2,819 Reviews of Destination Nissan - Service Center
There was a long wait for service, even with an appointment. Besides that, the actual service was performed. I will use this dealership again and recommend to other's. appointment. Besides that, the actual service was performed. I will use this dealership again and recommend to other's. More
Stopped in early morning because I was overdue for an oil change, didn't have an appointment so I was expecting to take the shuttle to work. To my surprise, service advisor Mark Wells said If I wanted to wai change, didn't have an appointment so I was expecting to take the shuttle to work. To my surprise, service advisor Mark Wells said If I wanted to wait it would be ready in about 40 minutes. I stayed and true to his word it was ready on time! Very friendly service people from the moment I arrived. More
This was my first experience with the Destination Nissan Service Center. Everyone was exceptionally and "honestly" pleasant. In addition they were efficient in providing help for my issue. It was an overa Service Center. Everyone was exceptionally and "honestly" pleasant. In addition they were efficient in providing help for my issue. It was an overall pleasant experience. More
Several days before Christmas 2013 my Jeep instrument cluster was reacting strangely. I contacted Destination Nissan and spoke with Annette Krebs regarding the problem She stated that my alternator was g cluster was reacting strangely. I contacted Destination Nissan and spoke with Annette Krebs regarding the problem She stated that my alternator was going and immediately provided me with a quote and offered to have the car serviced within a few hours from my calling. I stated I would wait a few days, perhaps until after Christmas. On Christmas eve, my alternator died and I had to be towed to Destination Nissan. The alternator was replaced within two hours and I was on my way. Had I listened to Annette in the first place, I would not have needed a tow truck. Even on Christmas Eve, I know I can always rely on Annette and Destination Nissan to take care of my Jeep at a reasonable price in a short period of time. More
Body shop was very accommodating and friendly. Very good work. Fixed my vehicle within the specified time frame, also washed my vehicle. Thank you very much. work. Fixed my vehicle within the specified time frame, also washed my vehicle. Thank you very much. More
Upon entering the service area I was greeted by Mark Wells He wrote me up for a oil change and tire rotation. He was very friendly .They brought the car in pretty quickly and when finished with the work Wells He wrote me up for a oil change and tire rotation. He was very friendly .They brought the car in pretty quickly and when finished with the work Mark came and told me it was done and said they did a complimentary multi point inspection which checked all fluids I was very satisfied with the work and time it took More
Love coming in to the service center at Destination Nissan! Professional, FAST, and knowledgeable! I had a annual inspection scheduled, while waiting the tech pointed out that I was 2000 miles past m Nissan! Professional, FAST, and knowledgeable! I had a annual inspection scheduled, while waiting the tech pointed out that I was 2000 miles past my last required oil change, I HAD NO IDEA! They took care of that while I was there and it was all still done within the same time frame they said it would take for JUST the inspection! Would recommend them EVERY TIME! More
Service was quick, efficient, and all employees in service department was very friendly and informative. Recommendations were made and explained to me. Overall I am happy with the service I received. service department was very friendly and informative. Recommendations were made and explained to me. Overall I am happy with the service I received. More
Well lets start by saying I purchased my 2012 Altima last April from Armory they were really great over there. Now with Destination Nissan the customer service waite what customer service . I have a white Al April from Armory they were really great over there. Now with Destination Nissan the customer service waite what customer service . I have a white Altima had it in for rust spots all over they told me it was from the exhaust. Thought that was crazy as they are still all over my car. I delt with Mark W not a really friendly guy I had my car in for service for a few things wheel bearing noise could find anything wrong. Keep in mind I already had a wheel bearing replaced at around 34,000 miles. My windows where really slow doing down so they only did the front two not the rear two said to me people normally dont look at the rear windows. I can keep going on but one more thing I had my drivers side floor mat replace before 36,000 miles but now at 56,000 the mat has ripped again , they told me there is no longer a warrently on that as it was a 12 month 12,000 mile warrently . I stated seriously it isn't like brakes or tires that get constent wear and tear. Seriously all they need to do is give me one new mat and I would of been satisfied but NO . So with that said due to my past experiances I will not consider buying another Nissan next year from DESTINATION NISSAN as I love my Altima . No SERVICE left in customer service. So with that said you lost a customer and believe me word of mouth is a killer. More
We have been getting 2 cars serviced at this dealer since 2007, and, while the dealership recently has changed its name and the auto manufacturer it represents, our overall experience remains very positive. 2007, and, while the dealership recently has changed its name and the auto manufacturer it represents, our overall experience remains very positive. The service representatives generally have been able to accommodate our scheduling needs and have been attentive to our concerns. The work has been done well. The waiting area is comfortable, and shuttle service has been readily available when needed. The most recent service was for routine maintenance and a NYS inspection; a repair need was identified that was necessary to pass inspection, and it was addressed expeditiously. More