened to me as I described what I was looking for in a vehicle and suggested others, even cheaper, that I might want to consider. After test driving two, I really liked this one. No pressure was placed on me and we easily agreed on the value of my trade and the purchase price. The professional, efficient yet pleasant approach exhibited by Jay, Nick and the whole Deur-Speet Motors team I came in contact with made shopping for a used car a GREAT experience. More
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Professional and courteous I would have to say this truck buying experience has been made possible due to Ken smalligan, the Professional And honest way that he approached the I would have to say this truck buying experience has been made possible due to Ken smalligan, the Professional And honest way that he approached the sale made me feel comfortable for me making this purchase..... I would say if you are looking for a vehicle go see ken smalligan... Thanks again ken?? More
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A bad situation that turned out great. My experience started in the service department. My older Jeep Cherokee was overheating and smoking out of the tail pipe. Ken Hope and his team look My experience started in the service department. My older Jeep Cherokee was overheating and smoking out of the tail pipe. Ken Hope and his team looked my vehicle over and the news was bad. The engine was contaminated with coolant. Ken was honest and straight forward with me and made the recommendation not to repair it. I have brought my vehicles in for service many times in the past so I was very comfortable going with Ken's recommendation. I thought it over for a day and then decided to go back to purchase a replacement vehicle. Ken Smalligan & Nick Sparks worked with me to find and finance a vehicle that met all of my wishes. The Deur Speet team turned my bad situation into a great experience. Nick More
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Amazing and friendly staff Ed did such a wonderful job from start to finish. I felt like I could really trust him and I valued what he had to say. Ed did such a wonderful job from start to finish. I felt like I could really trust him and I valued what he had to say. More
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"No" wasn't an option. Wonderful? Excellent? Great? All good words to describe our experience working with Deur-Speet. Although, they don't really add up. Epic, comes to min Wonderful? Excellent? Great? All good words to describe our experience working with Deur-Speet. Although, they don't really add up. Epic, comes to mind. "Why haven't we gone there sooner?", trickles in. What started out as a service call on a different vehicle, ended it the most epic vehicle purchase in our history. Working with Jay, Todd, Nick, and a slew of others, they found the perfect truck. At one point it felt like everyone was helping us find The Beast. ( Yes, I named my truck.) I had very specific criteria and wasn't about to budge on some options. There was talk of having one build from the factory, but that's a 6-8 week wait. Who really wants to wait for a new vehicle? But they did it, they found it hiding in a lot in Detroit. They did their dealer to dealer "tricks of the trade" and I only had to wait the weekend to pick up the new ride. Jay is a phenomenal sales rep. ( Salesman seems so...1980) He's very personable, funny, easy to talk to, goes above and beyond. No, more then that, he has answers before you know you have a question. He calls, texts, during the sale to keep us updated, and has continued to keep contact even after the purchase. Jay is awesome. Simple as that. He got me my truck, with all but one feature which was ok, and we were off to talk to Nick. Nick, he was suppose to tell me no. Can't get it financed, can't get the payment we wanted. Can't get a good interest rate. But apparently, Nick doesn't understand the word "no" either. Got the financing, great interest rate, and the payments were within $5 of what we wanted. Way to go Nick!!! Worked with Todd on the trade-in. "WOW! REALLY?!" Was the reply I gave him when he showed me the number. Was a couple thousand, yes, thousand more then I thought we would get. Not sure why we never went to Deur-Speet before, but I'm certain we will continue to go there, for service, and we will be recommending them to other who are in the market for a vehicle, new and used. Truly, the experience we have had with the entire team brings back the age old term, Customer Service. More
Great Experience I dealt with Jay and Nick and they were very efficient and made the whole process easy. I live over 30 miles from the dealership and they arranged to I dealt with Jay and Nick and they were very efficient and made the whole process easy. I live over 30 miles from the dealership and they arranged to pick me up as my wife was working. Awesome experience. My daughter told me there was no remote for the dvd in the vehicle so I contacted Jay and he located one and is mailing it so we will have it for our vacation. More
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Great dealer! Ken Smalligan was awesome to work with. He worked with us and had everything organized and ready to go. The whole process was quick and easy. Ken Smalligan was awesome to work with. He worked with us and had everything organized and ready to go. The whole process was quick and easy. More
Very Satisfied Needed to purchase a different vehicle and after looking through the ones on the website I developed a short list of ones to test drive. We contacted Needed to purchase a different vehicle and after looking through the ones on the website I developed a short list of ones to test drive. We contacted Jay Luchies and gave him our short list, he had them lined up and ready for us when we got there. He spent alot of time with us and talked us through each vehicle then made some suggestions for us to consider. We ended up going with one he suggested that worked with our budget and we Love it. Nick Sparks made our financing a breeze also and we were treated like family while we were there. If your looking for friendly, helpful, knowledgable, and no high pressure tactic sales then this is the dealership for you and I will be back to see Jay Luchies for our next vehicle purchase. Thanks Deur-Speet we Love our Buick Lucerne. More
purchessed a 2015 Dodge Dart My husband and I have been buying auto's from Ken Smalligan for many years. I believe we've bought close to 12 vehicles from Ken. He has been very My husband and I have been buying auto's from Ken Smalligan for many years. I believe we've bought close to 12 vehicles from Ken. He has been very helpful in trying to get us into the car/truck that we want. He works with us and listens to our wants and needs. We recommend Ken to everyone that asked us who we bought the vehicle from and where we got it. Thank you Ken for making the purchase go smooth. We Will be Back for our next purchase to see you. Nick was great as well. He worked with us in getting us into the Dodge Dart with a payment we could afford. He was pleasant and made us feel comfortable to work with. We will work with him again. More
Very good experience. I bought a new Ram truck at this dealership in April 2015. Tom Wiersema was the sales person. Tom was was helpful, fair and easy to work with. He neve I bought a new Ram truck at this dealership in April 2015. Tom Wiersema was the sales person. Tom was was helpful, fair and easy to work with. He never came across as a " slick" car salesman, instead made the buying experience a good one. I have since brought my truck in for routine service work. Most recently I have dealt with Danielle Koperski who is a service advisor there. Danielle is very pleasant, personable and helpful. She comes across like she really wants to provide the best customer service possible and she does a great job. Overall every employee I have dealt with at Deur Speet has contributed to the positive experience I have had there, thank you. More