Destination Nissan - Service Center

Electronic starter We have a 2011 Cube, love the car - it has an electronic starter & every now & then it wouldn't start. It happened to both me & my husband. After 10 We have a 2011 Cube, love the car - it has an electronic starter & every now & then it wouldn't start. It happened to both me & my husband. After 10+ tries, it would start but then 2 warning lights would come on - ABS & traction. By the time we got it to Destination Nissan, the problem has resolved itself & could not be replicated. It happened again & again it couldn't be replicated - the brake pedal was adjusted, which seemed to fix the problem. 1.5 weeks later it happened again. Brought it in again & this time, when the brake pedal was examined & it was found the signal was not working. So glad they found the problem - such diligence, I'm very grateful for everyone's efforts. More

service with a smile Help at Destination Nissan was extremely helpful with a back order, on my Sentra. They kept me informed by phone as to the time involved with the ord Help at Destination Nissan was extremely helpful with a back order, on my Sentra. They kept me informed by phone as to the time involved with the order. When order arrived at dealership, I was scheduled for service quickly. Service was great and I was satisfied, My car came back to me washed and cleaned and operating perfect. No delays with service. Annette Krebs was friendly and polite, even with all my questions. More

Prompt Service I called the service department on a Saturday morning for a NYS Inspection. It was the last day of the month and I had forgotten about getting my aut I called the service department on a Saturday morning for a NYS Inspection. It was the last day of the month and I had forgotten about getting my auto inspected. I was told that they were all booked up, but if I came over they would try to work me in. Since I needed this inspection I had little choice. In only 45 minutes, to my disbelief, the service advisor summoned me and told me that my auto was finished. Not only that, it had been washed and parked right outside the service door, all ready for me to drive away. As far as I was concerned, this was outstanding service. But, I wouldn't expect any less, as it was typical of the treatment I get every time i bring my auto in for service. Destination Nissan runs a superior service operation with efficent, friendly and highly professional staff. I am looking forward to my next service experience at Destination nissan. More

Excellent Service Took my Rogue in for a routine service check and inspection. I was promptly greeted by Annette Krebs who was friendly and efficient.The car was ready Took my Rogue in for a routine service check and inspection. I was promptly greeted by Annette Krebs who was friendly and efficient.The car was ready at the time she told me it would be, and, as in the past, everything was completed and the car was washed and ready to go. Destination has been a nice change of pace from my other local dealers......I highly recommend them. More

Great service! I decided to take my vehicle to a dealer since 2 other repair shops didn't seem to identify the problem that was causing the noise. I avoid taking my I decided to take my vehicle to a dealer since 2 other repair shops didn't seem to identify the problem that was causing the noise. I avoid taking my car to dealers for service because it seems like they always try to "sell" me something I don't need. All of the employees made me feel very comfortable and Sean was especially helpful in explaining all service charges and how they were determined. While I was waiting, various employees passed by, and all of them were smiling and made a point to say "hello". The service was completed very quickly and at a reasonable price. Overall, it was a very pleasant experience! More

Ran out of inspection stickers! I went for an inspection and oil change. They took me right away without an appointment, even though they were obviously busy. Service was completed q I went for an inspection and oil change. They took me right away without an appointment, even though they were obviously busy. Service was completed quickly too. The one issue is that they were out of inspection stickers! I have to go back another time, and someone will have to run through the inspection again before they can put a sticker on it! I'm leaving in a few days to be out of the country for 2 weeks, and my current inspection sticker will expire in that time. It's very inconvenient to have to go back to the dealership for the sticker when I'm busy preparing for my trip! The service staff was apologetic. More

Destination Nissan EXCELLENT SERVICE! I went to Destination Nissan to have crossbars installed on my Nissan Rogue; immediately upon arrival I was greeted outside by a ve EXCELLENT SERVICE! I went to Destination Nissan to have crossbars installed on my Nissan Rogue; immediately upon arrival I was greeted outside by a very friendly service tech named Sean. Sean listened intently as I explained why I was there and that the reason I made an appointment rather than just "coming in" was because my schedule is a little hectic and I had another appointment I couldn't miss scheduled a few hours later. We then went inside where he wrote up my work order very quickly, at this time I also asked him if the rear cargo protector was now available since it wasn't available when I purchased my vehicle, he told me he would see what he could find and then showed us to the waiting area where he offered my young daughter and me fresh pastries, coffee, popcorn, etc. and a comfy place to sit. While we were waiting he came and checked on us several times and told me that he thought he found the mats I wanted but when he saw them he knew they weren't exactly what I was asking for (he told me he'd give me a call if they ever became available). When it was getting close to time that I needed to leave I approached Sean and let him know that I needed to leave in the next few minutes and he immediately went and found my vehicle (it was in the middle of being detailed-he told them to rinse it off) and immediately brought it to the front. He then finished up my paper work, double checking with me about the price I was quoted over the phone (because I told him when I got there how much I was quoted and it wasn't matching what the product price he had listed)...turns out I was quoted $25 too little over the phone (I told him it wasn't a big deal, I'll pay it) by another worker, so he adjusted the labor cost so it would even out and I'd pay what I was quoted over the phone. After I checked out with the very friendly cashier (didn't catch her name), Sean was waiting to open the door for me, then walked me to my car, opening the door for me to put my daughter in her car seat and waiting around until I was finished so he could shut the door for me too. I left Destination Nissan very happy with the service I received and kicking myself for not purchasing my vehicle from them in the first place! Destination Nissan should be very proud to have an honest, kind, caring, great listener like Sean working for them. Thanks again!!! More

Nice Guy Ed's a nice guy. Very personable and friendly. Dropped my car off for service one morning, Ed called to let me know it ready, and the price that he Ed's a nice guy. Very personable and friendly. Dropped my car off for service one morning, Ed called to let me know it ready, and the price that he quoted me earlier was a little less, saved me about $20.00. Thanks Ed. More

Alignment 1. I would expect an alignment report, how the car was before alignment, (toe in, toe out, camber, front back etc) and how the car was left after th 1. I would expect an alignment report, how the car was before alignment, (toe in, toe out, camber, front back etc) and how the car was left after the alignment. No report. 2. At the end of the alignment of my wife's car, (which took 1 1/2 hours, which was not unusual). My car was double-parked by an employee. I didn't get to leave for a full 1/2 hour afterward. More

Excellent customer service! I have never been to Destination Nissan before. My previous dealer went out of business and my truck is still under warrenty - so I needed a reputabl I have never been to Destination Nissan before. My previous dealer went out of business and my truck is still under warrenty - so I needed a reputable dealer. I read the online reviews of Destination Nissan and decided to take the plunge. I am glad I did! Ed was very attentive to all of my concerns. He explained the entire process thoroughly and called me twice during the day to keep me informed of the repair progress. I would highly recommend this dealership! More