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Destination Nissan - Service Center

Albany, NY

4.6
2,813 Reviews

2,813 Reviews of Destination Nissan - Service Center

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April 07, 2022

The girl Ashley who answered the phone and gave me directions to the service area was lovely to speak to and Luke was very nice and took great care of my car. I will happily bring my car back when it’ More

by serenitygiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Lapins
Apr 07, 2022 -

serenitygiles responded

I didn’t see Luke in your employee list but he also gets 5 stars.

April 07, 2022

Excellent customer service along with knowledgeable staff made the whole service go pretty easy for me. The appointment was easy to make, and the service was done on time. More

by jhn_2448
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Pleasant experience. . Nice people and timely service. The waiting room is very comfortable. I’ve been there a few times and it’s always excellent. More

by CAROL.ATWATER22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Well done. And the free car wash: really nice touch! I would recommend this service to my friends. More

by Axel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Location was on to of everything. From texting. Emails and calling. Explained what needed to be done. They were fast and professional. More

by tejwatie71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
April 04, 2022

The oil change was done without any issues. It was a complimentary oil change so that made it even better. More

by EMOKEV23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember customer service guy as I put my paperwork away, but I did ask him to email me a quote for 4 new tires for our other SUV and he said he would, but never did so I needed up buying the 4 tires elsewhere.
April 01, 2022

Had an appointment early in the morning. Took me right in and got everything done no hassle!! Great experience More

by VICTORGAUDIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
March 31, 2022

Always do a good job. Friendly efficient service. Communicate well and are clear and honest More

by jmholt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
March 31, 2022

My car look brand spanking new. I love it. It looks like I just purchased the car. More

by Sandra Fields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
March 31, 2022

Destination Nissan always treats me and my car respect. i never have a problem getting an appointment and the outcome is always perfect. More

by lolavalentino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Lapins, Stephen Kane
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