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Destination Nissan - Service Center

Albany, NY

4.6
2,813 Reviews

2,813 Reviews of Destination Nissan - Service Center

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May 16, 2022

When I originally called, it was not marked that I would be waiting for my vehicle. It was marked as a drop off. I called that morning to confirm and I spoke to Luke. I assured him that I had to be out of t More

by FRANDRIANO215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022

This dealership’s service department is the worst. They dont explain their charges and they just surprise you when you show up to pick up your car. More

by VICTORIASWEATLAND
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lucas Lapins
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

It was an excellent experience. I was in and out in no time for my oil change. Got a same day appointment. Very happy. More

by malrr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane
May 11, 2022

I had my vehicle service yesterday. I talk to Chad Richardson. I had quire of bit of work done on my truck. Chad and the entire crew did a great job and got me out as fast as they can. More

by WILLIAMBRODERICK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dunks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane
May 11, 2022

It was an excellent. Luke was very professional and everything went really nice and smooth. More

by imrangul02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022

I love the ease of scheduling service online. The service staff are always friendly, knowledgeable and keep me informed on their progress with my car. More

by DEBKAMPFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
May 11, 2022

I had a problem with my car and it was good service got what I needed to get done More

by mcampaner777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

The staff were incredible, everything ran smoothly, and everything was explained very well about what to expect. Super professional and was happy with the service. More

by jhawkinshill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Meliak in Rental
May 10, 2022

Chad was so helpful! ! He explained things so well and made it easy to understand. More

by EDNAMAE.REILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Stephen Kane has been my Nissan service rep. for three years. I know that I can count on Steve to let me know exactly what service my car needs and leave me feeling confident my car will be prop More

by JJKELLY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
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