Destination Nissan - Service Center

Everything expected! I was completely satisfied with my recent Nissan service at Destination. All work was done quickly and professionally and I was continually apprised I was completely satisfied with my recent Nissan service at Destination. All work was done quickly and professionally and I was continually apprised of the progress. The time passed quickly in their comfortable customer lounge where coffee & tea was available, as well as several different breakfast items. My car was delivered to me beautifully washed. It was a pleasure dealing with destination. More

Had NYS inspection & estimate on minor accident Both people provided courteous and professional service- Eric & Eva. Inspection done quickly and well. I did not have an appointment for the estim Both people provided courteous and professional service- Eric & Eva. Inspection done quickly and well. I did not have an appointment for the estimate on accident repair, and still Eva was attentive and nice and professional. More

Very good They scheduled my appointment at a convenient time for me and the car was ready as they said it would be. For tires mounted and alignment. They scheduled my appointment at a convenient time for me and the car was ready as they said it would be. For tires mounted and alignment. More

NEW TIRES Our service tech was really thoughtful and went the extra mile to make us happy! great price on four new tires and needed servicing of engine. Our service tech was really thoughtful and went the extra mile to make us happy! great price on four new tires and needed servicing of engine. More

Airbag recall service scam Asked by Nissan to bring my 370Z in to have passenger air bag changed although not a recall. They wanted to inspect It. When I was driving home after Asked by Nissan to bring my 370Z in to have passenger air bag changed although not a recall. They wanted to inspect It. When I was driving home after service, I noted the airbag warning light was on. I called the service rep Dustin the next business day. Without hesitation, he told me the light was on before I brought the car in. I told him this was not true and he immediately responded that it was nothing to do with the airbag recall. I told him it no uncertain terms he was an idiot for thinking that. I brought the car back and told them to reset the warning light. When Dustin called, he told me that they did a diagnostic which showed it was not related to the recall and they would ‘only’ charge me for an hour. I told them not to touch anything and I didn’t authorize a repair. He said that it was already done and unless I paid they wouldn’t release my car. After several discussions with Nissan corporate, I retrieved my car. They charged $125 to perform a reset that requires the tech to turn the car on for 7 sec and off for 2 sec then repeat 2 more times. A total of 30 seconds for which they charged $125 for something that they should have done when replacing the airbag. They have apparently done this on others when I checked the BBB and Yelp reviews. More

Quick fix Heard a strange noise in front end of 2016 Rogue. Concerned it was suspension or worse tranny. Turned out to be a loose air deflector. Fixed and on Heard a strange noise in front end of 2016 Rogue. Concerned it was suspension or worse tranny. Turned out to be a loose air deflector. Fixed and on my way after oil change. More

Great! My car broke down 200 miles from home and I was able to make it to Destination Nissan. The communication and care from the service center was amazing. My car broke down 200 miles from home and I was able to make it to Destination Nissan. The communication and care from the service center was amazing. I can’t say enough good things about them. Eric was professional and compassionate. He helped keep me calm during a stressful situation. He is fantastic at his job. I would recommend Eric along with the entire staff at Destination Nissan. Wonderful service! More

April 2019 Service personnel were very nice and professional. Also, Bob the gentleman that drove me and picked me up from work was great. My Rogue was repaired Service personnel were very nice and professional. Also, Bob the gentleman that drove me and picked me up from work was great. My Rogue was repaired, but three service calls since I got my car in September is a little much. Especially, since it was for the same issue. I feel that the sensor should have been replaced at the previous time the car was given 2 updates. More

Oil & filter change Good service, done fast, and no hard sell. We live quite far away from Destination, so getting in and out in a timely manner is important Good service, done fast, and no hard sell. We live quite far away from Destination, so getting in and out in a timely manner is important More

oil change and tire rotation Appointment was made and kept, no waiting to get into the shop. Service took less time than estimated. Service rep kept me updated on service. Appointment was made and kept, no waiting to get into the shop. Service took less time than estimated. Service rep kept me updated on service. More