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Destination Nissan - Service Center

Albany, NY

4.6
2,810 Reviews

2,810 Reviews of Destination Nissan - Service Center

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August 23, 2020

Service was very organized, efficient, and quick (considering all the extra stuff they have to do for the COVID precautions.) Steve was helpful, and kept me informed. More

by l.carusone.jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
August 21, 2020

In for NY State inspection. Eric explained everything clearly and professionally. I've dealt with Eric before and he's always been excellent. I'll look for him again the next time I come in for service More

by J-GIBSON-1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
August 21, 2020

I had an okay experience until Steve took over. Then my experience changed and I was more satisfied with my visit. Steve was very kind. More

by cc.holmes1144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
August 21, 2020

They try to steal peoples money sell a job They make me pay for Recall 170 They make me pay for battery for key 150 Even because I have a warranty’ They told me I have to change the brake pads There are 2 More

by elisgjoni31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane
August 21, 2020

Always satisfied when my Altima has service performed at Destination Nissan. Slightly disappointed that my vehicle was not washed upon service being completed. My Altima was ready for a bath. More

by DMURRAY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

Very pleased with the service department.They took care Very pleased with the service department. They took care of us right away even though the computers were down. The reason I buy my cars there is b More

by darlenestvr9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane
August 20, 2020

I always bring my car to Destination Nissan for routine maintenance. People in service dept. are awesome. They are very knowledgeable and professional. They always telling you what needs to be fix and dis More

by RYEL_PANGHULAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

Eric was very accommodating and professional. I accidentally made an appointment at the wrong location, but he made time for me and my car anyway. He got me in right away and I had a very short wai More

by Marclyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
August 20, 2020

Stephen, Eric and Tony are extremely professional. They greet you promptly upon arrival, often by name. They strive to get work done promptly and professionally, keeping you informed on the progress of the More

by PMILES2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wheeler, Eric Messier, Stephen Kane
August 19, 2020

Everytime I get my car looked at it’s by Eric. He is always recommending extra things that will need to be fix soon with my car. I always know how much I will need to pay to fix any extra services whic More

by nevilfrancessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
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