Destination Nissan

Great dealership who presented me with a deal on a new grand caravan that I was more than pleased with. Almost a 1000 dollars saved over next deal I found!!! grand caravan that I was more than pleased with. Almost a 1000 dollars saved over next deal I found!!! More

Need to add additional cashiers. 4-5pm is busy as people pick up cars that were serviced during the day, I was in a line of about 8 people for over 20 minutes just to pay for my oil change. pick up cars that were serviced during the day, I was in a line of about 8 people for over 20 minutes just to pay for my oil change. More

Matt Dyer was a good salesperson and was not pushy. He didn't get frustrated when i told him I didn't really want a Ram but wanted to do my due dilligence. I also test drove trucks on two different days didn't get frustrated when i told him I didn't really want a Ram but wanted to do my due dilligence. I also test drove trucks on two different days and came back 3 times. Overall i had a good expereince and everyone was very friendly and not pushy. More

Great experiance from the minute I walked in the door. Joe Amash assisted with every aspect of the sale. I am pleased with the service and the product! Thanks Albany Dodge. Joe Amash assisted with every aspect of the sale. I am pleased with the service and the product! Thanks Albany Dodge. More

as usual the service rendered by albany dodge was excellent. the wait time for the completion of the oil chsne was minimal and i never have any doubts about the thourghness of the service staff. i do excellent. the wait time for the completion of the oil chsne was minimal and i never have any doubts about the thourghness of the service staff. i do have a complaint regarding the sales staff however as the tires that came with my new vehicle purchase were crap (the tire brand was kuhmo)and had to be replaced after 19,000 miles. the sales staff basically provided me with lip service and while waiting for them to re-contact me (as promnised) my tires got to the point where they were unsafe to drive on. one member of the sales team told me there were no issues with my tires and that i should just continue to drive on them, however i went to a tire retailer and all four tiresa were beyond the wear bars. sfter informing my sales contact of this, he asked that i give them a chance to see if they could get me a price break some where and thats the last i heard from them. i place this lack of responsiveness on the shoulders of the manager of the sales department. apparently his concern and those of his staff is to sell new cars and never follow up with customers concerns. agAIN, I would like to state that the service staff is as good as any around, but the actions (or lack thetreof) by the sales teem gets an F rating by me. More

I purchased a used Jeep Liberty. I love it! My I purchased a used Jeep Liberty. I love it! My experience with Roop Singh was an excellent one. He was very and extremely and did I mention excepti I purchased a used Jeep Liberty. I love it! My experience with Roop Singh was an excellent one. He was very and extremely and did I mention exceptionally friendly. He showed me a vehicle I immediately fell in love with. One negative aspect I would say is that Roop doesn't provide you with information you ask for. He did not immediately offer the price of the vehicle. Nor did he supply me with the car facts which I still have not yet received. My experience with Tyson Mannix was equally as great as Roop. Tyson was very friendly and personable. I too have a problem with Tyson because I asked him for a copy of the car facts and he has yet provided me with one. My bad on my part. I experience a brief encounter with Rick Rigney in the service department for some work on the vehicle. I feel comfortable with his knowledge of the vehicle and he assured me that if I have any problems with the vehicle, to bring it right back to him. Hopefully, when I got back to Dodge, I will be able to get a copy of the car facts. :) More

I had lost my email from my droid and the print out from my computer for my free oil change and tire rotation, this was offered to me because it was my birthday. I indicated this as I scheduled my appointme my computer for my free oil change and tire rotation, this was offered to me because it was my birthday. I indicated this as I scheduled my appointment. The employee Chris said he would look into this on the next day, which is my appointment day. On the appointment day Aimee told me that she can not pullup the email and that she would need the code from the email.( I finally found the original email after bringing the truck home and paying $26.95) There is no code in the email, so Aimee could of fixed the bill so that I would not have to pay anything. I would used the coupon in the correct time span, if Aimee used some customer satisfaction, after all I drove 17 miles from Clifton Park to Albany and returned. I passed a Dodge dealership along the way in Latham,and countless oil changing business too numerous to count. If I had went to the closest Dodge dealership and asked them to honor the Albany Dodge coupon without the coupon they might of said "yes". Especially if I promised them my business in the future.I have had no issues with Albany Dodge in the pass 2 years, but there's a first time! More

Annette was wonderful in the service department. She kept me in the loop with what was needed to be done with my car and told me what I didn't need to spend money on. Also, she checked for any recalls and or me in the loop with what was needed to be done with my car and told me what I didn't need to spend money on. Also, she checked for any recalls and ordered the part. I felt comfortable dealing with her, and I will be back again. More

Joe was very helpful. All the information we needed was presented, the wait was a little long to pick up the truck and sign the final papers, but they were very busy. presented, the wait was a little long to pick up the truck and sign the final papers, but they were very busy. More

We recommend Albany dodge because after looking at several other dealers, this was the best. We originally went to Albany Dodge and loved the truck we saw but wanted to shop around. Lorrian worked pat several other dealers, this was the best. We originally went to Albany Dodge and loved the truck we saw but wanted to shop around. Lorrian worked patiently with us throughout our stressful process of buying a new vehicle. We now can say we are ecstatic about our new truck and really love it. We couldn't ask for anything more from a dealership. More