Back

Destination Nissan - Service Center

Albany, NY

4.6
2,810 Reviews

2,810 Reviews of Destination Nissan - Service Center

Sort by
May 20, 2021

As usual the service department was quick and easy to work with. Fast check in and friendly staff. Work was completed on time and car was washed at exit, More

by LYNN0759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane
May 20, 2021

I usually check in with Chad or Steve when I come in for maintenance. They’re both super friendly, helpful, and knowledgeable. I never question whether I should come back to the dealer when I need something More

by LIZ.KAEMPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane
May 19, 2021

Great people! Well done on the after sales pitch. Would welcome all offers to provide such service as is obtainable in a never ending climate of outrage More

by tfl62
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrence Baxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

I had another good experience, the customer service was friendly and knowledgeable and the service was done professionally and in a timely manner. I would use the service again. More

by tonge0051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
May 18, 2021

Brittany is the absolute best! She makes sure you are taken care of during the duration of your service. I came in knowing there were quite a few things to get done, and it still was done in a very timel More

by maddibeets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Trabona
May 18, 2021

Again good service from Steve in the service department. Keep me up to date on progress of repair, did not push service not needed on low mileage car. However, Service department let me know of tire sale, More

by BCOOK8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
May 18, 2021

The service adviser Brittany is friendly, polite, intelligent and well informed. She listens to your concern and try her best to take care of you. More

by HUAMING.PENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
May 17, 2021

I was very upset with my last experience and will not be going back. I was aware there was a diagnostic fee but I at least thought that I would get my issue resolved which I didn’t. It was way over priced a More

by Browerhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Its always a pleasure going to Destination Nissan, There are never any surprise hidden costs or services. The staff is always professional, courteous and knowledgeable. We have been leasing from Destinati More

by jjdan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

The first service appointment on my Sentra lease was over & above all my expectations. Steve was friendly, courteous, and more than accommodating. My vehicle was returned within the timeframe promised. More

by HFSJR52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
...
66
...