Destination Nissan - Service Center

I was so impressed with Ed upon arriving at the service center for my first oil change on my car. When I first arrived, he jokingly asked where I had been as I was over the recommended mileage for the oil center for my first oil change on my car. When I first arrived, he jokingly asked where I had been as I was over the recommended mileage for the oil change. Like many others, life gets away from me sometimes & finding a day off to get these things done sometimes gets forgotten. Nonetheless, the oil got changed & Ed advised me I also needed my tires rotated, which was fine. While I was waiting for my car, I casually mentioned to Ed & the other nice lady (pregnant..didn't get her name..sorry!) that when my Altima was delivered I did not know anything about any of the features & was having a hard time getting my bluetooth set up. Ed stated no problem, he would go over all my questions once the service was completed. I know this is out of his 'norm' for his job, but I can't even begin to tell you how helpful & patient he was with me. I hate to sound like a typical female, but as long as the car starts & goes I don't understand a lot of the other perks my beautiful car had to offer. It took us 3 times to get bluetooth set up, as I guess my first name sounds a lot like "cancel" to the car so we had to start over! Finally settled on a name for my phone..it's brand..and it is now functioning perfectly! There were a couple of other things I had no idea about..but Ed & the entire service department that I dealt with were wonderful & I wish I had the words that truly reflected how grateful I am that someone took time out of their day to help me with a few basic questions. That plus a car wash when it was completed..it's the little things that mean a lot..and I thank you all so very much! More

Sent my wife in to get a oil change on her Rav 4, not only did they get her oil change done in under 20 minutes, BUT they washed her car too! Cannot say enough about the AMAZING service we receive w only did they get her oil change done in under 20 minutes, BUT they washed her car too! Cannot say enough about the AMAZING service we receive whenever we come into Destination Nissan! THANKS GUYS! More

Did a great job. On time and at a competitve price. Coffee was good and almost finished reading the paper when my oil change was finished. Coffee was good and almost finished reading the paper when my oil change was finished. More

the customer service experience is a little shaky. I noticed they pulled my car to the bay after they repaired it but after several minutes I hadn't been given me the repair order paperwork so I could p noticed they pulled my car to the bay after they repaired it but after several minutes I hadn't been given me the repair order paperwork so I could pay and leave. I walked over to the glass door to make sure it was actually my car in the bay and noticed the service rep who should have been writing up my bill was rather chatting with several other workers. She saw me look over and said she was working on my paperwork. when I paid to leave the lady who took my payment was also concurrently having a side conversation with another worker. finally, when I went to leave I noticed my car had not been given the free crash wash they offer. I asked the service rep about it and he had the car washed and said since it was drizzling they must not be doing car washes. the prior 3 customers who left before me had all been given car washes so I think in reality they just forgot to do my car or didn't want to be bothered with it. I know very little about cars so I am forced to trust the dealer very much. The little things I noticed yesterday makes me very unlikely to go back to this dealer for service. More

pm work on a recently leased rogue - excellent service - promptness - friendly - price charged seemed appropriate - great experience overall AND car was spotlessly cleaned when complete promptness - friendly - price charged seemed appropriate - great experience overall AND car was spotlessly cleaned when complete More

I called two days before my visit to schedule the service, stating that I had put several thousand miles on it and wanted it checked out. When the service man spoke to me on the day of the visit, he service, stating that I had put several thousand miles on it and wanted it checked out. When the service man spoke to me on the day of the visit, he asked why i "wanted an inspection" since it had passed inspection in September 2013. I explained that I wanted the car checked out, not inspected. He called back to say that only the tires needed to be rotated. I OK'd that and paid $19.95 (he had told me the cost when he called) when I picked up the car. I must say that the young lady that takes the payments is very nice, friendly and polite. More

After purchasing a 2013 preowned Nissan Altima at another dealer. To my dismay, I discovered several problems from the interior lights, bluetooth, and the alternator. I took my vehicle into Destination Nissa dealer. To my dismay, I discovered several problems from the interior lights, bluetooth, and the alternator. I took my vehicle into Destination Nissan and was greeted by Ed. Ed informed me that the issues should all still be covered under the manufacturers warranty and they would make the car right. It took several visits to the Dealership because the parts were on order, but Ed kept me informed every step of the way as to where we were at. Ed offered assistance with a rental car and scheduling to make sure my needs were met. At the end of the day, the car was fixed and runs absolutely perfect. I could not have asked for a better experience from Ed or the service team at Destination Nissan. More

Ed was great...recognized me as a previous customer. My work was covered under warranty so the price was nothing for this service. They were very accommodating. I need to make sure I was able to get to wor work was covered under warranty so the price was nothing for this service. They were very accommodating. I need to make sure I was able to get to work on time and they offered to provide a shuttle if needed. More

I brought my 2012 Nissan Rogue in for an oil change and tire rotation. I was greeted by an advisor (Ed Olarinde) and he wrote up the work order and explained each step to me and asked if I had any questio tire rotation. I was greeted by an advisor (Ed Olarinde) and he wrote up the work order and explained each step to me and asked if I had any questions. I told him no and he asked if I was waiting. I told him yes and he told me to have a seat in the customer waiting lounge, watch TV and have a cup of coffee and he would let me know as soon as my car was ready. The work was finished in a very reasonable amount of time and when Ed came to me with the billing, he explained it to me and again asked if I had any questions. He then wished me a good day, I paid and went to my car and left. A very pleasant experience. More

I had a few problems with my 2005 Nissan. Mark, Service Advisor, was very helpful and honest about the service I needed. He took the time to explain what I needed and why and also what we could wait on. W Advisor, was very helpful and honest about the service I needed. He took the time to explain what I needed and why and also what we could wait on. When you are not a mechanic, you have to truly trust the people who service your car. I would say that I trust Mark and plan on bringing my car back. Great service, thank you! More