Destination Nissan - Service Center

Bad diagnostic Brought car at destination nissan albany.ny, read a code for bad maf sensor, $684 later they said it was fixed...broke down and now they are saying ba Brought car at destination nissan albany.ny, read a code for bad maf sensor, $684 later they said it was fixed...broke down and now they are saying bad maf and transmission...now won't return my money for the maf sensor and won't return any of my calls...i called the service manager (Toni wheeler) 4 times..they know they were wrong..INCOMPETENCE...DONT BUY A NISSAN WITH A CVT TRANSMISSION... More

great hospitality with quick and courteous service VERY PLEASED WITH EVERYTHING INCLUDING THE WAITING AREA WITH MANY AMENITIES TO ENJOY LOL WATCHED EVERYONE TOTALLY ENJOY THE POPCORN. EXCEPTIONALLY VERY PLEASED WITH EVERYTHING INCLUDING THE WAITING AREA WITH MANY AMENITIES TO ENJOY LOL WATCHED EVERYONE TOTALLY ENJOY THE POPCORN. EXCEPTIONALLY FRIENDLY ATMOSPHERE GREAT TEAM THERE More

Good experience The service guys here are always really friendly and I am trying to help. The service has gotten considerably faster, my biggest gripe used to be tha The service guys here are always really friendly and I am trying to help. The service has gotten considerably faster, my biggest gripe used to be that it would take over two hours for an oil change but that has improved and it took less than an hour the last time for everything including the car wash. They always have snacks and coffee available which is nice. Overall they are very professional. I think the only Annoying part about dealership service is that it tends to be more expensive than other or local garages but I have a lease so I’m only taking it to a Nissan place. Other than the fact that I wish they were a bit cheaper overall they are highly professional and would recommend More

Bad diagnostic I took my 2011 nissan murano to firestone and they diagnosed a bad maf sensor,,so they changed it and cost me $319...light came back on so I took it b I took my 2011 nissan murano to firestone and they diagnosed a bad maf sensor,,so they changed it and cost me $319...light came back on so I took it back...bad maf sensor again..they changed it and told me if it happened again take it to a dealer...light came back on and went to Destination Nissan in albany.ny... $119 for a engine diagnostic...so they changed it and cost me $684 At the end...got my money back from firestone by calling area manager...now destination nissan says it's not the maf sensor it's a bad transmission...i called them many times to get my money back and they won't call back...DO NOT BUY A NISSAN..bad service... More

Fast ,friendly and good service Justin was right there for every thing in and out in 1 hour car was serviced and even washed without my asking.will be back again before summer vacati Justin was right there for every thing in and out in 1 hour car was serviced and even washed without my asking.will be back again before summer vacation More

Fast and efficient I dealt with Eric and he was great! He was fast, clear and efficient. My experience was great! I didn’t have to wait to long and he kept me updated wi I dealt with Eric and he was great! He was fast, clear and efficient. My experience was great! I didn’t have to wait to long and he kept me updated with how my car was coming along! More

Excellent work as always Service is always great as usual, Chad Richardson the service ad visor is an asset to this dealership. Chad always very nice and up with his work Service is always great as usual, Chad Richardson the service ad visor is an asset to this dealership. Chad always very nice and up with his work More

Fast, friendly and knowledgeable service with a smile Chad met me at the door when I pulled up, with a smile on his face. He took my information and confirmed what I was bringing my car in for. He then to Chad met me at the door when I pulled up, with a smile on his face. He took my information and confirmed what I was bringing my car in for. He then took my car and told me that it should be done within an hour. My car was done in 50 minutes! More

Dustin Rose was helpful and friendly. I've always had a good experience here. Test drove the Pathfinder, which was set up quickly. Left knowing the best time to return for my lease return I've always had a good experience here. Test drove the Pathfinder, which was set up quickly. Left knowing the best time to return for my lease return. More

Above & Beyond I brought my car in because it was making a knocking sound from the front drivers side. When I walked in to the service department, I was greeted by I brought my car in because it was making a knocking sound from the front drivers side. When I walked in to the service department, I was greeted by Eric Messier. He was very attentive and listened to what I had to say. He said it would take approximately 1.5 hrs to diagnose and I waited in the waiting room. It was less than 1.5 when he came to me and told me that I needed new front struts. He gave me a print out of the pricing along with other routine safety items that would need to be addressed in the future. I agreed to the struts and he placed the order and I was on my way in less than 2 hrs from the time I walked in. More