Destination Nissan - Service Center

My satellite radio has been cutting out frequently. I was told a new antenna was not covered by warranty when it fact it is. I have the gold preferred warranty and my car is barely 2 years old. I was charged told a new antenna was not covered by warranty when it fact it is. I have the gold preferred warranty and my car is barely 2 years old. I was charged a diagnostic fee - I believe this fee should be covered by the manufacturer when something is under warranty. I would like that $ money refunded and the new antenna to be covered by warranty. I had to go back to the dealer twice to insist that the new antenna was covered by the gold preferred warranty, which I paid over $2,000 for. I had to go back the 2nd time because after my first visit, I was told to expect a call back about this by the end of the day, which never came. I have leased or bought 3 cars from this dealer and so has my wife. I always get it serviced there. But I think this might be the last time. More

Colin, Chad & Steve were great. They kept me updated on the status of my service. Very friendly professional and courteous. I love how clean the waiting area is. All covid-19 protocols were being observed the status of my service. Very friendly professional and courteous. I love how clean the waiting area is. All covid-19 protocols were being observed ♡ More

Always great service! Fast too, I usually run across to ShopRite and it's already done when I come back. They go above and beyond and recommend them all the time. ShopRite and it's already done when I come back. They go above and beyond and recommend them all the time. More

person who took info for my appointment wrote down the wrong problem I was having. Work on my car didn't start until 30-45 minutes after my appointment although I was 15 minutes early for the appointment. wrong problem I was having. Work on my car didn't start until 30-45 minutes after my appointment although I was 15 minutes early for the appointment. I know this because they didn't come to me about the setup error until 45 minutes after the appointment time. Work was well done when completed. No all point inspection. They did do complimentary car wash. That wasn't done my previous service visit and was told it was because of Covid 19....hmmmmm. Still have the Covid 19 problem. Wonder what happened? Honesty will go a long way to explain short cuts. Generally I like the service, but these issues bugged me. More

Felt misinformed and charged for unnecessary service. Brakes did not need to be bled. It was optional not necessary.i was very disappointed after other service appointments. Brakes did not need to be bled. It was optional not necessary.i was very disappointed after other service appointments. More

I was very disappointed with the service. This is the second time in two years that I've had to go back twice because my tire sensor light needed to be replaced. On each first visit I was told that all second time in two years that I've had to go back twice because my tire sensor light needed to be replaced. On each first visit I was told that all the tire needed was air when in reality the tire sensor light needed to be replaced. On this second visit, the light still came back on. Given the corona virus, I won't be going back a third time. Instead, I'll find another Nissan dealer in the area. More

Service manager absolutely useless service team checks off things without actually checking it do not trust them your car will end up with more problems off things without actually checking it do not trust them your car will end up with more problems More

Great service as always! Thanks Chad, Mike, Whitney and Steve! You guys are the best and it is always a pleasure to see you when I get the Max serviced! Steve! You guys are the best and it is always a pleasure to see you when I get the Max serviced! More

Service attendant very professional and efficient. Had a first morning appointment and was out in less than 1 hour. Have always had great service. Stephen Kane is an asset to your company. first morning appointment and was out in less than 1 hour. Have always had great service. Stephen Kane is an asset to your company. More

I came in for service, car went right in on time no delays. Issue with door locks was taken care of in a timely manner delays. Issue with door locks was taken care of in a timely manner More