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Destination Nissan - Service Center

Albany, NY

4.6
2,826 Reviews
Call Service Center (518) 438-8461

2,826 Reviews of Destination Nissan - Service Center

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August 06, 2025

The Nissan dealership sent me a text reminder that it was time to have tires rotated and oil changed. My husband took the car in, I wasn't there, but it seemed that all involved were pleasant and helpful. More

by lorirobbuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilky Leger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Destination Nissan responded

Thank you for your positive feedback. We're glad to hear that your husband had a pleasant experience and that our team was helpful. We appreciate your trust in us for your vehicle maintenance needs.

August 05, 2025

Great service & Staff! Ask for Jeff if interested in buying, and ask for Mark if in need of service! More

by evanwilliams1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lewtschenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Destination Nissan responded

Thank you for your positive feedback! We're glad Jeff and Mark provided you with a great experience. We appreciate your recommendation and look forward to assisting you again in the future.

Aug 12, 2025 -

Destination Nissan responded

Thank you for sharing your positive experience. We appreciate your trust and look forward to assisting you in the future.

July 16, 2025

Very friendly, fast and thorough. I will certainly be back and refer friends and family More

by aja128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Destination Nissan responded

Thank you for trusting us with your vehicle. We’re thrilled to hear you had such a great experience. We look forward to seeing you again and appreciate your referrals!

July 02, 2025

Another great service visit! Dylan assisted me today with professionalism and efficiency He was easy to work with and got me done quickly. He is a great asset to an already fant More

by hroselan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Sirtori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lewtschenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan in service
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Jul 22, 2025 -

Destination Nissan responded

Thank you for your kind words and for recognizing Dylan's performance. We're thrilled to hear you had a great experience and that our dealership continues to exceed your expectations. We appreciate your loyalty and look forward to serving you again.

June 22, 2025

Always so accommodating and friendly. . your car is always ready when they say it should be and no surprises. More

by Theresa.decker58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Jul 22, 2025 -

Destination Nissan responded

Thank you for your kind words. We’re glad to hear you find our team accommodating and reliable, and that your car is always ready on time. We appreciate your trust and look forward to serving you in the future.

April 11, 2025

Will never go back. Whoever answers the phones in the collision center (other than Kevin) when checking in on repairs are extremely rude. They don’t call back when they More

by ADK46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Seckler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoagland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2025

Chad Richardson is a true customer service professional in all respects. He took care of my service visit in a timely manner and throughly explained everything. He is a great asset to a very well run deale More

by hroselan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lewtschenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoagland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Destination Nissan responded

Thank you for your kind words about Chad! We're thrilled to hear that he provided you with timely service and thorough explanations during your visit. It’s great to know that you consider him a true customer service professional and an asset to our dealership. We appreciate your recommendation and look forward to serving you again in the future!

March 28, 2025

For some time, I have had my Nissan Rogues serviced at Destination Nissan in Albany and have always found them very helpful and respectful. Recently, I encountered an untimely problem with my Rogue. The More

by Jsg85
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Destination Nissan responded

Thank you for your wonderful review! We’re so glad you have consistently found our team at Destination Nissan in Albany to be helpful and respectful. We are so happy Mike and the Service Department were able to assist you in resolving the recent issue with your Rogue. Your gratitude means a lot to us, and we appreciate your continued trust in our services. We look forward to serving you again in the future!

March 23, 2025

I had a very wonderful and polite experience with Chad and team at this dealership . More

by debbie10181961@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Destination Nissan responded

Thank you for your kind words about your experience with Chad and our team at the dealership. We strive to provide wonderful and polite service to all our customers, and it's great to hear that we met your expectations. Your positive feedback motivates us to continue delivering exceptional service. We look forward to assisting you again in the future!

March 17, 2025

Best customer service, also the service is good. Appreciate the way Chad takes care of customers. More

by Seon.nonzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Destination Nissan responded

Thank you for your review and that Chad took such great care of you. We strive to provide excellent service to all our customers, and it's rewarding to know we met your expectations. Your appreciation motivates us to continue delivering the best possible experience. We look forward to serving you again in the future!

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