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Deur-Speet Motors
Fremont, MI
907 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 13, 2017
Chrysler Pacifica Jay Luchies was very kind and friendly with the purchase of our vehicle. We are extremely pleased with our new van. Tom Schuiteman, Kim Rasch and To Jay Luchies was very kind and friendly with the purchase of our vehicle. We are extremely pleased with our new van. Tom Schuiteman, Kim Rasch and Tom Wiersema were also willing to answer any questions/concerns we had. Thank you Deur Speet. Recently we took our van in for some updates and concerns. Ken Hope was thorough and helpful. Matt in the service department was also quite knowledgeable. He listened to our concerns and remedied the problems. More
by SH Vissia
Employees Worked With
Tom Wiersema, Jay Luchies, Kim Rasch, Tom Schuiteman
Helpful July 13, 2017
Pacifica questions Ken Hope was very helpful and thorough when we recently brought our van in with some questions. Matt, in the service department, was also quite knowl Ken Hope was very helpful and thorough when we recently brought our van in with some questions. Matt, in the service department, was also quite knowledgeable. He listened to our concerns and remedied the problems. Thank you! More
by SH Vissia
Employees Worked With
Matt, Ken Hope
July 12, 2017
Repairs with Kenneth Hope! I am very Leary with dealership since I have had previous bad experiences; however I had grew service at Deur Speet and Kenneth Hope! He was explained I am very Leary with dealership since I have had previous bad experiences; however I had grew service at Deur Speet and Kenneth Hope! He was explained everything, made me feel very comfortable (since I am not mechanical inclined), and due to the amount of repair (larger amount) didn't make me feel awkward about the repairs. He was simply great! I dropped my vehicle off & it was repaired prior to pickup date & I received several calls ( of concern because I wasn't answering (due to no service in the area I traveled for my vacation)) stating vehicle was finished which was just amazing! I will be bringing my vehicle in to Deur Speet for future repairs & calling Kenneth Hope with any questions! Great experience! More
by Tea4twoby4
Employees Worked With
Ken Hope
July 08, 2017
Not just a dealer (two cars!), but for great service! Bought one Grand Cherokee, came back and bought our second. And very important, when we need service, I've been able to call and get scheduled. I al Bought one Grand Cherokee, came back and bought our second. And very important, when we need service, I've been able to call and get scheduled. I always bring reading material so I can be there while the work gets done (in case of questions or decisions) ... I don't mind waiting. When the service is done, as it was today, they offer a free car wash and I drove away with a clean car and feeling safer ... More
by CottageGirl
Employees Worked With
Ken Hope, Kurtis Harrington
July 08, 2017
No hassles. Carefree,no pressure. Financing was very easy. We was met by Kim Rasch as soon as we pulled into the parking lot. She was very friendly,professional and knowledgeable. We felt no pressure to buy We was met by Kim Rasch as soon as we pulled into the parking lot. She was very friendly,professional and knowledgeable. We felt no pressure to buy any specific vehicle. We were shown several cars and set up with test drives. We were able to pick a car we liked and Kim set us up with Nick Sparks the finance manager. The process was so easy. The paperwork was prepared when we walked in. We felt we were taken care of in a very timely and professional manner. More
by Greg Ward
Employees Worked With
Kim Rasch, Nick Sparks
July 03, 2017
Excellent quality service. I like the way they back up their work. You may have to say what you want done 2 or 3 times (on phone and in person and maybe in person again), but t I like the way they back up their work. You may have to say what you want done 2 or 3 times (on phone and in person and maybe in person again), but the service will be done correctly and backed up if something does go wrong. Ken Hope is passionate about the service he delivers. He was having issues with his laptop or notebook, not quite sure why that was even needed to have service done on my vehicle. That process could definitely be improved. Overall - satisfied. More
by Pgbackwoods
Employees Worked With
Ken Hope
June 30, 2017
Not a normal experience!!! How many times have you visited a car dealership and felt overwhelmed, pushed and a little uncomfortable. A sales person comes out smelling like an as How many times have you visited a car dealership and felt overwhelmed, pushed and a little uncomfortable. A sales person comes out smelling like an ashtray and "dressed to impress" or should I say scare you. Well that is absolutely not the feeling in Freemont Mi. at Deur Speet!!! The people were all impressive, dressed to make a deal, down to earth and made this the absolute best experience I have ever had buying a vehicle. The dealership is CLEAN, BRIGHT, nicely laid out and inviting. Perfect small town with great inventory. When a vehicle I was hoping to look at was sold prior my visit they promptly found the exact truck I was looking for at the price I wanted without any crazy back and forth haggling. It was a simple yes it works from both sides. When I buy again will I go there???? Absolutely I will!!! I honestly and truthfully have to say Thank you for the best ever buying experience!! More
by sniper762mm88
Employees Worked With
Tom Wiersema, Todd Schuiteman, Nick Sparks
June 30, 2017
Service Repair Called Ken Hope in the AM with a exhaust leak, told me to bring it right in, Called at 3.00 PM truck was done. Truck was cleaned up and ready to go. K Called Ken Hope in the AM with a exhaust leak, told me to bring it right in, Called at 3.00 PM truck was done. Truck was cleaned up and ready to go. Ken was very courteous, and did what he said he would. More
by dennispell
Employees Worked With
Ken Hope
June 29, 2017
Fabulous Experience! This had been only the second time I was able to purchase a vehicle; I was excited but unsure of the process. The staff at Deur Speet were so friendl This had been only the second time I was able to purchase a vehicle; I was excited but unsure of the process. The staff at Deur Speet were so friendly, helpful and did not pressure. They met my every request with a smile and treated me like family. This is the first dealership that I had visited that I felt like this. I will be back for every vehicle need from now on. More
by Abeukema
Employees Worked With
Tom Wiersema, Todd Schuiteman, Nick Sparks
June 27, 2017
Very nice and welcoming They were very welcoming and friendly, they kept me posted on how things were going and didn't take all day :) they also offer car wash and vacuum fre They were very welcoming and friendly, they kept me posted on how things were going and didn't take all day :) they also offer car wash and vacuum free of charge which was nice and checked for recalls and was able to fix that as well while already there :) More
by Jmitchell
Employees Worked With
Ken Hope
