
Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The service requested was an oil change and to check and top off all fluids. I specifically asked the customer service rep to have the technician top off the antifreeze because the level was at the minimum top off all fluids. I specifically asked the customer service rep to have the technician top off the antifreeze because the level was at the minimum mark. When I got home after the service appointment, I checked the antifreeze reservoir and it was not touched. I called Destination Nissan and asked if I could bring the car back to have the antifreeze topped off. They said no problem. My wife drove the car back a couple of days later and requested the antifreeze be topped off. A technician tended to the car. When my wife came home, I checked under the hood and the reservoir level was only slightly higher. I give up!!! Why couldn't you simply top off the level to the max indicator which is where it probably should be as per the owners manual???? Who has the time to make a return trip for such a simple thing that should have been addressed the very first time? What is even more frustrating is that I specifically asked for the reservoir to be topped off. Your level of service could be top-notch but when simple things like this get over looked, the overall service reputation takes a major and unnecessary negative hit. Do you agree? More
Joe from the start very friendly. He worked so hard to get me into the vehicle that I wanted. I would send all my friends and family members to him. get me into the vehicle that I wanted. I would send all my friends and family members to him. More
Came in for a lease of a Nissan Rogue. Staff was extremely helpful, staying late to get us all of our needs met and questions answered. Even when an error was made, they did everything required to extremely helpful, staying late to get us all of our needs met and questions answered. Even when an error was made, they did everything required to correct it. More
Joseph Was very friendly, very informative, honest and did the best he could to accommodate us as buyers. He showed us a big verity of car in a very professional matter. did the best he could to accommodate us as buyers. He showed us a big verity of car in a very professional matter. More
It was a great overall experience, I will definitely come back and recommend to others. Even though it was busy, Joe took his time with us and got us what we needed. back and recommend to others. Even though it was busy, Joe took his time with us and got us what we needed. More
Brought the Nissan in for my 1st service with Destination Nissan. The service manager (Tony) was kind and easy to work with, but the amount of time had taken for a simple oil change and tire rotation was una Nissan. The service manager (Tony) was kind and easy to work with, but the amount of time had taken for a simple oil change and tire rotation was unacceptable, especially given that I had an appointment. The 90-minute wait for the simple maintenance service will make me think twice about bringing it back to Destination. Unsure if this is typical or unusual. Recommend them for the larger maintenance service intervals, but would recommend Jiffy Lube to others looking for a quick oil change or tire rotation. John More
I went for an oil change and their customer service and the quality was excellent. This is the first time I went to this dealer and will visit them again for my car service. the quality was excellent. This is the first time I went to this dealer and will visit them again for my car service. More
Tony in service was great with getting our car in for service on the same day ...he was professional and courteous...Our sales person was just as exceptional...we had a time period to find a used car and service on the same day ...he was professional and courteous...Our sales person was just as exceptional...we had a time period to find a used car and he was motivated, very helpful and had us in a car within a 3 hour timeframe...I will recommend this dealership and the sales people we worked with to everyone. They are certainly there to help the customer to the best of their ability. More