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Destination Nissan - Service Center

Albany, NY

4.6
2,810 Reviews

2,810 Reviews of Destination Nissan - Service Center

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May 14, 2021

Service was awesome .. they got me in as soon as I pulled up .. the service attendant was very polite and personable. I wait time was exactly what they told me would be almost to the minute More

by kgreenisland1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
May 13, 2021

Easy and prompt service meeting expectations .no issues at all. Pricing is on the high side but understand as it’s dealer service pricing a More

by jcool001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Service was fine but your evaluation system is terrible. I get harassed if I don't give 5 stars/10 point ratings. completely negates the point of submitting feedback More

by STACYSTERN826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane
May 12, 2021

I was early for my appt., I was greeted right away and was asked what needed to be done on my car. They got all the work done promptly and were very courteous. More

by PCOLEMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Dunks
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Brittney was fantastic. She addressed some issues I had and I was very pleased with what she was able to do. She is a keeper! Brittany turned my experience around! More

by GWPERRY63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Trabon
May 11, 2021

I was kept informed of the diagnoses of the problem and given the option of having it repaired. The job was done in a timely manner. More

by kspensfan87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Service has always been a pleasure to with. All advisors are very knowledgeable. I will recommend them to anyone that needs work done on their vehicles. More

by Just68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany, Stephen Kane
May 10, 2021

Excellent communication with the service rep and the work was completed promptly while I waited. Pricing on the recommended brake work was on the high side compared to two independent shops I've consulted. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany- Service
May 10, 2021

From the time I was greeted at the Service Department by Steven Kane I was treated with courtesy and professionalism. He addressed my concerns and had the work completed within the approximated time. The w More

by JHASKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
May 10, 2021

Steve had made all of my servicing visits convenient and enjoyable. He’s professional, friendly, and does a great job walking you through the process. I’m thankful to be in good hands with the Destination s More

by NICKYf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
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