Destination Nissan

I was very pleased with my new car purchase from Albany Dodge. The car was very clean and ready to go when promised. Would have liked to receive more money for my trade in and more money off the price of t Dodge. The car was very clean and ready to go when promised. Would have liked to receive more money for my trade in and more money off the price of the car but all in all pleased with my purchase. More

Your shop rate of $92 an hour seems high. Also you charge more for your parts than outside mechanics. I bought my vehicle at Albany Dodge and have kept probably 95% of my work there over the last 5 years. I more for your parts than outside mechanics. I bought my vehicle at Albany Dodge and have kept probably 95% of my work there over the last 5 years. I like the continuity and the fact that all my maintenance records are in one place with the original vendor. Having said all of that, I have occasionally quoted outside mechanics on a job here or there, depending on what the work is. Without fail, every other source is less expensive (often by a large margin ) than Albany Dodge. Example: last week You quoted me $800 something for the replacement of my rear A/C evaporator. I got 2 other quotes, one was $650. And the other was $540 for the same job. As I said, I do try to keep my work with you, but when there is a $300 disparity (nearly 40%), that is too much. If it were 5 or 10% more, I would still keep the work with you , but not when you're 40% higher. Otherwise , I am very happy with Albany Dodge and have had a very good experience from purchase to payoff and most "senior car" maintenance and repair work. Keep up the great work, but please take a hard look at your repair and maintenance charges. More

I will never buy another Dodge, let alone send anyone near Albany Dodge. This was the worst buying experience ever. Bought a used Dodge Diesel truck with 26,000 miles on it. At the time of sale we asked near Albany Dodge. This was the worst buying experience ever. Bought a used Dodge Diesel truck with 26,000 miles on it. At the time of sale we asked for an extended warranty. Were told we couldn't purchase one. Had to return two days later because the truck tires were completely dry-rotted. Had to argue with Albany Dodge to have them replace the tires. At that time we were told we could have purchased an extended warranty, but it was too late now. Had MANY, MANY issues with the truck. Over $2,000.00 of repair work and Dodge STILL couldn't figure out what was wrong. Found out the truck had been used for plowing and they tried to hide it ( no wonder they didnt want to sell us an extended warranty). When we tried to lodge a complaint with Dodge, we got a call from a (very nice) gentleman in India who did not speak English very well and could not understand what we were telling him. Horrible, horrible experience. We traded that truck in on a Nissan Titan and have never looked back. American car companies wonder why they are in trouble? It's nonsense like what we went through with Albany Dodge. We were told at some point the gentlemen who sold us the truck had retired. But not a single person, from sales to service treated us well at Albany Dodge. More

buying our new van was a great experience with the help of Joe! I would reccommend Joe and this dealership for any future car purchase. of Joe! I would reccommend Joe and this dealership for any future car purchase. More

Our experience was great, our sales man larry costillo was friendly and helpful to the extreme. He was not pushy he worked with us for over 3 hours to find the right vehicle for us then worked with us for was friendly and helpful to the extreme. He was not pushy he worked with us for over 3 hours to find the right vehicle for us then worked with us for the fallowing wee to get the best deal on the 2012 dodge ram pick up. Suzann and Tyson were extremely helpful on getting us the financing we could afford and kyle ohlidal and alan diamond were vary helpful to larry and the devoe family on getting the truck we were looking for. i think all in all this was the best experience we had ever had at a car dealer ship.. thanks to all of you our new family. thanks from, kevin devoe melissa devoe shannon devoe megan devoe More

Lorrian filled every expectation of ours. She is wonderful! We will definately do buisness with Albany Dodge in the future. Thank you Lorrian and the Albany Dodge team! wonderful! We will definately do buisness with Albany Dodge in the future. Thank you Lorrian and the Albany Dodge team! More

very good service always gets the job done in good time even when i am waiting they seem to get it done pretty quick and correct even when i am waiting they seem to get it done pretty quick and correct More

I am not sure why. maybe I am just unluckey everytime I need to come in for service it is a horrible experience.A simple oil change should not take a hour and a half when you are now required to schedule a need to come in for service it is a horrible experience.A simple oil change should not take a hour and a half when you are now required to schedule an appointment.I was in this past saturday for an inspection and it took 2 hours.40 mins of which my car sat in the bay finished before the service person brought me my bill so I could pay.Previously i have had experiences with my dodge ram that had a leaky shock.nothing major it was a warrenty issue.they did not have the part and ordered it. the part came in and I scheduled an appointment for the repair.upon arrival I told annette what I was there for. I left the vehicle because my mother was dying in the hospital.I came back to pick it up in the afternoon and annete told me yes you have a leaky shock.the truck did not get fixed and sat there all day.she went outside and would not come back in until I left.I have purchased 4 vehicles with you in the last 6 years and don't think I will buy anymore from you.everyone who walks in there on a saturday morning seems hungover,or miserable.the people in the service dept. always seem to drop the ball. More

My car was done earlier than promised. Great work at a great price. Being able to drop my car off before work and pick it up after work was great. great price. Being able to drop my car off before work and pick it up after work was great. More

This was my first car purchase and Kyle did an excellent job making it a great experience. He was friendly and very helpful, he even came in on his scheduled day off to finish the deal. Very personable and job making it a great experience. He was friendly and very helpful, he even came in on his scheduled day off to finish the deal. Very personable and he was always available if I had questions or concerns. Kyle made me feel comfortable and helped me get a great deal within my price range. I would definitely recommend his services to anyone looking to have a positive and stress free car buying experience. Two thumbs up! More