Destination Nissan - Service Center

Great experience While there for an oil change, a new Murano caught my eye. It had all the options my current vehicle didn’t have. Jim Desantis helped us and we were While there for an oil change, a new Murano caught my eye. It had all the options my current vehicle didn’t have. Jim Desantis helped us and we were able to bring it home the following day! More

Front end brake pads and rotors replaced The staff were friendly and courteous. My service was completed before the time I was told it would be finished. The waiting area was comfortable The staff were friendly and courteous. My service was completed before the time I was told it would be finished. The waiting area was comfortable and coffee and tea were available. More

Repair inoperable window I was in and out in less than 45 minutes. Eric in the service center was excellent. He was extremely courteous and friendly. He even apologized for my I was in and out in less than 45 minutes. Eric in the service center was excellent. He was extremely courteous and friendly. He even apologized for my having to come in. More

Professional and work done in a timely manner. Customer rep was professional and informative of repairs being made. Customer rep was professional and informative of repairs being made. Thank you Customer rep was professional and informative of repairs being made. Customer rep was professional and informative of repairs being made. Thank you very much again. More

Great Service I always enjoy coming here to have my Nissan Altima service. The service agents are quite knowledgeable and explain everything quite well. Service has I always enjoy coming here to have my Nissan Altima service. The service agents are quite knowledgeable and explain everything quite well. Service has always been efficient and fast. The waiting area is always clean with well-stocked snacks and beverages and the free wifi is never slow. This is quite important for people who need to conduct business or simply use the wifi for pleasure. I have always been satisfied working with Eric or any other of the service agents. More

25,000 mile Service The service was excellent. Quick yet thorough and complete. My service advisor was highly knowledgeable and friendly and kept me apprised of the st The service was excellent. Quick yet thorough and complete. My service advisor was highly knowledgeable and friendly and kept me apprised of the status of my vehicle the entire time it was being serviced. More

I had a simple issue that required a simple solution, but no I was quoted a ridiculous amount for parts and labor for something that did not need replacing. Just 2 screws and that would have fixed the issue. Som I was quoted a ridiculous amount for parts and labor for something that did not need replacing. Just 2 screws and that would have fixed the issue. Something that would cost $60 somehow turned into $351. I walked away. More

oil change/inspection The service guys at destination are friendly and helpful always. They work hard to make it easy for me, and it is very much appreciated. The service guys at destination are friendly and helpful always. They work hard to make it easy for me, and it is very much appreciated. More

Wonderful Steve answered questions, thoroughly explained options and was very courteous. He was timely in his updates regarding my car. He was a pleasure to wo Steve answered questions, thoroughly explained options and was very courteous. He was timely in his updates regarding my car. He was a pleasure to work with! More

Inconvenient service Took my car in for a day service- ended up being there 4 days. No rental or loaner given unless I paid. Ended up having to then take my car to Honda f Took my car in for a day service- ended up being there 4 days. No rental or loaner given unless I paid. Ended up having to then take my car to Honda for a warranty repair. Won’t be taking it back to Albany again. Dustin was good about updating me but in the end it was just too inconvenient for us, and I had to pay way more for the diagnostic fee then I feel I should have. More