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Destination Nissan - Service Center

Albany, NY

4.6
2,810 Reviews

2,810 Reviews of Destination Nissan - Service Center

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January 08, 2021

perfect scheduled service. Most professional service team ever! Alerted me to low key battery as fixed. Waiting area was spotless. Miss and the popcorn and doughnuts though. More

by mike.moss70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slingerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane, Colin Barth
January 08, 2021

I purchased both of my vehicles at Destination and always use them for service. They are great, but I will say it tends to be a pricey adventure. More

by courtneyannjensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Chad is always very helpful, honest, and knowledgeable. We are always happy when he is working on our behalf. He goes above and beyond for both of our vehicles. More

by pmedic44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

I had a really great experience. Friendly, clean, and a quick turnaround time. I look forward to coming back for upkeep of my vehicle. Thank you! More

by k.comerford01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
January 07, 2021

Steve was extremely helpful and professional. He was able to answer any questions I had and thoroughly went over the details of the inspection and condition of my car. More

by peren12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
January 06, 2021

I am thoroughly displeased with the results of my service. I was told I needed to replace something I did not even have on my vehicle. The dealership said I had an AWD and needed to replace a fluid, More

by robertpmcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slingerland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Destination Nissan responded

Robert, we want to apologize for any inconvenience you experienced when doing business with us. We aim to provide 100% customer satisfaction to all of our guests and to hear we fell short is upsetting. We would appreciate the opportunity to speak with you directly to clear up any issues you have experienced. At your earliest convenience, please contact our General Manager, Beau Mayhew at bmayhew@destinationnissan.com, and he will get back to you as soon as possible. Thank you.

January 05, 2021

Chad is great to work with. Always keeps you up to date and answers all your concerns. Car was done before it was promised. Thanks again Chad More

by ed.ashline1
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Always friendly and outstanding service. Quick and prompt. Never ever a problem. We appreciate your outstanding service every single time! Happy New Year! Thank you! More

by LFUDA83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slingerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane, Colin Barth
January 01, 2021

Was able to have oil changed and tires rotated in a reasonable amount of time. Representative, Stephen kept me informed of time frame to complete. Waiting area was set up for social distancing and was More

by LBristo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
January 01, 2021

Great service with awesome professionalism. Thanks Colin for keeping me informed throughout my wait. Colin was very kind, honest and professional. Thank you Colin for the positive experience. More

by maddy729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Barth
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