Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was allowed to take delivery of a vehicle which clearly had a serious problem, i.e. passenger air bag was not functioning. When I tried to get the problem fixed, it took weeks to get the part from Nissan. had a serious problem, i.e. passenger air bag was not functioning. When I tried to get the problem fixed, it took weeks to get the part from Nissan. When I finally was able to bring the car in, the loaner car which I was promised took over an hour and a half to get and I was late for an appointment. I specifically told the service rep that I could not be late. Let me say that Nissan customer service was completely ineffectual. It will be a long time before I consider another Nissan vehicle. More
Annette allowed me to schedule a service appointment that met my schedule and needs. Annette was at her desk when dropping my car off for service which allowed for immediate check-in and service performance met my schedule and needs. Annette was at her desk when dropping my car off for service which allowed for immediate check-in and service performance. The service was performed within what I expected the time to take for completion. Annette was friendly and attentive. She exceeded my expectations and is the reason why I look forward to bring my car back to Destiation Nissan (service). More
This was the most pleasant purchase of a vehicle I have ever had!!! They actually care about you the person and what you need. Never before I have had such a fast and effecient process in buying a new car ever had!!! They actually care about you the person and what you need. Never before I have had such a fast and effecient process in buying a new car!!! Thank you so Much!! More
I came into this dealership and my first impression was very great, it was very clean and i had someone walking up to help me within minutes of looking on the lot. He was very polite and personable, and he very great, it was very clean and i had someone walking up to help me within minutes of looking on the lot. He was very polite and personable, and he really listened to what i was interested in the new car having. He showed me the 2013 Nissan Altima. He offered for me to take it for a test drive and he really took his time in letting me know about all the key features the car had and i didnt feel rushed at all. The dealership was able to give me a great deal with my trade in and my payments actually ended up to be less than what i had thought. And when i came to pick up my car i checked it over real good and i couldnt find a thing wrong with it. My salesman even called me after i had the car home to make sure I was satisfied with my purchase. It made me feel good to actually know he cared enough to call me like that. Im really glad that I chose Destination Nissan for my new car purchase and I highly recommend! More
My appointment was 8:30 for my 30,000 mile service and I was out of there within 90 minutes. The service department staff was very professional, courteous and helpful. was out of there within 90 minutes. The service department staff was very professional, courteous and helpful. More
Stephen Liu is an upbeat, positive guy. He even cleaned Stephen Liu is an upbeat, positive guy. He even cleaned the engine cover himself because of a little complaint from me at the day we pick up the car Stephen Liu is an upbeat, positive guy. He even cleaned the engine cover himself because of a little complaint from me at the day we pick up the car. Even though he is new there, and may need some help from his professional co workers such as his manager, Tyson, It was his enthusiasm that contributed the deal. More
Had prompt and fast service. Overall high ratings with bright and clean service area. I will be back in the near future. I wish you would carry Dodge, Ram, and Chrysler products. bright and clean service area. I will be back in the near future. I wish you would carry Dodge, Ram, and Chrysler products. More
I went to Destination Nissan on Monday, April 8th, 2013 to find out the possibilities of trading my 2011 Kia Sorrento in for a new lease. We met Ricki and from the start he was great to deal with. I thin to find out the possibilities of trading my 2011 Kia Sorrento in for a new lease. We met Ricki and from the start he was great to deal with. I think he has great customer service skills, he was very accommodating to me. I would recommend Ricki to my friends and family. The only disappointment was that my lease only had 8958 miles on it, I think I should have had a greater lease hand in price. But that was not Ricki it was his manager Tyson, but I also think Tyson is a good Manager. I would recommend him and the dealership also. Thanks Linda Huneau More
I was doing the oil change at Destination Nissan. I was late for around 45 min due to some schedule changes. Chris was very accommodating and got me served immediately. I'm very satisfied with the service late for around 45 min due to some schedule changes. Chris was very accommodating and got me served immediately. I'm very satisfied with the service quality and will definitely come back when the next service is due. More
Again, thank you to Annette and the technician who worked on my air conditioning on my Jeep. Annette knew exactly the work that needed to be done and provided me immediately with a fair price quote for the j on my air conditioning on my Jeep. Annette knew exactly the work that needed to be done and provided me immediately with a fair price quote for the job. The job ended up costing less than the quote! They are very responsible, honest and dedicated at Destination Nissan. I am also amazed at the number of technicians and speed they are able to service so many vehicles. Because of the faith and trust I have in Annette, I always feel I have "no worries" bringing my car for service to Destination Nissan. J. Walsh, Delmar, NY More











