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Destination Nissan - Service Center

Albany, NY

4.6
2,821 Reviews

2,821 Reviews of Destination Nissan - Service Center

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November 03, 2018

great service Service was prompt. Eric was polite, and provided thorough service. This is the 2nd time Eric has helped us. We always get the appointment time that i More

by JHERING1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
November 02, 2018

Amazing amazing amazing !!! Your staff continues to provide exceptional service every time I step foot in your dealership. The last time I went for an oil change, the appointment More

by MICAHLAGRANDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Messier
November 02, 2018

Poor customer service The service technician that received my car from triple A did not do a good job following up on my car’s status after the initial call. There was no e More

by 2014NissanPathfinder
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Messier
Nov 23, 2018 -

Destination Nissan responded

I researched our records for November looking for a 2014 Pathfinder that matches this description and was unable to find any record of this visit. Please contact me directly so that I can look into this for you. This kind of issue and lack of communication is unacceptable and far below our Service Department standards. I look forward to speaking with you to address this. Tony Wheeler Service Manager Destination Nissan twheeler@destinationnissan.com 518-438-8182 x1206

November 01, 2018

Overpriced and didnt get my problem fixed Eric was friendly and helpful but my technician was awful. I had a squeaking noise in my suspension and the tech said that it was the dust shield hitt More

by conbuc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Marks, Eric Messier
November 01, 2018

Great customer service Very pleasant experience as usual . I love coming here for service of this vehicle. Would highly recommend to others and would like more coupons pleas More

by gzachary222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier counter very pleasant also, Eric Messier
November 01, 2018

Great Experience as always Staff is always kind and courteous. Very helpful and timely with the work. Everything was explained, and there were no surprises. The waiting area was More

by leandra_payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
November 01, 2018

Quick brake job Had my brakes done in under 2 hours, which was impressive. Eric is always super helpful and keeps me up to date with what’s going on in the shop. More

by ADAMMAKELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
October 31, 2018

Altima I’m a long time Nissan owner, and it is because the cars are very reliable. And the service has always been very good. Everyone is always so helpful. More

by RAE1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
October 30, 2018

Total Satisfaction Genuine staff providing reliable customer service.... When I pull in that garage, I am always greeted with a smile and always feel satisfied with wha More

by sienamay1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wall sold me my Rogue and was a pleasure to do business with!!, Dustin Rose
October 29, 2018

Awesome Service was awesome, Dustin made sure I got in right away and completed the services quickly and efficiently. I would highly recommend Nissan and Dust More

by NVOLPI24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
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