Destination Nissan - Service Center

I came in for a tire service on a 2011 Dodge Journey. I am disappointed I had to buy new tires at only 24,000 miles, but that's another story. I was met with a smile and fast service from Annette Krebs. S am disappointed I had to buy new tires at only 24,000 miles, but that's another story. I was met with a smile and fast service from Annette Krebs. She took the time to listen, offer suggestions, explained the problem and offered solutions. She then immediately took care of the problem and even offered a coupon to save a few bucks. No one likes spending money on repairs but I think Albany Dodge was fair and efficient. My only complaint is that I wish the waiting room was more comfortable. I have seen other local dealerships and Albany Dodge definitely falls short on comfort. More

Everyone I dealt with was very pleasant & professional! They had completed the oil change & tire rotation on my truck in about an hour. Excellent service experience, and I would definitely re professional! They had completed the oil change & tire rotation on my truck in about an hour. Excellent service experience, and I would definitely recommend them! Not one complaint! More

Brought my vehicle in for inspection and oil change, vehicle was taken right away. Service personnel were friendly courteous, and helpful. Service was completed very quickly. I was very satisfied with t vehicle was taken right away. Service personnel were friendly courteous, and helpful. Service was completed very quickly. I was very satisfied with the overall service experience. More

I highly recommend Albany Dodge for all of your vehicle needs! They have a highly professional team of associates in both their Sales and Service Departments. One great experience after another keeps me co needs! They have a highly professional team of associates in both their Sales and Service Departments. One great experience after another keeps me coming back to Albany Dodge! More

Everyone in the service department are very accommodating, very quick to get appointments and the service department goes above and beyond to make sure any problems or questions are dealt with accommodating, very quick to get appointments and the service department goes above and beyond to make sure any problems or questions are dealt with and answered timely and completely. More

very good service always gets the job done in good time even when i am waiting they seem to get it done pretty quick and correct even when i am waiting they seem to get it done pretty quick and correct More

I am not sure why. maybe I am just unluckey everytime I need to come in for service it is a horrible experience.A simple oil change should not take a hour and a half when you are now required to schedule a need to come in for service it is a horrible experience.A simple oil change should not take a hour and a half when you are now required to schedule an appointment.I was in this past saturday for an inspection and it took 2 hours.40 mins of which my car sat in the bay finished before the service person brought me my bill so I could pay.Previously i have had experiences with my dodge ram that had a leaky shock.nothing major it was a warrenty issue.they did not have the part and ordered it. the part came in and I scheduled an appointment for the repair.upon arrival I told annette what I was there for. I left the vehicle because my mother was dying in the hospital.I came back to pick it up in the afternoon and annete told me yes you have a leaky shock.the truck did not get fixed and sat there all day.she went outside and would not come back in until I left.I have purchased 4 vehicles with you in the last 6 years and don't think I will buy anymore from you.everyone who walks in there on a saturday morning seems hungover,or miserable.the people in the service dept. always seem to drop the ball. More

My car was done earlier than promised. Great work at a great price. Being able to drop my car off before work and pick it up after work was great. great price. Being able to drop my car off before work and pick it up after work was great. More

I recently switched to Albany Dodge from Nemer Dodge because of Nemer's poor service and I have been EXTREMELY happy with Albany Dodge's service. They seem to have more knowledgeable mechanics and servi because of Nemer's poor service and I have been EXTREMELY happy with Albany Dodge's service. They seem to have more knowledgeable mechanics and service writers and seem to care more about the customer. Annette was a pleasure to deal with and kept me updated on my vehicle at all times, I didn't have to hound her to find out what the status was. Thanks Annette and Thanks Albany Dodge! See YOU for my next service! More

Need to add additional cashiers. 4-5pm is busy as people pick up cars that were serviced during the day, I was in a line of about 8 people for over 20 minutes just to pay for my oil change. pick up cars that were serviced during the day, I was in a line of about 8 people for over 20 minutes just to pay for my oil change. More