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2,820 Reviews of Destination Nissan - Service Center
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September 12, 2013
I had a great experience with this dealer. The work was high quality. They were very considerate of my time. I would reccomebd this service to everyone high quality. They were very considerate of my time. I would reccomebd this service to everyone More
by dflavin4484
Employees Worked With
Mark in the service dept
September 10, 2013
Excellent service! I felt Edward was trustworthy and the price for the services was fair. It is the only place I feel good about bringing my car too. price for the services was fair. It is the only place I feel good about bringing my car too. More
by Sm1026
Employees Worked With
Edward olarinde
September 06, 2013
First service visit for my new Titan.No issues with the First service visit for my new Titan.No issues with the truck, just first oil change. Friendly helpful staff ,in and out quickly with no problems an First service visit for my new Titan.No issues with the truck, just first oil change. Friendly helpful staff ,in and out quickly with no problems and the price was right,FREE. I will be back at 10000 miles. More
by asantamaria
Employees Worked With
Annette Krebs
August 30, 2013
I came in for NYS inspection on my wife's Rav4. I was going to wait for it to be done and had every expectation of a hour wait. My car was taken in promptly and within 30 minutes I was driving out o was going to wait for it to be done and had every expectation of a hour wait. My car was taken in promptly and within 30 minutes I was driving out of the dealership! GREAT JOB! Always get the greatest service and experience every time I come in! Could not ask for a better place to do business! More
by rangermandbr
Employees Worked With
Alex Williams
August 30, 2013
The employees were very helpful and friendly. My car wouldn't start after the appointment. The advisor, the receiver(the person who takes your keys at the garage), and the manager all helped me figure o wouldn't start after the appointment. The advisor, the receiver(the person who takes your keys at the garage), and the manager all helped me figure out why it wouldn't start. They have really good customer service. More
by Glaboy75
Employees Worked With
Edward Olarinde
August 29, 2013
Our Versa was in a collision. The body shop handled the estimate and worked with the insurance company. The repairs were done in a timely manner. The detailing was exceptional. estimate and worked with the insurance company. The repairs were done in a timely manner. The detailing was exceptional. More
by AsrevNassin
Employees Worked With
Body Shop
August 26, 2013
I had to file a complaint with Nissan (corporate) about minor issues with my car that were not promptly handled or communicated properly. I initially voiced my concern at the dealership only to be told mad minor issues with my car that were not promptly handled or communicated properly. I initially voiced my concern at the dealership only to be told made up stories and then ignored for weeks while they ‘looked into it’. Once it was ‘researched’ it turned out that I was told one thing but what was actually entered in the system was different. The rep at Nissan had to contact them only to have them contact me - over and over again. Weeks passed before it was resolved and the rep at Nissan got to see for herself how it was handled with minimal effort, minimal consideration for the complete inconvenience of having to drive back and forth to the dealership for issues that were so minor that should not have taken as long as they should. Felt like they could care less after the actual sale. I could not wait for the issue to be resolved so I could go to the other local dealership for another issue and the experience was so much better. I was told to actually purchase my car at the other location. I should have listened. More
by LizDegro
Employees Worked With
various
August 22, 2013
I went in to get an oil change, and I left my wallet on the front seat of my car. Not thinking much of it, I let it go and waited for my service to be complete. When I got back in to my car, I noticed $100 the front seat of my car. Not thinking much of it, I let it go and waited for my service to be complete. When I got back in to my car, I noticed $100 was missing from my wallet. I called the dealership and the first manager said it was not his problem, so I had to go back, talk to about 6 different people who all told me I shouldn't be so trusting and they were not liable. Last time I checked, money doesn't just get up and walk out of wallets, so it's clear someone stole the money. The dealership made me call the police, and refused to call the employee back who was working on my car. Still have not heard anything about it, not even an apology. Worst experience in customer service I have ever had, and I would rather pay for every oil change my car will ever need than to deal with these jerks ever again. Awful awful awful customer service. It was bad enough things went wrong during the leasing process. I guess this dealership is just all around terrible, from the sales room to the body shop. I would NEVER EVER EVER EVER tell anyone to go to Destination Nissan, you will end up wasting your time, and possibly loosing your hard earned cash from the thieves they have decided to employ. More
by Toriteal23
Employees Worked With
Body Shop
August 15, 2013
Great service. Although they did not have my appointment in the computer, they took my truck in when I arrived and had the service completed in a timely manner. in the computer, they took my truck in when I arrived and had the service completed in a timely manner. More
by geneseojv
Employees Worked With
Not sure
August 06, 2013
I went to Destination Nissan in July of 2013 to have my oil changed. They changed the oil. After the job was done, I went to complete the paper work and I had to argue with the service advisor, as he did n oil changed. They changed the oil. After the job was done, I went to complete the paper work and I had to argue with the service advisor, as he did not want to accept a coupon that the dealership had issued me. After about five minutes of arguing, he finally accepted it. He was also kinda of rude to me. More
by Brendan B.
Employees Worked With
Edward Olarinde
