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Destination Nissan - Service Center

Albany, NY

4.6
2,812 Reviews

2,812 Reviews of Destination Nissan - Service Center

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April 26, 2023

Have worked with this dealership for at least 10 years and 3 different cars, I would recommend it for car shopping or service. My most recent service appointment went great, was very smooth and I apprecia More

by albanygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

It was fine I just thought it took longer than I thought it would it was a total of 1 1/2 I understand they at everything More

by Frank.majkut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Use ANY other local Nissan dealership. Even when they have a personal relationship w you they will lie at ALL costs to not assume ANY responsibility even when the car is under warranty More

by DestinationJunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Slingerland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoagland
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

Professional and friendly, keep up the good work. Be more forthcoming with available Sales and Promotions for Service options, costs are out of control. I would go to a dealer that outs some effort More

by phoward10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Pettalino
January 30, 2023

Eva and Fred was very rude to me today January 30 after I pointed out the mistake they made on my car, when they had my car for 39 days very unprofessional I would never recommend anybody to come here for bo More

by yusef.clark@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Seckler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eva Dacier
Jan 30, 2023 -

yusef.clark@gmail.com responded

How can destination nissan employ two managers Fred and Eva that don’t do quality check after there employees work to make sure that everything is ok before the customer get there car back,In my case they didn’t do that after having my car for 39days my car came back scratch up and the bumper not put on the right way, then they got the nerve to charge almost $9500 for the job that they didn’t do right , when I pointed out the mistakes they got nasty and rude even threatened to not fix my car ,if I waited 39days my car should be flawless

January 26, 2023

What a pleasure to do business with the Collision Center, we are absolutely happy with the way they fixed my car, very professional, and helpful, thank you so much to Eva Dacier, Fred, Brendon, and mainly to More

by mapidacier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Seckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Tavaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank , Eva Dacier
January 26, 2023

Always treated professionally and courteously. Service done as requested and timely as promised. Accidental, very minor damage done while being serviced. Completely explained by Chad Robinson and More

by SASSY IRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Great service, very thorough. Chad was very helpful explaining what needed to be done and what my options were. More

by BILLYTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Very pleased with the service and the technician was respectful and promp with having my car done in a timely fashion More

by JCAHILL1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

It’s always a pleasure doing business at Destination Nissan never a hassle or issue. I am usually in and out within a hour and the waiting area is very quiet and pleasant.I have recommended several fri More

by jjdan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slingerland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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