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Destination Nissan - Service Center

Albany, NY

4.6
2,810 Reviews

2,810 Reviews of Destination Nissan - Service Center

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October 04, 2020

Staff is nice Eric kept me updated on my car and the service,Eric emailed me my car information,waiting area is clean and wipe down. More

by DIAMONDMIMI11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
October 02, 2020

Oil change took 2 hours.Forcing tire rotation on me.Promising car wash for a year now.Blamed virus on reason why no car wash.Ladies room filthy. More

by LindaMichal65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Kane
October 02, 2020

Service representative was very pleasant and kept me informed when I was waiting in the service lounge. When the car was complete, Eric reviewed all worked done and gave a heads up on replacement filt More

by taxman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Messier
October 02, 2020

Actual technician who performed diagnostic procedure did no speak to me directly, neither allowed to testing area for on the fly feedback, Eric the receptionist tech was excellent as usual, very thorough, More

by Mourad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Messier, Eva Dacier
October 02, 2020

Work was done really quick the rep I was dealing with was super nice and kept letting me know the progress on my car and the work being done More

by ANTHONYMERRILL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Messier
October 01, 2020

Chad & Tony went above and beyond to make sure that everything was completed correctly when I brought in my car. I always expect and get the greatest service from both Chad & Tony. More

by ETHACKRAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wheeler
October 01, 2020

Service rep was very pleasant, vehicle was done in a reasonable time frame. They were ready at appointment time and I was out in time. More

by PROBERTS323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
October 01, 2020

Thankful I opted for an extended coverage. Steve was very helpful,he explained what was happening and what was needed to correct the issue, got me on my way. No charge!!! More

by Nissangirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
September 30, 2020

Great, efficient, friendly service! I usually hate going to get my car serviced, but it was a fast, easy experience. I will always bring my car here! More

by KSIKORA22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
September 30, 2020

Eric was a pleasure to work with, he was informative, patient, and reviewed the entire service plan with me. I give Eric a ten plus. More

by lettie911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
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