Deur-Speet Motors

Out of state car buyer extremely pleased What do you look for when you are buying a vehicle? Honesty, value/price, a quality vehicle, customer service, integrity and a no hassle experience? What do you look for when you are buying a vehicle? Honesty, value/price, a quality vehicle, customer service, integrity and a no hassle experience? This is the first time I have ever been able to say I have worked with a dealership that offers all of the above. I am so impressed with Todd, Jay and Becca that my wife and I are planning on buying our next vehicle from Deur-Speet. That is saying something since we live a five-hour drive away. It also speaks volumes since we have 5 kids at home and will need a lot of help in the near future when it comes to vehicles. We purchased a 2016 Ram 1500 Big Horn. The truck came as advertised for a price well below what other dealers were advertising. While I fought my way through Chicago traffic (an experience in and of itself), Todd and Becca worked on short notice to add a tonneau cover. Despite showing up at 6 pm, when the dealership closed that day, Becca stayed well after close to show me all the features of the truck. Todd drove me across town to drop off the rental, and Jay didn't try to "up-sell" additional financial products. The price we agreed on over text and email was the price I paid. The gas tank was full, the truck runs like a dream and I can't forget to mention the sense of security that comes from a lifetime powertrain warranty that is unique to Deur-Speet. You might be saying, "This can't be true!" Wait, there is more. I picked up the truck and drove it straight home to Wisconsin. Todd, texted me early the next morning to make sure I returned home safely. I have never received such care and attention from a dealership. They made me feel like family, and I will be sure to visit them again! Thank you! Sincerely, Eric More

Purchased a Jeep Grand Cherokee I have purchased a new vehicle from other dealerships but this one is awesome! They make you feel comfortable. They work hard and they have the best w I have purchased a new vehicle from other dealerships but this one is awesome! They make you feel comfortable. They work hard and they have the best warranty I have ever heard of! More

Customer Service Great customer service. We serviced an older vehicle and never get pressured to buy new. Bruce offered us advice on a vehicle that we are interested Great customer service. We serviced an older vehicle and never get pressured to buy new. Bruce offered us advice on a vehicle that we are interested in purchasing in the future. More

Deur Speet, my auto source We have done business with Deur-Speet Motors for decades. They are always very friendly, helpful, and honest. We have bought several cars from them We have done business with Deur-Speet Motors for decades. They are always very friendly, helpful, and honest. We have bought several cars from them and have always been satisfied. Their service is superb! Deur Speet Motors is a dealership you can trust! Thank you for your faithful service and concern for us! More

Duer-Speet Does Not Sand By Their Recall Fixes Management and mechanics refused to fix the mal-function of a vent switch recall they had done unless I signed a contract agreeing to be charged $85 i Management and mechanics refused to fix the mal-function of a vent switch recall they had done unless I signed a contract agreeing to be charged $85 if they felt it was not their mistake. The problem is a "snapping" sound when you close the driver side window, the door that is involved in the recall fix! There was no "snapping' sound prior to their recall "fix". I tried to go to management to get them to support me in having the problem fixed. Management said they would come out to our car to look at the problem with me. Instead they sent out a mechanic to say the recall 'fix" only involved disconnecting and re-connecting a wire attached to the rear vent window switch. Did the mechanic think I am stupid? Chrysler would not publish a recall fix involving only dis-connecting and re-connecting a wire leading to a switch! I have purchased three new vehicles from this dealership. I will no longer be a customer! More

Great Pricing & a Beautiful Drive From Grand Rapids I started searching for a used car back in August, but was mostly window shopping until recently knowing I needed a new ride by December when my curre I started searching for a used car back in August, but was mostly window shopping until recently knowing I needed a new ride by December when my current lease runs out. I extended my search range in the last two weeks not finding quite what I was looking for. I was very happy to encounter Deur Speet Motors and a 2014 BMW X1 they had on the lot from a recent trade-in. The car was priced well below KBB value and the listing was thorough and included the Carfax information. I worked w/ Kim mainly and she was a delight to work with, very responsive and most importantly honest. I did receive a troubling call from Todd, one of the owners, in response to my offer on the vehicle, which I did end up purchasing. Todd was making a counteroffer and trying to talk me out of taking the car to my mechanic in GR to have it checked out before closing the deal, despite not offering a warranty. That call and his tone were very disconcerting and convinced me to follow through on my plan to have the car checked out. Had Todd not called and Jay, the finance manager, not provided misleading information in regards to the doc fees [they charge the maximum allowed by MI law ($210), which Jay stated was required by the State], this would be a 5 star review, and the 4 stars listed is mainly due to Kim. I purchased the car and got a great price! I would recommend checking out Deur Speet and it's a beautiful drive to Fremont from GR. Never buy a used car w/o having it checked out by a mechanic first. More

Service I called at the last minute for an oil change and tire rotation. They got me in right away and everything was complete in less than an hour and I was I called at the last minute for an oil change and tire rotation. They got me in right away and everything was complete in less than an hour and I was on my way. I will definitely be back. More