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Destination Nissan - Service Center

Albany, NY

4.6
2,819 Reviews

2,819 Reviews of Destination Nissan - Service Center

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February 03, 2023

Professional and friendly, keep up the good work. Be more forthcoming with available Sales and Promotions for Service options, costs are out of control. I would go to a dealer that outs some effort More

by phoward10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Pettalino
January 30, 2023

Eva and Fred was very rude to me today January 30 after I pointed out the mistake they made on my car, when they had my car for 39 days very unprofessional I would never recommend anybody to come here for bo More

by yusef.clark@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Seckler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eva Dacier
Jan 30, 2023 -

yusef.clark@gmail.com responded

How can destination nissan employ two managers Fred and Eva that don’t do quality check after there employees work to make sure that everything is ok before the customer get there car back,In my case they didn’t do that after having my car for 39days my car came back scratch up and the bumper not put on the right way, then they got the nerve to charge almost $9500 for the job that they didn’t do right , when I pointed out the mistakes they got nasty and rude even threatened to not fix my car ,if I waited 39days my car should be flawless

January 26, 2023

What a pleasure to do business with the Collision Center, we are absolutely happy with the way they fixed my car, very professional, and helpful, thank you so much to Eva Dacier, Fred, Brendon, and mainly to More

by mapidacier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Seckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank , Eva Dacier, Brendan Tavaglione
January 26, 2023

Always treated professionally and courteously. Service done as requested and timely as promised. Accidental, very minor damage done while being serviced. Completely explained by Chad Robinson and More

by SASSY IRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Great service, very thorough. Chad was very helpful explaining what needed to be done and what my options were. More

by BILLYTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Very pleased with the service and the technician was respectful and promp with having my car done in a timely fashion More

by JCAHILL1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
January 09, 2023

It’s always a pleasure doing business at Destination Nissan never a hassle or issue. I am usually in and out within a hour and the waiting area is very quiet and pleasant.I have recommended several fri More

by jjdan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slingerland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Lapins
January 05, 2023

Under warranty, extra warranty, still trying to upcharge for frivolous nonsense instead of fixing car More

by Car review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Lapins
December 28, 2022

Absolutely wonderful experience from sales to service and everyone in between. I would highly recommend. More

by Just68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slingerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Lapins
December 09, 2022

I went in for a new rattle in my exhaust system, which unfortunately could not be repaired up there. They recommended a local muffler shop which did the repairs at a reasonable price. I appreciate Michael More

by LAPETITE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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