Destination Nissan - Service Center

The service requested was an oil change and to check and top off all fluids. I specifically asked the customer service rep to have the technician top off the antifreeze because the level was at the minimum top off all fluids. I specifically asked the customer service rep to have the technician top off the antifreeze because the level was at the minimum mark. When I got home after the service appointment, I checked the antifreeze reservoir and it was not touched. I called Destination Nissan and asked if I could bring the car back to have the antifreeze topped off. They said no problem. My wife drove the car back a couple of days later and requested the antifreeze be topped off. A technician tended to the car. When my wife came home, I checked under the hood and the reservoir level was only slightly higher. I give up!!! Why couldn't you simply top off the level to the max indicator which is where it probably should be as per the owners manual???? Who has the time to make a return trip for such a simple thing that should have been addressed the very first time? What is even more frustrating is that I specifically asked for the reservoir to be topped off. Your level of service could be top-notch but when simple things like this get over looked, the overall service reputation takes a major and unnecessary negative hit. Do you agree? More

Aimee was very professional and helpful. My vehicle was serviced in a timely manner and she keeps me informed with all the service needed for my vehicle serviced in a timely manner and she keeps me informed with all the service needed for my vehicle More

Brought the Nissan in for my 1st service with Destination Nissan. The service manager (Tony) was kind and easy to work with, but the amount of time had taken for a simple oil change and tire rotation was una Nissan. The service manager (Tony) was kind and easy to work with, but the amount of time had taken for a simple oil change and tire rotation was unacceptable, especially given that I had an appointment. The 90-minute wait for the simple maintenance service will make me think twice about bringing it back to Destination. Unsure if this is typical or unusual. Recommend them for the larger maintenance service intervals, but would recommend Jiffy Lube to others looking for a quick oil change or tire rotation. John More

I went for an oil change and their customer service and the quality was excellent. This is the first time I went to this dealer and will visit them again for my car service. the quality was excellent. This is the first time I went to this dealer and will visit them again for my car service. More

This was my first time having my Nissan Xterra serviced at this dealership. Previously, I found other dealerships overcharging and performing unnecessary work. While no one likes the price, the service was at this dealership. Previously, I found other dealerships overcharging and performing unnecessary work. While no one likes the price, the service was excellent and from now on I will bring all my Nissans to this dealer. More

Very friendly staff, they took care of getting me a rental car when they needed to keep mine over night. They went above and beyond my needs. rental car when they needed to keep mine over night. They went above and beyond my needs. More

Nissan just moved into this location so everything was not yet settled. However surroundings were comfortable and the employees very pleasant. Hope they get WI-fi not yet settled. However surroundings were comfortable and the employees very pleasant. Hope they get WI-fi More

Aimee and Carlos were fantastic. Service writer understood my needs and tech was on of the best I ever saw. Aimee kept the cost less than I expected. This is a dealer that does not rip off people. understood my needs and tech was on of the best I ever saw. Aimee kept the cost less than I expected. This is a dealer that does not rip off people. Tim Russo body shop manager is the best in the area. He makes sure the body work is perfect. The price is great for the work done. Ammie, Carlos and especially Russo need a raise. They are the best. More

This was my 3rd visit to your service center for routine work. The young man who helped me had only been on the job for 7 days but did a good job. I'm still not clear why it takes 2 hours for an oil change work. The young man who helped me had only been on the job for 7 days but did a good job. I'm still not clear why it takes 2 hours for an oil change and that is why I'm I don't feel like the service overall is "great". In the past with other service centers I was able to be in and out w/i an hour for a simple oil change. I did have a couple of other things done but each time I have been there the time frame has been the same. Loving my new car though. Not really happy about having to log in to complete this survey though. The name I have checked in the Employee worked with is not necessarily accurate because I cannot remember his name. More

From the phone call to schedule, to the call by 9AM THE NEXT MORNING AFTER EVENING DROP OFF (with all the information I needed to proceed!!) I was impressed! They even asked me what time I needed my car by NEXT MORNING AFTER EVENING DROP OFF (with all the information I needed to proceed!!) I was impressed! They even asked me what time I needed my car by, and then drove my car up for me instead of me having to walk around back and find it which was the old way! I need rear brakes now, had front done and will consider it, the only hesitation is that the labor was $170 and the parts $70...so it really is pretty expensive labor compared to other garages. Nice work team! Anne Ryan More