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Deur-Speet Motors

Fremont, MI

4.9
923 Reviews

33 W Dayton St

Fremont, MI

49412

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Showing 923 reviews

October 29, 2020

Ken Hope told me about the tire sale buy 3 get 1 for $1. My wife's truck needed tires before the snow flies. He ordered them and scheduled my appointment when they came in. Everything went well and did a br More

by OldCook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the name of the tech but he did an awesome job., Ken Hope
Oct 30, 2020 -

Deur-Speet Motors responded

Thank you so much for your kind words and for taking the time to provide a review! We really appreciate it and your business!

October 28, 2020

Service was good as usual but unhappy that none of the employees were wearing masks. Customers take their que from you. Why possibly spread Covid? More

by sharlakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Harrington
Oct 29, 2020 -

Deur-Speet Motors responded

Thankyou for your review. Employee's are suppose to ask all customers if they would like them to wear a mask. We will certainly look into this. These are complicated times and we seem to either upset 80% of our customers for asking them to wear them or 20% for not wearing them. That said, we are tying to respect everyone's point of view and make everyone feel comfortable. I am sorry we fell short in doing so for you.

October 28, 2020

Very friendly, helpful and willing to help and answer any questions that we had! We test drive a vehicle and went out of the way to get me the color of vehicle that I wanted. More

by lorichrystler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Luchies, Rick VanSickle
Oct 29, 2020 -

Deur-Speet Motors responded

Thank you for your kind review!

October 26, 2020

My expectations for good service were met. However, not a single employee cares enough to wear to face mask for customer safety and health as ordered by the Michigan Department of Health and Human Services More

by Floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurtis Harrington
Nov 09, 2020 -

Deur-Speet Motors responded

I totally understand your concern. The mandate does not necessarily require masks indoors if you can maintain a six foot distancing. I am not going to say we do that well as often times we do not. We also have had many customers who have asked us to not enforce the wearing of masks. We have even had several employee's say they will quit if it is enforced. I am not mentioning any of this other than to say it is difficult times. We have asked all of our employee's to offer to wear a mask when a customer comes in. That said, I am sorry that it offended you and hopefully things will get more normal in the future. Mark Schuiteman

Nov 09, 2020 -

Floyd responded

Yes, we all hope for things to get more normal again. I am sure you are disappointed in employees who would quit before being willing to care for your customer's safety. In the meantime it would be safest, and it would exhibit a civic responsibility, to simply provide for customer care instead of requiring customers to have to make a request. .

Nov 30, 2020 -

Deur-Speet Motors responded

Thank you for your feed back. We appreciate it.

October 25, 2020

Great people to work with, friendly and willing to answer any questions. They explained the options available, gave some rebate choices and walked you through the process. More

by 2020Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Bushen, Jay Luchies
October 23, 2020

Best new car sale experience of my life. I’ve been leasing cars for 20+ years and this was the easiest, most pleasant transaction ever. I told Andy what I wanted he nailed it down perfectly. The finan More

by BobbyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Luchies, Andy Zapletal
October 22, 2020

It was a pleasant transactions. Rick was nice to work with and made everything uncomplicated. We were looking at a different vehicle but left with a great cherokee. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Luchies, Rick VanSickle
October 22, 2020

I just bought a new car and weirdly enough the blower motor was making a high pitch noise. Deur Speet was very nice and replaced it. Great place! This is the 2nd car I have purchased from them that’s new More

by c_wedholm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
October 16, 2020

Don in the service department was extremely helpful during my visit. He handled all the paperwork and got a loaner for me thru my extended warranty. Everyone is always friendly and courteous. I will c More

by eb1117
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Pavlige
Oct 16, 2020 -

Deur-Speet Motors responded

Glad to hear you had a great service experience!

October 16, 2020

Great small town dealer made my vehicle acquisition easy, without pressure like the big dealerships. Turned in a leased vehicle early and left with new one all in one visit. Worth the hour drive.... More

by Luvthewheel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Luchies, Rebecca Thompson
Oct 17, 2020 -

Deur-Speet Motors responded

Thanks so much for making the hour drive to the big city of Fremont! We do appreciate your business and for taking the time to provide a review on our facility.

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