Deur-Speet Motors
Fremont, MI
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"No" wasn't an option. Wonderful? Excellent? Great? All good words to describe our experience working with Deur-Speet. Although, they don't really add up. Epic, comes to min Wonderful? Excellent? Great? All good words to describe our experience working with Deur-Speet. Although, they don't really add up. Epic, comes to mind. "Why haven't we gone there sooner?", trickles in. What started out as a service call on a different vehicle, ended it the most epic vehicle purchase in our history. Working with Jay, Todd, Nick, and a slew of others, they found the perfect truck. At one point it felt like everyone was helping us find The Beast. ( Yes, I named my truck.) I had very specific criteria and wasn't about to budge on some options. There was talk of having one build from the factory, but that's a 6-8 week wait. Who really wants to wait for a new vehicle? But they did it, they found it hiding in a lot in Detroit. They did their dealer to dealer "tricks of the trade" and I only had to wait the weekend to pick up the new ride. Jay is a phenomenal sales rep. ( Salesman seems so...1980) He's very personable, funny, easy to talk to, goes above and beyond. No, more then that, he has answers before you know you have a question. He calls, texts, during the sale to keep us updated, and has continued to keep contact even after the purchase. Jay is awesome. Simple as that. He got me my truck, with all but one feature which was ok, and we were off to talk to Nick. Nick, he was suppose to tell me no. Can't get it financed, can't get the payment we wanted. Can't get a good interest rate. But apparently, Nick doesn't understand the word "no" either. Got the financing, great interest rate, and the payments were within $5 of what we wanted. Way to go Nick!!! Worked with Todd on the trade-in. "WOW! REALLY?!" Was the reply I gave him when he showed me the number. Was a couple thousand, yes, thousand more then I thought we would get. Not sure why we never went to Deur-Speet before, but I'm certain we will continue to go there, for service, and we will be recommending them to other who are in the market for a vehicle, new and used. Truly, the experience we have had with the entire team brings back the age old term, Customer Service. More
Great Experience I dealt with Jay and Nick and they were very efficient and made the whole process easy. I live over 30 miles from the dealership and they arranged to I dealt with Jay and Nick and they were very efficient and made the whole process easy. I live over 30 miles from the dealership and they arranged to pick me up as my wife was working. Awesome experience. My daughter told me there was no remote for the dvd in the vehicle so I contacted Jay and he located one and is mailing it so we will have it for our vacation. More
Great dealer! Ken Smalligan was awesome to work with. He worked with us and had everything organized and ready to go. The whole process was quick and easy. Ken Smalligan was awesome to work with. He worked with us and had everything organized and ready to go. The whole process was quick and easy. More
Very Satisfied Needed to purchase a different vehicle and after looking through the ones on the website I developed a short list of ones to test drive. We contacted Needed to purchase a different vehicle and after looking through the ones on the website I developed a short list of ones to test drive. We contacted Jay Luchies and gave him our short list, he had them lined up and ready for us when we got there. He spent alot of time with us and talked us through each vehicle then made some suggestions for us to consider. We ended up going with one he suggested that worked with our budget and we Love it. Nick Sparks made our financing a breeze also and we were treated like family while we were there. If your looking for friendly, helpful, knowledgable, and no high pressure tactic sales then this is the dealership for you and I will be back to see Jay Luchies for our next vehicle purchase. Thanks Deur-Speet we Love our Buick Lucerne. More
purchessed a 2015 Dodge Dart My husband and I have been buying auto's from Ken Smalligan for many years. I believe we've bought close to 12 vehicles from Ken. He has been very My husband and I have been buying auto's from Ken Smalligan for many years. I believe we've bought close to 12 vehicles from Ken. He has been very helpful in trying to get us into the car/truck that we want. He works with us and listens to our wants and needs. We recommend Ken to everyone that asked us who we bought the vehicle from and where we got it. Thank you Ken for making the purchase go smooth. We Will be Back for our next purchase to see you. Nick was great as well. He worked with us in getting us into the Dodge Dart with a payment we could afford. He was pleasant and made us feel comfortable to work with. We will work with him again. More
Very good experience. I bought a new Ram truck at this dealership in April 2015. Tom Wiersema was the sales person. Tom was was helpful, fair and easy to work with. He neve I bought a new Ram truck at this dealership in April 2015. Tom Wiersema was the sales person. Tom was was helpful, fair and easy to work with. He never came across as a " slick" car salesman, instead made the buying experience a good one. I have since brought my truck in for routine service work. Most recently I have dealt with Danielle Koperski who is a service advisor there. Danielle is very pleasant, personable and helpful. She comes across like she really wants to provide the best customer service possible and she does a great job. Overall every employee I have dealt with at Deur Speet has contributed to the positive experience I have had there, thank you. More
Amazing customer service Tom Wiersema went above & beyond to find the car I desired. His kindness & patience was so refreshing plus a true blessing. After working in two custo Tom Wiersema went above & beyond to find the car I desired. His kindness & patience was so refreshing plus a true blessing. After working in two customer service oriented businesses over 33 years, DuerSpeet truly shows what customer service & satisfaction is all about! Thank you to the team involved! More
Friendly and thorough information! Found new vehicle at great price on internet. Went to dealer and price as advertised! They knew all about the vehicle and explained the operation of Found new vehicle at great price on internet. Went to dealer and price as advertised! They knew all about the vehicle and explained the operation of the options available. Very friendly and down to earth. Worked with Ken Smalligan and couldn't ask for any better service. Very accomadating. would highly recommend. More
Great service! My husband and I were searching for a larger vehicle and we found it at Deur Speet Motors. I sent in a request for more information and as soon as I w My husband and I were searching for a larger vehicle and we found it at Deur Speet Motors. I sent in a request for more information and as soon as I was in contact with them they were helpful the whole way. Very professional, and very friendly service made us feel special. We would absolutely recommend this dealership to anyone looking! We traveled from Manistee and were very satisfied. Thank you very much for all the help! More
Very professional Ken kept me informed daily about the status of my vehicle repair. Was very confident of his ability to understand what needed to be done. Ken kept me informed daily about the status of my vehicle repair. Was very confident of his ability to understand what needed to be done. More