Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Made appointment for oil change and 12000 mi. checkup with tire rotation. My truck was taken with only a short wait. Service was performed in a reasonable time frame. Service writer was friendly and cou with tire rotation. My truck was taken with only a short wait. Service was performed in a reasonable time frame. Service writer was friendly and courteous. Overall I was satisified with the experience. More
Joe took the time with us and really worked to get us a deal. We had been to another dealership and had gotten the run around. We went to Albany Dodge a few days later and the service was so much better. deal. We had been to another dealership and had gotten the run around. We went to Albany Dodge a few days later and the service was so much better. They made sure we were taken care of before we left and they spent time with us looking at all our options. More
It was fine, I personally would have liked to have a remote then extra headphones just cause extra headphones aren't that much money to buy where the remote for the '08 T'n'C runs $60+ shipping. Sorry, remote then extra headphones just cause extra headphones aren't that much money to buy where the remote for the '08 T'n'C runs $60+ shipping. Sorry, Other then that problem everything was fine More
Kyle worked with us and did a great job in getting me a vehicle and was congenial and very pleasant. He did not badger me into buying a car but gave me a great deal and I would recommend him to anyone. I vehicle and was congenial and very pleasant. He did not badger me into buying a car but gave me a great deal and I would recommend him to anyone. In fact already have. Albany Dodge gave us no problem delivered when they said they would. More
Treated excellently from the moment i entered the Treated excellently from the moment i entered the showroom....no high pressure, just informed help as I ordered a new Durango. Sales and financing Treated excellently from the moment i entered the showroom....no high pressure, just informed help as I ordered a new Durango. Sales and financing assistance was friendly and professional, and prompt. Mike Vitallo was a great help throughout the process, asking the right questions and offering good advice. More
Long story short, my visit started on a very poor note, I had set up an appointment to test drive a car at 7pm the night before the test drive, arrived for test drive the next morning at 10am and was told th had set up an appointment to test drive a car at 7pm the night before the test drive, arrived for test drive the next morning at 10am and was told the car was sold and delivered already. Test drove something else that Kyle suggested, although it met my needs it had some problems and I was upset about the vehicle I was supposed to be driving not being available. I let Kyle know this was really bothering me and it turned out that the vehicle I was supposed to test drive was actually still there, but there was a ton of confusion as to where it was. Not sure how you lose a car? Kyle was very nice though and it all turned out Ok, I purchased the car I originally was after for a reasonable price. Kyle took care of everything very professionally. Kyle was a low pressure salesmen, and took care of everything I asked for, I would highly recommend asking for him if you're looking for a car. More
When I got my truck, there were greasy finger prints on the door handle and on the back seat. The drivers floor mat had greasy foot prints as well. I understand working on vehicles your hands and shoes c the door handle and on the back seat. The drivers floor mat had greasy foot prints as well. I understand working on vehicles your hands and shoes could get greasy but come on before releasing it to the customer one should do a check over to make sure if the inside of the vehicle gets greasy one should clean it. The same goes on the body. I cleaned greasy prints off the hood and fenders when I got home. When I mentioned and showed Tony about the grease in the interior he sent it back to the shop to get it cleaned up. He did apolizied about the grease. More
I purchased a used car from them in July on the internet. They delivered it the next day from Albany to where I live in Watertown,ny. From the first day they delivered it I had problems with it. Called th They delivered it the next day from Albany to where I live in Watertown,ny. From the first day they delivered it I had problems with it. Called them the next day and they were very rude and said they will not fix it and hung up. Called 2 more days they ignored me. As of now I have the attorney general on them. I have 3000.00 dollars worth of repairs that they will not fix. 1372.00 for front end struts and 1000.00 for rackin pinion and tire pressure monitors burned out at 150.00 a tire and the tires on the back are bad. So I have to replace all 4 tires at 700.00 for them. Also the hood of the car is all hood damaged with stone marks all over it. I will spread their unfairness and their terrible customer service. They should be ashamed after I explained to them I was 2 months looking for a car for what my insurance company gave me for a totaled car. And I spent over 1500 renting a car until I found one I could afford for the estimate the insurance gave me. THEY R CROOKS !!!! STAY AWAY!!! THEY HAVE NO CONCERN FOR THE CUSTOMER AFTER PURCHASE. THEY WILL REAP WHAT THEY SOW!!! More
Joe was top notch across the board...He was friendly right at the beginning, and he remembered me when I came back (I was busy that day I took trucks for a test drive). Joe has continued to go above and right at the beginning, and he remembered me when I came back (I was busy that day I took trucks for a test drive). Joe has continued to go above and beyond the call of duty. I will definitely recommend him to friends and family, and will return to him when I'm ready to purchase something newer. More
Kyle was an excellent salesman. His professionalism and friendly manner made for a pleasurable buying experience. He did a great job coordinating the sale of my new Dodge Dart. Most importantly he helped w friendly manner made for a pleasurable buying experience. He did a great job coordinating the sale of my new Dodge Dart. Most importantly he helped work out an agreeable price that no other salesman/dealership could offer in the local area!! I highly recommend Kyle and wish him success in the future! More