2,813 Reviews of Destination Nissan - Service Center
I had to bring my Rogue in for an oil change and NYS inspection. I did not have an appointment but they took me in right away. The wait was not long at all. There are several places to sit comfortably a inspection. I did not have an appointment but they took me in right away. The wait was not long at all. There are several places to sit comfortably and grab a free coffee, watch tv, read magazines or watch tv. My only real issue was that since it was my first time there I found it difficult to locate the service area. It was not clear where I needed to bring the car. One of the employees saw me looking confused and helped me out so that was nice. The only other issue was that when I got my car back, the service techs left the paper mat in the car and forgot to put the oil change reminder sticker on the windshield. I told the ASM, Chris and he immediately took care of it. Overall it was a good experience. More
Great Service. Extremely Friendly Staff! Pricing was very reasonable. I would definitely recommend this dealership to anyone who needed a car or service needs. Keep up the awesome work Destination Nissan. reasonable. I would definitely recommend this dealership to anyone who needed a car or service needs. Keep up the awesome work Destination Nissan. More
This is the second time I have visited Destination Nissan for Service. Christopher Rundel and the Service Department team are excellent! With the early appointment times available during work hours (7:00 a for Service. Christopher Rundel and the Service Department team are excellent! With the early appointment times available during work hours (7:00 am) they make it convenient. What is most appreciated is the time and effort put into searching and fixing the issues reported when you arrive for service. On both visits, there were problems which needed resolving. The team made sure the problem was resolved to my satisfaction before I left. They also took road tests with me to be sure they fixed what I reported. This is a great group of techs. I also appreciate the respect they show to their customers. It is so rare these days! More
I came in for my first oil change on my 2012 Frontier, I also had noticed some slight pulling in the steering at about 45 mph. I dropped my truck off in the morning and got a ride straight to work from Des also had noticed some slight pulling in the steering at about 45 mph. I dropped my truck off in the morning and got a ride straight to work from Destination Nissan prompt and speedy shuttle service! I was called no more the 3 hours later to tell me my truck was all set, they fixed the pulling and there would be no charge! I got great explanation of the service from both the advisor Chris and the technician Alex! The service was and always is, exponential! Thank you! More
I was allowed to take delivery of a vehicle which clearly had a serious problem, i.e. passenger air bag was not functioning. When I tried to get the problem fixed, it took weeks to get the part from Nissan. had a serious problem, i.e. passenger air bag was not functioning. When I tried to get the problem fixed, it took weeks to get the part from Nissan. When I finally was able to bring the car in, the loaner car which I was promised took over an hour and a half to get and I was late for an appointment. I specifically told the service rep that I could not be late. Let me say that Nissan customer service was completely ineffectual. It will be a long time before I consider another Nissan vehicle. More
Annette allowed me to schedule a service appointment that met my schedule and needs. Annette was at her desk when dropping my car off for service which allowed for immediate check-in and service performance met my schedule and needs. Annette was at her desk when dropping my car off for service which allowed for immediate check-in and service performance. The service was performed within what I expected the time to take for completion. Annette was friendly and attentive. She exceeded my expectations and is the reason why I look forward to bring my car back to Destiation Nissan (service). More
My appointment was 8:30 for my 30,000 mile service and I was out of there within 90 minutes. The service department staff was very professional, courteous and helpful. was out of there within 90 minutes. The service department staff was very professional, courteous and helpful. More
I was doing the oil change at Destination Nissan. I was late for around 45 min due to some schedule changes. Chris was very accommodating and got me served immediately. I'm very satisfied with the service late for around 45 min due to some schedule changes. Chris was very accommodating and got me served immediately. I'm very satisfied with the service quality and will definitely come back when the next service is due. More
Had prompt and fast service. Overall high ratings with bright and clean service area. I will be back in the near future. I wish you would carry Dodge, Ram, and Chrysler products. bright and clean service area. I will be back in the near future. I wish you would carry Dodge, Ram, and Chrysler products. More