Destination Nissan - Service Center

I went to Destination Nissan in July of 2013 to have my oil changed. They changed the oil. After the job was done, I went to complete the paper work and I had to argue with the service advisor, as he did n oil changed. They changed the oil. After the job was done, I went to complete the paper work and I had to argue with the service advisor, as he did not want to accept a coupon that the dealership had issued me. After about five minutes of arguing, he finally accepted it. He was also kinda of rude to me. More

At the time of delivery 4/3/2013, a 3000 mile checkup and oil change was scheduled for 7/22/2013 by the sales agent, on 7/17/2013 I recieved via US mail a reminder from Destination Nissan about my scheduled oil change was scheduled for 7/22/2013 by the sales agent, on 7/17/2013 I recieved via US mail a reminder from Destination Nissan about my scheduled appointment on 7/22/2013. On Monday 7/22/2013, 7:20 AM, I arrived at Destination Nissan for my scheduled appointment. At this time the service manager informed me that I was not on the schedule and that I would not be able to have my car serviced. I was very disappointed with this situation (seeing that it was previously scheduled by Nissan themselves) and through negotiations with the service manager, they were ultimatly able to complete my service in a timely manner (which they should have done in the first place). The service manager was very courteous & professional, but I am very unhappy with the Destination Nissan process. I hope my future service needs will not be as frustrating as my initial experience. Raymond Borst More

Mark was very nice, everyone very friendly and it was very quick. Very clean waiting room and bathrooms. Service people friendly and I like the fact they cover car seats. very quick. Very clean waiting room and bathrooms. Service people friendly and I like the fact they cover car seats. More

I brought my wife's Rav4 in for a required oil change and tire rotation. We did not purchase the vehicle at Destination Nissan, however, I did purchase my truck there. I have been in for some services and tire rotation. We did not purchase the vehicle at Destination Nissan, however, I did purchase my truck there. I have been in for some services before and found the level of professionalism and attention to service was remarkable. This is not your typical dealership service office. They took notable care of my service requests and advised me on other items that would benefit our vehicle in the future. I would recommend Destination Nissan to anyone looking to have a vehicle serviced or to purchase one! Thanks guys! More

I was there for 4 hours , the price charged for changing 6 sparkplug was astronomical , and i spent 85.00 for nothing when no repair was made and a part for the fan wasnt available changing 6 sparkplug was astronomical , and i spent 85.00 for nothing when no repair was made and a part for the fan wasnt available More

I strongly dislike this place as well as the service I received from my service adviser Chris. Chris was very rude and pompous. I had to visit my great friend Dustin Rose from the body shop (& thank my l received from my service adviser Chris. Chris was very rude and pompous. I had to visit my great friend Dustin Rose from the body shop (& thank my lucky stars for him) to make any led way as to figuring out what was wrong with my vehicle. Chris REFUSED to allow me to walk through the dealership and instead made me drive around the back to the body shop. I dropped my vehicle off for service at 8 AM and did not receive a call from the service department about what was wrong with my vehicle until I initiated contact with them five hours later. Even after calling and talking with Chris, they still did not know what was wrong with my vehicle after having it for five hours. (Oh yes, I did have an appointment scheduled with them) After being informed of what was wrong with my vehicle and instructing them to "fix" my car, I realized I had been charged $33 for parts but a whopping $262 for labor!!!!!!!! This is my fist and last Nissan vehicle ever!!!!! Let's not forget that I had paid (November 2011) out of pocket $4300 for a new engine after my original engine on my 2004 vehicle with 77k miles had coolant in three out of four of the cylinders. How does this even happen, I have no idea. But that's not the worst part of it all, they indirectly tried to tell me that my $4300 of out of pocket hard earned cash only warranted 12 months of Nissan's warranty. It's way too hard to find a honest and trustworthy vehicle or dealership. Absolutely no more Nissan for me. They will also never have to worry about getting any of my hard earned cash either!!!! More

We have been getting 2 cars serviced at this dealer since 2007, and, while the dealership has changed names over that time, our overall experience remains very positive. The service representatives generally 2007, and, while the dealership has changed names over that time, our overall experience remains very positive. The service representatives generally have been able to accommodate our scheduling needs and have been attentive to our concerns. The work has been done well. The waiting area is comfortable, and shuttle service has been readily available when needed. More

Service was done in a timely and efficient manner. Chris and his staff were very professional. I could recommend Destination Nissan to anyone in the future. and his staff were very professional. I could recommend Destination Nissan to anyone in the future. More

I had to bring my Rogue in for an oil change and NYS inspection. I did not have an appointment but they took me in right away. The wait was not long at all. There are several places to sit comfortably a inspection. I did not have an appointment but they took me in right away. The wait was not long at all. There are several places to sit comfortably and grab a free coffee, watch tv, read magazines or watch tv. My only real issue was that since it was my first time there I found it difficult to locate the service area. It was not clear where I needed to bring the car. One of the employees saw me looking confused and helped me out so that was nice. The only other issue was that when I got my car back, the service techs left the paper mat in the car and forgot to put the oil change reminder sticker on the windshield. I told the ASM, Chris and he immediately took care of it. Overall it was a good experience. More